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Oriental Suites Hotel & Spa

4.0 star property

Photo gallery for Oriental Suites Hotel & Spa

Daily cooked-to-order breakfast for a fee
Reception
Royal Suites, big balcony | Terrace/patio
Premium bedding, pillow-top beds, minibar, in-room safe
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$76
includes taxes & fees
8 June - 9 June

Explore the area

View map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, No Windows

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, No Windows

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room With Internal Window

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room With Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suites, big balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suites, big balcony

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room With Internal Window

Deluxe Twin Room With Internal Window

Deluxe Twin Room With Internal Window

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite with City View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite with City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Suites Connecting

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suites Connecting

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Oriental Suites Connecting

Premium bedding, pillow-top beds, minibar, in-room safe

Oriental Suites Connecting

  • Sleeps 4
  • Free Wi-Fi

View all photos for Royal Terrace Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Terrace Suite

  • Sleeps 2
  • Free Wi-Fi

Family Room With Balcony

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Hanoi

Oriental Suites Hotel & Spa places you in the centre of Hanoi, within a short 5-minute stroll of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and fireplaces. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Romance, serves Vietnamese cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include Dong Xuan Market and Quan Chuong Gate.

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬2 min walk

About this property

Oriental Suites Hotel & Spa

Oriental Suites Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Oriental Suites Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2008
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oriental Suites Hotel & Spa offers 40 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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The price is AU$61
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2008
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Suites Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 0106639879

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Oriental Suites Hotel & Spa?

Oriental Suites Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oriental Suites Hotel & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on 8 June 2026 start from AU$76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Oriental Suites Hotel & Spa?

Yep, there is an onsite spa at Oriental Suites Hotel & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Oriental Suites Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Oriental Suites Hotel & Spa.

Does Oriental Suites Hotel & Spa serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Oriental Suites Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Oriental Suites Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Vietnamese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Oriental Suites Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oriental Suites Hotel & Spa?

No, pets and service animals are not allowed.

Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The positive was positioned in fantastic location , walk out door into night market … the big letdown was the breakfast spread … pretty much non existent, they need to fix this or just advertise room and no breakfast.
Stayed 4 nights in Apr 2026

10/10 Excellent

Phi Quan

Stayed 1 night in Feb 2026

10/10 Excellent

Dieu Thanh

Stayed 5 nights in Feb 2026

6/10 Okay

Kristie

Travelled with partner
Liked: Cleanliness
The room has everything you need, but is older and more worn than the pictures show.
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

2/10 Terrible

Johan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My wife menstruated in her sleep and the staff found it tasteful to videotape the sheets and play the video in the lobby for any passerby to see and then demanded payment for having to wash the sheets. Apparently, this hotel does not normally clean the sheets to any normal standard. My sister-in-law received similar treatment for using a washcloth. The hotel tried to explain that they were being kind by explaining that they normally charge twice as much if you steal the sheets. The massage place was ok until the sudden interruption of a very loud karaoke session next door. The water was so hot I accidentally got second degree burns on my back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Karine

Stayed 4 nights in Feb 2026

10/10 Excellent

Angelic

Liked: Cleanliness, amenities, property conditions & facilities
wonderful staff, clean room, great breakfast, central location. Loved it!
Stayed 2 nights in Jan 2026

8/10 Good

Emily

Stayed 1 night in Jan 2026

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities
Vert nice staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location and fantastic rooms, but the absolute stars of this place are the staff. They were unbelievably kind and helpful. When we accidentally left an item behind on the way to the airport, they contacted us immediately and arranged to have it brought to us at the airport. Exceptional service. Thank you so much.
Stayed 5 nights in Jan 2026

8/10 Good

Iliana

Stayed 4 nights in Dec 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No balcony.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and clean hotel in a convent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, amenities
Very helpful staff and quick and responsive service. well equipped room
Stayed 2 nights in Dec 2025

10/10 Excellent

Tien Yee

Stayed 2 nights in Dec 2025

10/10 Excellent

Tien Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Just the bfast variety is very limited and the food taste needs improvement. And the noise from the street is quite loud at night. Soundproofing needs be improved
Breakfast dining area
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind, spoke English, and kept everything clean and tidy. They offered services for transport to and from the airport, as well as suggestions for activities around the city.
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Stayed 1 night in Dec 2025

6/10 Okay

Thien, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient and mostly walkable distance. Small room but fairly clean except for some blood stain on the douvet cover. Staff took care of it once notified. Breakfast staff ask lots of 'Why'questions when we requested if we can pack some breakfast to go for our child due to early tour bus pickup.
Stayed 1 night in Nov 2025

10/10 Excellent

Fnu

Stayed 2 nights in Nov 2025

10/10 Excellent

Punit

Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The staff were all first class and the whole hotel was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

Viktor

Liked: Cleanliness, property conditions & facilities
Modern clean rooms. Friendly helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Was stayed 3 nights for our leisure trip. Upon checked in, the room given which was still occupied, the front desk quickly arranged another room. Other then above, overall the stayed is excellent, extremely convenient, very friendly and helpful staff.
Stayed 3 nights in Nov 2025