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Lakeside Palace Hotel

3.0 star property
Hotel with a restaurant, 3-minute walk to Hoan Kiem Lake

Photo gallery for Lakeside Palace Hotel

Restaurant
Front of property
Swedish massages, Thai massages, facials, massages
Suite, Lake View
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar
The current price is AU$50
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
15 Hang Hanh, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family City View

Minibar, in-room safe, desk, soundproofing

Family City View

  • City view
  • 32 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Hanoi

At Lakeside Palace Hotel you'll be within a short 5-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include Swedish massages, Thai massages and facials. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also motorbike parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 km
  • Hang Gai Street - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

  • Hanoi Railway Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Cong Caphe - ‬2 min walk

About this property

Lakeside Palace Hotel

Hotel with a restaurant, 3-minute walk to Hoan Kiem Lake
Lakeside Palace Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Lakeside Palace Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 8 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lakeside Palace Hotel offers 30 accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lakeside Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Lakeside Palace Hotel?

Lakeside Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakeside Palace Hotel?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Lakeside Palace Hotel on 15 Mar 2026 start from AU$49.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakeside Palace Hotel?

Yep, but only for motorcycles.

What makes Lakeside Palace Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Lakeside Palace Hotel.

Is Lakeside Palace Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Lakeside Palace Hotel is a hit with families.

Is there a free airport shuttle available at Lakeside Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Lakeside Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lakeside Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Lakeside Palace Hotel?

No, pets and service animals are not allowed.

Lakeside Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 8 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kim

Travelled with family
Disliked: Property conditions & facilities, room comfort

It’s 3 stars

It’s basic. Clean, good air conditioner and friendly staff. Bed was hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Sean

Stayed 1 night in May 2024

10/10 Excellent

Austin

Stayed 1 night in Apr 2023

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.

8/10 Good

Piyamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean room, strong wifi signal

The hotel is in a great location near the Lake and the old quarter, the room is clean.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Have stayed there previously and will be staying again

6/10 Okay

Kung

Liked: Cleanliness, property conditions & facilities, room comfort

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.

6/10 Okay

Gustav

Liked: Staff & service
Relativt slidt og meget hårde senge, men centralt beliggende
Stayed 2 nights in Oct 2025

8/10 Good

TOSHITAKE

Liked: Cleanliness, staff & service, amenities
非常に便利な立地なので街歩きには最高です。 また、バスタブがあるのも良いところ。 ただ、カードキーでないのと、ドアノブがガタガタしてるところ、シャワーの温水温度が不安定な所が残念な。
Stayed 1 night in May 2025

6/10 Okay

Oliver Gam

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daisuke

Disliked: Staff & service
チェックイン時に予約がないといわれて時間がかかった。それ以外は問題ない。
Stayed 3 nights in Aug 2024

10/10 Excellent

Heros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. The room is very clean.
Stayed 3 nights in May 2023

10/10 Excellent

Hana

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Room comfort
ホテルのエリアが週末に限り通行止めになっておりタクシーが入れず荷物をもって歩いて移動を強いられた。事前情報必要。 トイレの流れが悪く、3回流さなければ完全に流れなかった。
Stayed 5 nights in Jul 2019

4/10 Poor

nogami

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋のクリ－ニング、朝食、シャワ－室など、あまり良くない。
Stayed 4 nights in Mar 2019

8/10 Good

Chung Hang Lawrence

Liked: Property conditions & facilities

Good value for money

Considered good value for money given the price charged
Stayed 2 nights in Jan 2018

8/10 Good

nananann, 日本

Liked: Staff & service

まさにレイクサイドにあるホテル

名前に恥じない、まさにレイクサイドにあります。レイクビューの部屋を利用しましたが、眺望も問題ナシです。湖の夜景も堪能できます。ハノイの観光の中心にあるホテルなので、立地条件画も最高で散策するにも便利。従業員の方も親切ですよ。 でも、設備等々はハノイによくあるブティックホテルの設備。あまり期待しない方がいいかも。
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

좋아요!!!

깨끗하고 시설도 좋았습니다 올드쿼터와 가까워 지내는동안 무리 없었고 호수까지도 충분히 걸어다닐수 있었습니다
Stayed 1 night in Oct 2017

8/10 Good

JONG JIN

Liked: Cleanliness, staff & service, room comfort

가성비최고의 호불호 호텔!

출장길에 들른 호안키엠의 풍경과 베트남의 문화를 즐길수있는 가성비최고의 호텔이었으나 욕실만 조금불편한 점이 아쉽지만 다음에 재방문하고싶은 인상깊은 곳이었습니다! 뷰별로 다소 호불호가 있을듯하니 반드시 전경사진 등 참조하여 이용하시면 좋을듯 하네요!
Stayed 1 night in Oct 2017

6/10 Okay

Helen

Liked: Room comfort
Disliked: Cleanliness

Bra läge, ok standard

Bra läge. Stora rymliga rum. Ganska så slitna och slarvigt städade. Frukosten var ingen höjdare, sparsamt utbud och 45 min efter öppnandet, när vi var tvungna att gå, var allt fortfarande inte framsatt.