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Icon 36 Hotel

Property class: 3.5

Photo gallery for Icon 36 Hotel

Property grounds
Minibar, desk, soundproofing, free cots/infant beds
Exterior
Suite | Living room
Daily cooked-to-order breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
19 Cua Dong Str., Hoan Kiem Dist, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room

Minibar, desk, soundproofing, free cots/infant beds

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Balcony

Deluxe Room, 1 Double or 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, desk, soundproofing, free cots/infant beds

Family Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Hanoi

Icon 36 Hotel puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a restaurant, free self-parking and a sauna. .The restaurant, Dong Thanh Restaurant, is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3.5-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 19 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Phở Gà Đặc Biệt - ‬1 min walk
  • ‪Phở Gia Truyền Bát Đàn - ‬2 min walk
  • ‪Hong Hoai Restaurant - ‬2 min walk
  • ‪Phở Bò Khôi Hói 50C Hàng Vải - ‬3 min walk
  • ‪Ignite Skybar - ‬3 min walk

About this property

Icon 36 Hotel

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Icon 36 Hotel. The hotel can provide concierge services and limo/town car service. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 35 guestrooms or units
  • 9 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Icon 36 Hotel offers 35 air-conditioned accommodations with minibars and complimentary bottles of water. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 70,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dong Thanh Restaurant

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Icon 36 Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 70000 for children
  • Airport shuttle fee: VND 440000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dong Thanh Hanoi
Dong Thanh Hotel
Dong Thanh Hotel Hanoi
Icon 36 Hotel Hanoi
Icon 36 Hotel
Icon 36 Hanoi
Icon 36
Icon 36 Hotel Hotel
Icon 36 Hotel Hanoi
Icon 36 Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Icon 36 Hotel?

Icon 36 Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Icon 36 Hotel?

Yep, Icon 36 Hotel has a free self car park.

Is Icon 36 Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Icon 36 Hotel is a hit with families.

Does Icon 36 Hotel serve breakfast?

You bet, cooked-to-order breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Icon 36 Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Icon 36 Hotel?

Yep, you can grab a meal at Icon 36 Hotel's onsite restaurant.

What time are check-in & check-out at Icon 36 Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Icon 36 Hotel?

No, pets and service animals are not allowed.

Icon 36 Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 113 reviews
Rating 8 - Good. 46 out of 113 reviews
Rating 6 - Okay. 11 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb friendly little place, ideally located.

Great stay at the Dong Thanh. Staff went out of their way to provide information and great courtesy like looking after our bags for us well after our initial 2nt stay. Value for money is excellent , did not try the food as very close to wonderful street food.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly it was referred to me by people I trust. It was a very nice place and the staff were very accommodating and friendly.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

PHUOC CHI PHUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons bien passé notre sjour ici, très bien en général. Remercie bien l'équipe de hôtel.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
場所的には良好でした。 ただホテルの部屋は古く、隣ビルが夜中の工事をしており 喧しいでした。 その他は良好です。
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Expediaで2泊する予約をして、チェックインをすると、今日は部屋がないと言われ、近場の同等の宿泊施設にバイクで連れて行かれた。
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

seojun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원및 숙소가 좋았어요 투어는 그닥...
Stayed 3 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness
It was a complete dump. Old, run down, rock hard bed, crappy old mouldy dank bathroom. Broken lock on door and towels and bedding stunk of cigarettes
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo hotel em hanoi

Ótimo hotel, ótima localização, funcionário bem atenciosos e delicioso café da manhã! Super recomendo
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

ともむぅ

Liked: Staff & service
Disliked: Property conditions & facilities

旧市街に近い

利用飛行機の到着の加減で半日市内観光ツアーを個人手配しましたがそれでも12時頃に終わってしまいスーツケースを預けるつもりでホテルに行きました。 若いスタッフの方々が食事中でした。 ちょっと早すぎますね。と言いつつも部屋に案内して下さいました。 ホアンキエム湖や旧市街に近く前の道も広いのでタクシーも行きやすいです。 部屋は不潔ではありませんがあちこちガタがありました。 連泊時のアメニティの補充も最低限です。 バスタブはありましたが夜遅くなると温いお湯と少ない湯量です。 朝食は食パンとバゲットに副菜がありましたが二日目は宿泊客が少ないのか前日余り食べなかったからか副菜があまり無かったです。 二泊の予定でしたが帰りの飛行機出発が深夜二時近くだったので思い切って一日分増やす事にしエクスペディアで予約を入れチェックアウト無しで部屋を利用させて貰いました。 お蔭で荷物を置きホテルに帰って入浴してからチェックアウト出来て良かったです。
Stayed 1 night in May 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hanoi

Hôtel bien situé au coeur du vieil Hanoï. Petit déjeuner correct. La chambre donnait sur un mur aveugle, de fait chambre plutôt au calme
Stayed 1 night in May 2018
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Easily the worst hotel I've seen in 15+ countries

Based on other reviews there are very good rooms and very bad ones. And I got the bad luck. Room 601. Where do I begin? I hate to give a bad review as the staff are very professional, helpful and friendly. However, the room was just a disaster, even if I overlook the budget price point. It would be criminal not to warn others. First, the humid musky smell made it hard to breathe. Next, the bathroom fully floods from as little as a 2 minute shower. The drain simply doesn't work. And other reviews mention this, so why not fix it?? Last, blankets and towels were dirty, and the sheets made my skin crawl/itchy. I suspect they give the terrible room(s) to those who prepay online as you can't do much about it except review them badly when they already have your money. This is easily the worst hotel I have stayed at in 10 years and over 15 countries. The breakfast buffet was great, and the staff assisted in ordering an early morning taxi, so I can't rate the place zero, however comfort of the room is the main thing. Instead of cooking a feast that no one even eats, why not invest $5 a day in repairing things or washing the bedding?
Stayed 4 nights in Apr 2018
Verified review

8/10 Good

Trinidad

Disliked: Property conditions & facilities

No lo recomiendo

Las fotos no representan el lugar, llegue y me movieron a otro hotel de la misma cadena... no es bonito por dentro y el ares del desayuno se ve fea y desordenada
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街の中にあり、迷うことなく着けました。 部屋も快適で、朝食も美味しかったです。 が、6:30から朝食開始なのに、開始時刻では朝食がまだ揃ってなかったのが残念でした。
Stayed 2 nights in Mar 2018
Verified review

4/10 Poor

桃谷

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

單純過夜可選擇

如果只是想隨意的待一晚，這邊的床還行，隔音還能接受，但熱水澡可能要洗快一點，因為洗到一半會變冷水，飯店備品不是很足，浴帽要自己帶，杯子感覺很老舊(但沒味道)
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Christina J Haldrup

Liked: Staff & service, property conditions & facilities

Fint til overnatning

I alt meget fint oplevelse
Stayed 1 night in Dec 2017
Verified review

8/10 Good

deggsie

Liked: Cleanliness, staff & service, room comfort

Perfect for a one night stop over

Dropped into hotel for a one night stay between local destinations . Staff accommodated us perfectly after arriving early 6.30am with day room until our family room was ready. Perfect central Hanoi location also. Not a swish hotel if you are looking for luxury!
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Mr Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good location,good friendly staff
Stayed 4 nights in Jun 2017
Verified review

8/10 Good

HYUNG DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 만족

1박후 하롱베이 여행다녀왔다가 다시1박을 했는데 첫날에는 업그레이드를 해줘서 에어콘이 두개나 있는 큰방을 배정받았습니다 701호입니다 돌아와서는 큰방은 아니였지만 엑스트라베드가 있어서 3명이서 숙박하기에 무리가 없었습니다 호안끼엠 호수에서 조금 멀긴하지만 가격대비 좋아서 다음에 또 여행으로 갈경우 이용할 생각입니다
Verified review

8/10 Good

Verified traveller

Liked: Room comfort

excellent location, but outdated

excellent location, bathroom dirty and bedroom bins not cleaned on check in
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities

I recomend

Great location! They were very attentive and it's close to do walk around the museums, street market and places to drink st night. Considering the hotels at that location, this was one of the best.
Verified review

10/10 Excellent

jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A réserver sans hésitation
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP

Superbe hall d'accueil personnel d'une gentillesse et d'un professionnalisme extra bon rapport qualité prix je conseille
Verified review

4/10 Poor

Wai fong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

storeroom

The room given to us on top floor was more a storeroom converted into a room. The furniture were all old and broken. With other reviews I guess the room below were better. We got upgraded to suite when we moved to another hotel. It is even Stevens
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Good overall experience, friendly staff, decent breakfast included
Verified review

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities, room comfort

Rethink if you have booked this Hotel

We arrived at Icon 36 and were told that the hotel was fully booked, and we would be moved to their sister Hotel, which was supposed to give us a bigger and better room, Upon entering the room, we it was smaller and older then the room we originally booked. There was a cup with a burnt pineapple core in it which caused the room to reek of smoke for the 2 nights we stayed. Also in the early hours of both days, we were awoken by screaming and yelling and slamming of doors which continued for half an hour. If you are considering staying here, I would think again, as you will probably be fobbed off onto this second class room. We were very disappointed with Icon 36