Hanoi Royal Palace Hotel 2

4.0 star property
Art Deco hotel connected to the convention centre in Hanoi with free breakfast

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View
Reception hall
Family Room with Large Window
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Parking available
The current price is AU$127
includes taxes & fees
23 Jan - 24 Jan 2026

Explore the area

View map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช3 min walkโ€ฌ
  • Place, Hoan Kiem Lake
    โ€ช7 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช10 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

Deluxe Double or Twin Room with Window

9.4 out of 10
Exceptional
(150 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, City View

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

Premier Royal Suite City View

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(99 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Room with Large Window

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Memory foam bed
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Hanoi

Hanoi Royal Palace Hotel 2 puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include free buffet breakfast, a restaurant and a 24-hour business centre. .The restaurant, Royal, serves Vietnamese cuisine and is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning free breakfast is served. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 4-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • โ€ชPhแปŸ Gร  Nguyแป‡t - โ€ฌ2 min walk
  • โ€ชThรกi ฤแบกt - ฤแป“ Nฦฐแป›ng Trung Hoa - โ€ฌ1 min walk
  • โ€ชMแปณ Phแป‘ - โ€ฌ1 min walk
  • โ€ชPhแปŸ Phรบ Xuรขn - โ€ฌ1 min walk
  • โ€ชBรบn Chแบฃ ฤแบฏc Kim - โ€ฌ2 min walk

About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Royal Palace Hotel 2?

Hanoi Royal Palace Hotel 2 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanoi Royal Palace Hotel 2?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hanoi Royal Palace Hotel 2 on 23 Jan 2026 start from AU$127.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanoi Royal Palace Hotel 2?

Yep, Hanoi Royal Palace Hotel 2 has valet parking for USD 25 per day.

Is there a spa on site at Hanoi Royal Palace Hotel 2?

There's no onsite spa, but this property does offer services like massages.

What makes Hanoi Royal Palace Hotel 2 a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Royal Palace Hotel 2.

Is Hanoi Royal Palace Hotel 2 family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that Hanoi Royal Palace Hotel 2 is a hit with families.

Does Hanoi Royal Palace Hotel 2 serve breakfast?

You bet, visitors love the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hanoi Royal Palace Hotel 2?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Royal Palace Hotel 2?

Yep, you can grab a meal at Hanoi Royal Palace Hotel 2's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Hanoi Royal Palace Hotel 2?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi Royal Palace Hotel 2?

No, pets and service animals are not allowed.

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2440 out of 3257 reviews
Rating 8 - Good. 417 out of 3257 reviews
Rating 6 - Okay. 214 out of 3257 reviews
Rating 4 - Poor. 105 out of 3257 reviews
Rating 2 - Terrible. 81 out of 3257 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

BARRY

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
room very small, no place to lay anything. Kettle available for making coffee, but you would have to do this on the floor,. shower good have to lower a plastic screen for privacy as the toilet and shower is separated with plain transparent glass also very small.
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my stay was the amazing and friendly staff/team who went above and beyond to accomodate every request. They were so welcoming and pleasant every time we came back after a long day of travel. Location was AMAZING- could not be better. Would definitely come back. Price was also great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, perfect location in the heart of the old town.
Stayed 3 nights in Sep 2025

6/10 Okay

Sarah Theresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really loud. Needed ear plugs to sleep. The property was also rather run down and the shower had hair all over it and didnโ€™t drain peoperly. We left the last night to stay at a better hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such friendly, helpful staff, especially Ms Jenney on the travel desk who helped us with tours and advice. The other reception staff were wonderful. The buffet breakfast was excellent - plenty of options for all tastes. Easy to arrange transfers to/from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room with very comfortable bed, gorgeous breakfast, very helpful friendly staff who went above and beyond to help us, would highly recommend a stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hanoi Royal Palace provided us with a very good accommodation experience during this trip to Vietnam. They paid attention to every detail, providing us with local travel advice from check in, and accompanying us and contacting the taxi driver when checking out because the night market blocked the street. I sincerely recommend everyone to stay here and feel their sincerity.
Stayed 1 night in Sep 2025

10/10 Excellent

Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
่ฟ™ๆ˜ฏๆˆ‘ไปฌๅœจ่ถŠๅ—้€—็•™ๆœŸ้—ดๆœ€็‰ฉๆœ‰ๆ‰€ๅ€ผ็š„ใ€‚ ้…’ๅบ—ไธŽๅ›พ็›ธ็ฌฆ,ๆฒณๅ†…ๆญคไปท็”š้šพๅพ—ใ€‚ ๆˆ‘ๅฎŒๅ…จๆŽจ่ๅฎƒใ€‚
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were perfectly clean and convenient, despite being quite small. The location is perfect, in the heart of Old Quarter, but the rooms were very quiet. Above all, we have to congratulate the staff for their help, kindness, professionalism and their generous smiles. And special thanks to Jimmi for her everyday help and advices!
Stayed 1 night in Sep 2025

10/10 Excellent

Romaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle of everything. The staff were excellent, always available to answer questions, arrange transfers, etc. Very good breakfast too. We really enjoyed our stay. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very friendly and helpful and made us feel so welcome. We also enjoyed the breakfast a lot, it was a big selection of high quality dishes, including continental breakfast and Vietnamese options (like Pho) The room was modern, well-equipped and calm, despite the central location of the hotel near very busy streets.
Stayed 1 night in Sep 2025

10/10 Excellent

Roosevelt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 100% prefect service that I never experienced before, especially Mrs. Angela offered the kind, patient and carefully tourist and shuttle arrangements for our big 14 people family. We really appreciate her great assistance. We also thanks Miss Jennie, she always answer and solve all of our tough questions, when our family member lose the medicine, she automatically offer the solutions for us, Iโ€™m really appreciate her prefect service. Other their member also kindly to service us with smile. I believe this hotel has a great management and training system. The hotel is located at great place, it close to a busy tourist zone, easy to enjoy food, beer street and shopping, but very quiet at night. No doubt, this hotel definitely will be our next choice again.
Stayed 1 night in Sep 2025

10/10 Excellent

Wilbur

Liked: Cleanliness, staff & service, property conditions & facilities
Its in the Old Quarter close to everything. Room was big and clean.The staff were very kind and helpful, they made my birthday stay unforgettable, thank you:)
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service here was top notched and everyone was very friendly. Even though our flight was delayed by one day due to rasaga typhoon in Hong Kong the hotel staff Jennie, was able to accommodate us and work with our new schedule. They also helped us plan our tour in ninh binh. The morning breakfast buffet was good as well. The location here is convenient for tour pick up and centrally located for food. We got the balcony room and it was a pleasant experience to be able to enjoy the view outside. Overall, we had a great experience and would stay here again in the future.
Stayed 1 night in Sep 2025

8/10 Good

Jai Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff are outstanding - efficient, friendly, extremely helpful, and so ready to provide any information or service you might require. The hotel is right in the middle of the Old Quarter, which is a great location. Breakfast is included and varied. We stayed in two different rooms (due to an overnight trip to Ha Long Bay mid stay), 402, and 701, both lovely rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ํ›Œ๋ฅญํ•˜๊ณ  ์นœ์ ˆํ•œ ์„œ๋น„์Šค, ๋ชจ๋‘ ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ๋งž์•„์ฃผ์…จ์Šต๋‹ˆ๋‹ค. ๊ด€๊ด‘ ๋ช…์†Œ์™€ ์‹๋‹น์— ๋Œ€ํ•œ ์ œ์•ˆ๋„ ๋งค์šฐ ๋„์›€์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์นจ๋Œ€๋Š” ๋งค์šฐ ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ์œ„์น˜๋„ ํ›Œ๋ฅญํ–ˆ์œผ๋ฉฐ, ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์™€ ๋‹ค์–‘ํ•œ ์ธ๊ธฐ ์‹๋‹น๊นŒ์ง€ ๋„๋ณด๋กœ ๋‹จ ๋ช‡ ๋ถ„ ๊ฑฐ๋ฆฌ์— ์žˆ์Šต๋‹ˆ๋‹ค. ๊ธฐ์ฐจ ๊ฑฐ๋ฆฌ๋Š” ๋„๋ณด๋กœ ์•ฝ 15๋ถ„ ๊ฑฐ๋ฆฌ์ž…๋‹ˆ๋‹ค. ์ด ํ˜ธํ…”์ด ์ •๋ง ๋งˆ์Œ์— ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Angela is very kind. She always took care of us during the trip and shared nearby attractions and food. She even upgraded our room. Breakfast was also very delicious. I will choose this hotel again next time
Stayed 1 night in Sep 2025

10/10 Excellent

Winn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location central to every tourism reason for being in Hanoi.lovely hotel with highly attentive staff. Comfortable rooms are very well maintained. Special mention goes to the manager, Miss Jennie who ran a highly effective team.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in Old Quarter is fantastic. Breakfast was excellent with vast buffet of coffee/tea, pastries, fruits, fresh salads, and entree-level dishes like chicken, fish, fried rice, cooked veggies, banh cuon, as well as fresh omelet bar and pho. Water kettle and coffee/tea in the room. Staff exceptionally attentive and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly and helpful. They always try to help in any possible way. It has been really impressive their dedication, absolutely amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Very helpful in organizing tours, but also helped out with fixing on of our bags and helped when our daughter had a fever and had to go to the hospital. Everyone was so helpful and friendly. Thanks a lot Ms. Jennie and colleagues.
Stayed 1 night in Sep 2025

10/10 Excellent

Jones

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff headed by Jimmy was the most professional, accomodating and sincere staff I have ever met. They genuinely showed concern for the safety, well being and enjoyment of me and my family. That besides the fact that the hotel was centrally located in the old quarter and a stone's throwaway from all of Hanoi's attractions. How we wish we could have stayed longer!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family was impressed by the high quality and personal services provided by the managers and all the hotel staffs to us during our recent stay in Hanoi. The room was good size and the managers went all out to help us with our itinerary, purchasing out train tickets, arranging for tours etc. This made our stay in Hanoi the most memorable one.
Stayed 1 night in Sep 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for a couple of days in the end of Jul and was an extremely pleasant stay. I had informed them about my hubby bday beforehand to see if they can plan a cake or something... and they not only planned a cake, decorated our room but also upgraded us, this was just the start of this experience. At all times, their communication interally was so strong and everything was taken care of so well, plus their breakfast is good.. their guidance and tips are helpful, always the conversations were so great and such a welcoming place. Its situated very well and near to the main centre, walkable to the street shopping and Hoan Kiem lake. Rooms were clean and nice.
Stayed 1 night in Sep 2025