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Hanoi Media Hotel and Spa

4.0 star property
Central hotel connected to a shopping centre in Hanoi with a full-service spa

Photo gallery for Hanoi Media Hotel and Spa

Front of property
Lobby sitting area
Meeting facility
Family Room, Balcony
Exterior

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Terrace
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout curtains
Rainfall showerhead
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout curtains
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout curtains
Rainfall showerhead
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

1 bedroom, memory-foam beds, free minibar items, in-room safe

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Memory foam bed
Rainfall showerhead
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Hanoi

Hanoi Media Hotel and Spa puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering at ME Spa can include massages, body wraps and mani/pedis. The hotel's restaurant is a nice spot to grab a bite. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬2 min walk
  • ‪Funky Monkey - ‬1 min walk
  • ‪Chè số 8 Cầu Gỗ - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

Central hotel connected to a shopping centre in Hanoi with a full-service spa
Hanoi Media Hotel and Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. There's an onsite business centre.

Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hanoi Media Hotel and Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 8 levels
  • Built in 2011
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Hanoi Media Hotel and Spa offers 21 air-conditioned accommodations with computers and minibars (stocked with some free items). Beds feature memory foam mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided once per stay.

ME Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 352500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Media Hotel and Spa?

Hanoi Media Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hanoi Media Hotel and Spa?

Yep, ME Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Hanoi Media Hotel and Spa a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Media Hotel and Spa.

Does Hanoi Media Hotel and Spa serve breakfast?

Sure does, cooked-to-order breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hanoi Media Hotel and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Media Hotel and Spa?

Yep, you can grab a meal at Hanoi Media Hotel and Spa's onsite restaurant.

What time are check-in & check-out at Hanoi Media Hotel and Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi Media Hotel and Spa?

No, pets are not allowed.

Hanoi Media Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 222 reviews
Rating 8 - Good. 48 out of 222 reviews
Rating 6 - Okay. 15 out of 222 reviews
Rating 4 - Poor. 6 out of 222 reviews
Rating 2 - Terrible. 2 out of 222 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah, Berwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful to us
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and very accommodating to our needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Farideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Stayed 6 nights in Mar 2025

8/10 Good

Xavier, Singapore

Liked: Cleanliness, staff & service
Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.
Stayed 3 nights in Mar 2025

6/10 Okay

Kui tae

Travelled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter. Walkable to many sights, dining and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay very close to Old Quater
Stayed 8 nights in Feb 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement situé. Notre chambre familiale était très belle et très propre. Les lits sont confortables, le petit-déjeuner est bon et varié et le personnel adorable.
Stayed 3 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Amenities
The Hotel is fine but you need to be aware that the rooms are very small. I booked a Superior Double Room which was at the back of the hotel and was much smaller than described. I could just about lay down and open my case at the side of the bed as this was the only place to put it, but then had to climb over it to get in and out of bed or go to the bathroom. The window that you see in the pictures is tiny and opens onto an internal corridor so there is no natural light or ventilation. Also the bathroom lights come on from a motion sensor which seems like a cool idea if you get up in the middle of the night but is less entertaining when you get back into bed and can’t switch them off for yourself. t’s, ok and the location is good but definitely not for the claustrophobic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Thinh

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Jan 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Tuyen, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 7 nights in north Vietnam during our honeymoon. We spent 4 nights at the hotel, and 3 nights in-between to explore Halong Bay and Ninh Binh. The staff helped us plan the trip, which made it so stress-free. I communicated with the staff over WhatsApp, and they understood enough English to make everything feel easy. They’re extremely accommodating and kind. I would recommend staying here if you’re in Hanoi. It’s very walkable to the night market and tons of tour agencies.
Stayed 2 nights in Nov 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

moua

Liked: Staff & service
Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
Stayed 1 night in Nov 2024

6/10 Okay

Helena

Travelled with family
Disliked: Amenities, property conditions & facilities
Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I arrived in Vietnam about 3 weeks ago. What an amazing time we’ve had, and as we traveled from south to north our trip just got better and better. We were thrilled to arrive at the Media Spa Hotel amidst the bustle of the Old Quarter. Such a beautiful building, and what a warm welcome by staff. We loved our room (a family room - maybe a little small for 3 people but a good size for 2 big Australians) and felt utterly spoilt. Staff helped to arrange activities for us to do, made suggestions about where to eat, and generally looked after us. We began our mornings with a free breakfast - a lovely range of delicious delights. Thanks to our breakfast host, Duy. We enjoyed our conversations with you and noted you made everyone feel comfortable. In the evening we visited the Lux Sky Bar, viewed stunning sunsets, and enjoyed a cool drink or two. I loved my cocktails made by the guys working in the bar. Thank you for looking after us at the end of big days in and around Hanoi. Finally, a big shout out to all the staff working so hard in Reception. You are all amazing, friendly and attentive. It’s you, who do all the hard work, that make a place to stay in so memorable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Hanoi. Wonderful staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go To Hotel when in Hanoi

Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024