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Hanoi House Hotel & Travel

3.0 star property
Hotel with a restaurant, steps from Thang Long Ca Tru Theatre

Photo gallery for Hanoi House Hotel & Travel

View from room
Exterior
Front of property
Restaurant
Deluxe Double or Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
85 Ma May Street, Hang Buom Ward, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Double Room, Balcony

Terrace/patio

Luxury Double Room, Balcony

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Hanoi

Hanoi House Hotel & Travel puts you in the heart of Hanoi, steps from Thang Long Ca Tru Theatre and within a 10-minute stroll of Thang Long Water Puppet Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .Enjoy access to scooter/moped rentals and bike hire. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Old Quarter hotel include Hoan Kiem Lake and Temple of Literature is within 30 minutes.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Bún Đậu Phất Lộc - ‬1 min walk
  • ‪New Day Restaurant - ‬1 min walk
  • ‪Moonlight Sky Bar - ‬1 min walk
  • ‪Duong's 2 Restaurant & Cooking Class - ‬1 min walk
  • ‪Đức long Donerkebap - ‬1 min walk

About this property

Hanoi House Hotel & Travel

Hotel with a restaurant, steps from Thang Long Ca Tru Theatre
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi House Hotel & Travel.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 6 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Hanoi House Hotel & Travel offers 20 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Minibar
  • Rice cooker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 200000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 396000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 396000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: VND 200000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi House Hostel & Travel Hotel
Hanoi House Hostel & Travel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi House Hotel & Travel?

Hanoi House Hotel & Travel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hanoi House Hotel & Travel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi House Hotel & Travel?

Yep, you can grab a meal at Hanoi House Hotel & Travel's onsite restaurant.

What time are check-in & check-out at Hanoi House Hotel & Travel?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Hanoi House Hotel & Travel?

No, pets are not allowed.

Hanoi House Hotel & Travel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 150 reviews
Rating 8 - Good. 39 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 1 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Staff & service, amenities, property conditions & facilities
Thank you for an excellent stay everyone was so attentive to my requests.
Stayed 5 nights in Apr 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Amy

Liked: Cleanliness, staff & service

Budget but Good

My experience was fine. Great location! I'd stay there again. Solo traveler just needing a place to stay. It was really noisy a few of the mornings. It sounded like a knocking sound as soon as I would almost fall asleep. They lock the front door so if people stay out late, they bang on the glass to get in. That was annoying. Everything else was great. Super friendly front desk.
Stayed 4 nights in Feb 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location! I’m going back next week
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and always had a smile on their faces.
Stayed 4 nights in Oct 2019

10/10 Excellent

Janet, AR, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Everything you could ever want or need in a hotel! We were upgraded to the honeymoon suite upon arrival and it was AMAZING! We so enjoyed the balcony, large immaculate room, modern bathroom and the breakfast is UNBELIEVABLE! Plus the location is PERFECT!!! And the staff...so friendly, welcoming and willing to help! Always smiling! We absolutely LOVED this place!!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! The staff constantly checks on you when you walk by and offers great recommendations. Planned both of our tours to Lan Ha Bay and Ninh Binh easily. Great location. Great breakfast. Highly recommend
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Staff helped me organise and booked trips to Ninh Binh and Lan Ha Bay. Both were excellent! Room and breakfast great . Location nearby downtown. Highly recommend
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price

Service was overly friendly, breakfast was cooked to order, room condition was great.
Stayed 1 night in Jul 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy hanoi guest house

Nice hotel in the heart of old town hanoi. Within walking distance of the famous lake. Just be very careful of the roads. Walk accross dont run!. Initially booked for 2 nights, but hotel sorted an excellent trip to ha long bai overnight tour, able to keep our luggage safe so only needed an overnight bag. We returned to hotel for an additional night ar an excellent rate. Hotel organised taxi to airport and from airport to our new hotel. Loved our trip to hanoi, very busy but very good at the same time. Staff very friendly and kind. Breakfast is very nice and cooked to order. Thank you hanoi huest house x
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, great hospitality.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so lovely and friendly. We stayed there between going to Sapa and Halong Bay and they made coming back each time feel like coming home. Highly recommend staying here.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Check in was irritating, we just arrived from a 6 hrs Sapa Bus to Hanoi. They asked us for our Passport, gave it to the clerk. She then tells us to go have a welcome drink and wait in the lobby. We did. Then after 15 mins, we were told our room was ready. She kept our Passports and told us she would give it back when we came back downstairs, ok we left to get settled and came back to go out and eat, Passports given back. 4 hrs later, front desk calls our room (while we were dead asleep) requesting for our Passports again. We went down with our Passports only to find they did not need it. What the world?!?! Frustrating to say the very least
Stayed 3 nights in Mar 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, room comfort

Get the balcony!

A cute guesthouse that's just easy and simple. We went for the balcony room and we loved it. For breakfast, we kept the doors open and ordered in so that we could sit around to eat while the city was waking up. It's smack dab in old quarters.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice place and the street wasn’t as loud as most in the area. Daisy at the front desk help me and answered all my questions. Quick elevator and good full breakfast. Great place and would stay again when in Hanoi.
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Mark, Tokyo, Japan

Liked: Cleanliness, staff & service, amenities
Was able to book on short notice and became a satisfied customer! Stayed for 2 nights in early January 2019 and was provided with excellent service by Mai, Hien, Thao, Law, Dinh, Cong and Sang. Located in the heart of the Old Quarter within walking distance to everything--including the Night Market. Although it is easy to become a little overwhelmed when first bombarded with all of the things to see, hear, smell, taste, etc. of the Old Quarter, Manager Mai, in particular, helped us to navigate through the city and offered 3 good recommendations for dinner which were all excellent and helped to arrange a day trip to Ninh Binh that was just right for our limited stay. The two breakfasts that we had were really good, as the chef makes a mean omelette and tasty French toast! As our return flight left at midnight, we were even allowed to grab a quick shower before heading out at about 9 pm after having had checked-out that morning and left our luggage at the front desk all day. This was just one example of how the staff really went out of their way to assist us throughout our short stay. Would definitely return!
Stayed 2 nights in Jan 2019

10/10 Excellent

SHAHIRAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff! Warm and friendly and always giving recommendations and assisting with whatever questions you might have! Our room had a balcony overlooking the street down below and it’s beautiful! We could see people working, eating and the local life happenings. Loved the daily complimentary in-room snacks, fruits/drinks/snacks in the lobby and the personalised freshly prepared breakfast every morning. The only thing that made it 9/10 was that on two out of the 5 days we stayed there, the hot water didnt work very well. However, I must commend the staff for offering a change of room or to use another room’s shower. But we didn’t want to go through all that hassle so we just made do with the not-so-hot water. Would recommend HGH to everyone else visiting Hanoi! We left some valuables in the safe when we headed out for a 2-day trip and it was safe! I would stay here again next time.
Stayed 5 nights in Dec 2018

8/10 Good

E., Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service and good price Nice to have free snacks in the room and fruits in lobby everyday. Breakfast is delicious, fresh cooked and many choices. Staffs are friendly and very helpful to our needs.
Stayed 1 night in Dec 2018

10/10 Excellent

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice location. Take away breakfast provided.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good reception staff. Hotel provide take away breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018