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Hanoi Golden Charm Hotel

2.0 star property

Photo gallery for Hanoi Golden Charm Hotel

A hotel room with a balcony, a laptop on a desk, and a view of the cityscape.
The exterior of the Golden Charm Hotel with a sign indicating it is a 24-hour establishment.
A hotel room with a balcony, a laptop on a desk, and a bed with a floral bedspread.
A hotel room with a bed, a desk, a chair, a laptop, and a view of the outside.
A buffet with various food items and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
22-24 Hang Quat St, Hoan Kiem District, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a nightstand, a lamp, a chair, and a small table with a lamp.

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a nightstand with fruit, and a decorative wall.

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Balcony

A hotel room with a balcony, a laptop on a desk, and a bed with a floral bedspread.

Suite, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a wardrobe, a TV displaying HBO, and a bathroom visible through an open door.

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 86 reviews
The price is AU$651
includes taxes & fees
28 July - 29 July
Capella Hanoi

About the area

Hanoi

At Hanoi Golden Charm Hotel you'll be within just a 10-minute stroll of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this Old Quarter hotel include Temple of Literature and Ho Chi Minh Mausoleum.

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk
  • ‪Bếp Chay Huệ Nhiên - ‬1 min walk

About this property

Hanoi Golden Charm Hotel

There's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Golden Charm Hotel.

This Hanoi hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2011
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
  • Coffee shop
Hanoi Golden Charm Hotel offers 19 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
  • Free Wi-Fi
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The price is AU$68
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 3 for adults and USD 2 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 360000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 3 for adults and from USD 2 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Rollaway bed fee: USD 360000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi Golden Charm Hotel
Golden Charm Hotel
Hanoi Golden Charm
Hanoi Golden Charm Hotel Hotel
Hanoi Golden Charm Hotel Hanoi
Hanoi Golden Charm Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Golden Charm Hotel?

Hanoi Golden Charm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Hanoi Golden Charm Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Hanoi Golden Charm Hotel is a hit with families.

Does Hanoi Golden Charm Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hanoi Golden Charm Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hanoi Golden Charm Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi Golden Charm Hotel?

No, pets are not allowed.

Hanoi Golden Charm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 88 reviews
Rating 8 - Good. 34 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities
The staff eas very warm and helpful in fact we plan to stay there again on ou way back thru Breakfast was alwsys great as well
Stayed 7 nights in Nov 2019
Verified

10/10 Excellent

DAE HAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

참좋은 참호텔

가격대비 최상의 호텔입니다
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

DAE HAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시 오면 숙박하고싶은 골든 참호텔

놀거리 볼거리 먹을거리가 호텔주위에 있으며 호텔 메니저 및 직원들이 매우 친절했다
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Thavisith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with great and helpful staff

We had a great stay in a spacious room with balcony - hotel location is just perfect close to the lake - and staff was so helpful and always smiling! I strongly recommend
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

minsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
진짜직원들착하고 관광지도 가깝고 다좋습니다
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
價格便宜，不過住的是沒有對外窗，有點遺憾！
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay.

The hotel, restaurant and location were great. The staff was very helpful also. I will stay again on my next trip to Ha Noi.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが優しくて親切
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staffs are friendly and the breakfast is good.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, value and staff.

Fantastic, the location was excellent and quiet at night. Room was great all you could need, goo bathroom , clean room for the price. Our first time in Vietnam and the staff were wonderful. All the staff from the entrance to cleaning could not have been more helpful or pleasant. Breakfast was simple but was tasty and plenty to eat. We look forward returning and staying again at this hotel.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cobseiller

Positifs sur l ensemble des prestationd
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Nice place in a good location. Great options for breakfast . The staff were really nice helpful and friendly
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant service and great location

Our stay at Golden Charm Hotel was wonderful. The service was ALWAYS incredibly helpful and friendly, without ever being pushy or intrusive. They dealt with requests for laundry, taxis, an extra blanket etc with professional efficiency, and also shaded caring and helpful advice. The room and bathroom were spacious and clean, with all the facilities we could have wanted. The included breakfast was great, with local specialty pho as well as egg-based or pancake options. The location is perfect - right in the old quarter and close to the beautiful lake, many many eateries, street food and sites. Highly recommend this place and will return if we ever find ourselves in Hanoi again!
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

siew lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place 去四面八方都方便附近很多小吃。

Very thank you to Mr Jestan is very very friendly and helpful . And all the staff is very friendly . Very easy to look for eating and drinking Sunday market night market
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

랑말

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

골든 참 호텔 가격대비 갠츈

전반적으로 좋았구요 일반 슈페리얼 3일 묵었는데 요청사항이 창문있고 높은방으로 달라고 해서 6층중 5층 받았고 창문은 복도계단쪽으로 뚫려있어서 좀 당황했네요.. 암막커튼 치고 살았음... 방음 1도 안되구요 밖에서 얘기하는소리가 그대로 들리던.. 이건 3성급들은 다 그런다고 하던... 서비스 만족 친절도 만족. 밤 12시 이후에 들어오면 문을 잠궈서 문 두들기면 열어줍니다 호안끼엠. 분보남보 도보 5분거리 맥주거리 10분거리라 그랩없이 잘다녓네요
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel, superfreundliches Personal ! Lage direkt in der Altstadt von Hanoi
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Behulpzaam

Ontzettend lief en behulpzaam personeel. Omdat het vakantie is slaap ik lekker uit en mis ik het ontbijt. Ze willen nog iets kleins voor me klaarmaken. Bij mijn vertrek krijg ik het nummer van een van de personeelsleden. Mocht ik nog vragen hebben tijdens de rest van mijn reis kan ik contact met hen opnemen en willen zij dingen voor mij regelen. Topservice!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

복귀날 잠시 머물 곳으로 예약했으며 이 호텔의 대부분 시설은 낡았지만 깔끔하게 유지되어 있고 위치가 좋은 곳이다. 장난감 골목이 바로 옆이라 선물사기 편하며 호수도 가깝다.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Rebecca

Definitely stay here !

Cannot fault this hotel. The cleanest hotel floor i’ve ever come across. Friendly staff who even prepared breakfast unexpectedly when we were leaving early one morning for a day teip. Very good location. Don’t risk booking somewhere else if you want a central location because this is an excellent hotel especially for the price. Clean towels everyday and gave us free water and snack in the room. Breakfast was mainly cooked to order and was therefore very fresh!
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
พนักงานน่ารัก อาหารเช้าอร่อย สถานที่ตั้งอยู่ใกล้ Night market มาก ห้องมีกลิ่นอับ ขอ 3 single bed แต่ได้ 1 double and 2 single bed นอนได้ไม่มีปัญหาแต่ทำให้ห้องดูแคบ
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix personnel disponible
Stayed 3 nights in Jul 2018
Verified

8/10 Good

edc

Liked: Staff & service

Convenient place

Very convenient place to travel around the city. Good food around the hotel. Walkable to the lake side
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Nobuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれいなホステル！

とにかくスタッフがとても親切！
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフがとてもいい！

到着するなり、日本語で挨拶してくれて、滞在中も何度も話しかけてくれ、すごく楽しく過ごすことができました！道やお店を聞いたらスタッフがたくさん寄ってきてあれこれ教えてくれました。ドミトリーをとっていましたがとても綺麗ですごく居心地がよかったです。朝ごはんも選べた上にすっごく美味しかった！ありがとう！
Verified

6/10 Okay

Hyun chang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

예약전 다시 한번 생각하기

사진만 좋지, 창문이 없는 조건에서 다른 곳보다 가격만 비싸다 시설에 비해서 요금이 비싸다 하롱베이 갔다가 expedia에서 예약한 곳이 더 괜찮으면서 가격도 저렴했다 시설대비 가격이 예약전에 생각해봐야 되는 장소이다.
Stayed 1 night in Mar 2018