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4.3 out of 5

"The staff were just so amazing. " More

By a verified traveller on Sun 07 May 2023

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Hotel Description

A luxury stay in Hanoi awaits you at Aira Boutique Hanoi Hotel & Spa. Within a short 5-minute stroll, you'll find Lenin Park and Train Street. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include hot stone massages, Swedish massages, body wraps, and body scrubs along with access to the sauna. The fine-dining restaurant, Essence Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. AIRA is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Ba Dinh hotel include Flag Tower of Hanoi and Imperial Citadel of Thang Long.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 5 May - 6 May

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Executive Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aira Boutique Hanoi Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aira Boutique Hanoi Hotel & Spa

Everyone (3) Couples (1)
5 out of 5
The staff were just so amazing.

Posted by on 7 May 2023

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3 out of 5
Staying in the busy heart of the old quarters, you have to be prepared for windows looking into brick walls or dark areas. This hotel is well located and the restaurant and facilities are very good. Rooms we had both had windows looking into dark walled areas so no outlook but well set up so no complaints.

Posted by , from Sydney on 14 Nov. 2018

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5 out of 5

Great rooms and excellent service

A superb hotel, located in the old quarter but inside the hotel the noise disappears and it is wonderfully quite and peaceful. We are demanding travellers in our forties, key thing to note is that the service from all staff in this hotel is exemplary, the front desk team jack, Stephen, jane, Tracey and Roy were truly excellent and very helpful, volunteering information and assistance often without being asked Highly recommended

Posted by , from b on 8 Oct. 2015

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4 out of 5

Brilliant staff in a busy location.

Service and attention to detail! The staff at this hotel cannot do enough to make your stay smooth and pleasurable. The tours booked through Essence are high quality and recommended. Can be crazy busy in this part of the Old Quarter, but handy if you want to get a cheap beer.

Posted by , from South Australia on 9 Aug. 2015

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About the Aira Boutique Hanoi Hotel & Spa

Location 38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000

Property Features

Aira Boutique Hanoi Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and coworking spaces are available. The luxury Aira Boutique Hanoi Hotel & Spa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

  • 1 building
  • 60 guestrooms or units
  • 8 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1.2 km / 0.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Aira Boutique Hanoi Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.

Pet Policy

  • Pets and service animals are not allowed at Aira Boutique Hanoi Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Essence Hanoi
  • Essence Hanoi Hotel
  • Essence Hotel
  • Essence Hotel Hanoi
  • Hanoi Essence
  • Hanoi Essence Hotel
  • Hanoi Hotel Essence
  • Hotel Essence
  • Hotel Essence Hanoi
  • Aira Hanoi & Spa Hanoi
  • Essence Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel Spa
  • Aira Boutique Hanoi Hotel & Spa Hotel
  • Aira Boutique Hanoi Hotel & Spa Hanoi
  • Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.