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Box Hotel

Property class: 3

Photo gallery for Box Hotel

A restaurant with wooden tables and chairs, a person working on a laptop, and framed pictures on the walls.
A wooden hallway with a door marked 2205, a window, and a door handle.
A wooden room with a bunk bed, a small door, and a light fixture.
A reception desk with the name 'Box Hotel' and a logo, surrounded by clocks and a potted plant.
A staircase with a blue handrail leading to a landing.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
16 Hang Buom Street, Hoan Kiem District, Hanoi, 8443
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Comfort Shared Dormitory

A compact, wooden-themed room with bunk beds, each labeled with a number.

Comfort Shared Dormitory

  • City view
  • 1 bedroom
  • Sleeps 1
  • 6 Single Bunk Beds
  • Free Wi-Fi

About the area

Hanoi

Box Hotel places you steps from Quan Chuong Gate and within a 10-minute stroll of Dong Xuan Market. Highlights at this hotel include 20 restaurants, 20 bars/lounges and a full-service spa. .A day of pampering can include massages, body scrubs and mani/pedis. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Old Quarter hotel include Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Tom's Bar - ‬1 min walk
  • ‪Madam Tran Restaurant - ‬1 min walk
  • ‪Factory 47 - ‬1 min walk
  • ‪Bo Béo - ‬1 min walk

About this property

Box Hotel

Box Hotel offers its guests a full-service spa. There are 20 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 20 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Spa services, a vending machine, and tour/ticket assistance are also featured at Box Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 5 levels
  • 20 dining venues
  • 20 bars or lounges
  • 20 coffee shops
  • Built in 2009
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Locker space
Box Hotel offers 18 air-conditioned accommodations with a safe and free newspapers. This Hanoi hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and manicures and pedicures.

Similar properties

Exterior
The Cosy Inn Hanoi Hotel
Old Quarter
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 118 reviews
The price is AU$37
includes taxes & fees
16 Aug - 17 Aug
The Cosy Inn Hanoi Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 360000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Box Hotel Hanoi
Box Hanoi
Box Hotel Hotel
Box Hotel Hanoi
Box Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Box Hotel?

Box Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Box Hotel?

Yep, there is an onsite spa at Box Hotel. You'll enjoy services like body scrubs.

What luxury perks are available at Box Hotel?

Box Hotel features a full-service spa, 20 restaurants and 20 bars.

Is there a free airport shuttle available at Box Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Box Hotel?

Yep, Box Hotel has 20 restaurants.

What time are check-in & check-out at Box Hotel?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at Box Hotel?

No, pets are not allowed.

Box Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 18 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Located in the action spot. Lots of Western tourists, bars, restaurants. Noise, cars, loud speaker blaring someone doing anoucements, music, bass pounding through the walls of room. No locker key for lockers in room. Air conditioner did not turn on. Sink in bathroom barely drained.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Alize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and lovely staff if you get a room it’s super cool and literally a wooden box!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Wen-jheng

Liked: Cleanliness, staff & service

還不錯的背包客棧

房間空間不大，浴室空間很小，沖澡時，如果前面有人剛洗過，會有熱水不足的狀況，廁所進去會卡卡，但環境衛生還可以，床鋪也很好躺，服務人員態度很好，有提供早餐，還不錯，只是咖啡是重複煮，第一壺喝完，直接加水進去煮，沒有更換咖啡粉，所以後面就變咖啡水了，整體而言，還可以接受，另外這裡距離市場很近，吃吃喝喝逛街很方便，而且住宿價格很便宜，隔壁的法國麵包好吃又便宜
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

J.

Liked: Cleanliness, property conditions & facilities
Wenn man keine hohen Ansprüche hat ist sie völlig okay.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Conforme aux photos

Bien situé dans le vieux quartier d’Hanoi mais très peu de place dans la chambre. Conforme aux photos
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
外の騒音の大きさ、何より空調が全然効いてないので、そのまま宿を変えました。店員さんの対応は悪くなかったので残念です
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness
Kein warmes Wasser, Wifi funktionierte nur teilweise, viele kleine Ungeziefer in den Boxen... ein gutes Backpacker-Erlebnis, aber nicht mehr...
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located center of the Hanoi ,rooms r clean..
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Magnus

Liked: Staff & service
Disliked: Cleanliness

Prisvärd lågbudgetupplevelse

Små rum med ok komfort. Dålig städning. Ligger i helt rätt område för backpackers. Billigt. Trevlig personal.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort

Cheap stay.mp

For the price it was worth it. I booked the private two bedder for myself. It’s a tiny room which makes for an interesting experience for a hostel first timer. Front desk was really friendly. Good food nearby. Room floor was swept however there was visible accumulation of dust in the corners and along the threshold of the doorway. Otherwise beds were clean, bathroom was clean and dry when I got there in the evening. Oh! Beds are also long so it’s perfect even for those who are 6’2”...
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Ferne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a good location. Beside this the hotel was very disappointing, leaking roof, broken WiFi, tiny rooms, flooded toilets/shower- overall lack of hygiene.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities

Cheap and cheerful

The room was basic but functional. The reception staff were lovely but the room was not cleaned while we were there.
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience ever

I needed a place where my friend and I could keep the luggages and rest for an hour or two before our midnight flight. We booked a private room for two people and the space was tight but just as described and be seen in the photos. I usually don't write a review but this hostel's condition was the WORST I've ever seen. The AC unit looked like it was never cleaned and was not cool enough at all. I found hair on the bed sheets. Forget about the bathroom locks, the door doesn't even fit to be closed!! It really felt like the showers and toilets weren't cleaned for at least three days(I didn't intend to shower anyway luckily). There were wet towels on the bathroom floors(imagine using these on your skins even if they are cleaned!) and half-used travel-sized bottles everywhere on the shelves. Also, the staff forgot to tell us that we needed to return the room key AND the AC remote control when we check out, so we had to run all the way to the room again. If you want a place to drop your luggage, this might be okay, but seriously, you get what you pay. However, if you are thinking about sleeping here, booking this hostel will guarantee the worst travel experience.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly helpful staff. Rooms are small but it's what you expect and what you pay for!
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Kaitlyn

Liked: Staff & service

It's literally a bed in a box.

If you're looking for a quick place to rest this is a great solution. If you're wanting a place to hang and relax this is the worst solution. There is hardly any room to even change clothes or turn all the way around. But great if you need to crash.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地もよく、スタッフもとてもフレンドリーで快適だった。 シャワールームが小さいのが難点だが、値段の価値以上はあるホテル。
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hostel

While the room is undeniably small, you do get your own twin room with air con, comfortable clean beds and in the middle of the old quarter. We stayed here three separate occasions because of the price and comfort.
Verified review

8/10 Good

ファーマー

Liked: Cleanliness, room comfort

ホアムキエム湖近くの便利なホテル

旧市街地にあるホアムキエム湖まで徒歩10分程の便利なホテル。二段ベットの部屋を一人で利用。シャワー・トイレは3部屋の人達と共用、シャワーのお湯も問題なく、不便は感じない。改善点は2点。空港から86番バスで移動したが、降車場所がグーグルで調べたところと違ったこと。ロンビエンバスターミナルが分かりやすい。部屋に鍵つきの引き出しがあるが、鍵をかけたら開かなくなり、結局鍵を壊して開けてもらい、修繕費を負担したこと。女性スタッフの対応が事務的で冷たかった。修理してくれた男性スタッフは、優しかった。
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Briton

Liked: Cleanliness, staff & service, property conditions & facilities

A Briton in Asia

Staff were very friendly and welcoming. Beds are small but reasonably comfortable. Area is full of life and a great experience. Hotel "Tour Guide" was unfortunately more interested in her sales/commission rather than actually helping me with travel advice. Overall, a great stay!
Stayed 6 nights in Jan 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazingly friendly staff - it’s like being embraced in a family at this hostel. Equally, you can choose to remain distant from that but yet still get the excellent customer service they offer. Tour booking from there was exceptional and the guides were friendly, funny and informative.
Stayed 6 nights in Jan 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed, a little hard but plenty of space. Little locker for your valuables in your bed space and a larger one, as you walk in, for your luggage. I liked that each bed had a roller blind for privacy as well as a light and electric sockets. The area it is in is unfortunately loud and noisy otherwise great stay.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

場所最高！

ホテルを出れば食べる所もコンビニも！とても便利な場所です。ホテルの受付の方もとても親切！ホテルでは寝るだけと割り切っているので狭くても問題ないです。又利用したいと思います。
Stayed 10 nights in Dec 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel Nice Staff Good Location everything is OK
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

hayl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very basic

Tiny box room with very small mattress like something off a xunbed so was rock hard. Staff friendly and the location is excellent with bars and shops all around..bathroom tiny and had to wait an hour to use it o morning.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Thephat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

โรงแรมเดินทางสะดวก

ที่พักใกล้เดินทางไปสถานที่ต่างง่ายๆใกล้ตลาดไนท์มาเก็ต ใกล้ทะเลสาบ
Stayed 2 nights in Dec 2017