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Sago Palm Hotel

4.5 star property
Luxury hotel with bars/lounges and fitness centre

Photo gallery for Sago Palm Hotel

Daily cooked-to-order breakfast (USD 34 per person)
Main Deluxe Queen Junior Suite
Main Deluxe King
Westmoreland King Large
Exterior

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$304
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
54 Main St, Ocho Rios
  • Turtle Beach
    ‪6 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

1 bedroom, premium bedding, in-room safe, individually furnished

Main King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

1 bedroom, premium bedding, in-room safe, individually furnished

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
LED TV
Blackout curtains
3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Westmoreland Town King

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

1 bedroom, premium bedding, in-room safe, individually furnished

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Main Queen

1 bedroom, premium bedding, in-room safe, individually furnished

Main Queen

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

About the area

Ocho Rios

A luxury stay in the heart of Ocho Rios awaits you at Sago Palm Hotel. Within steps you'll find Ocho Rios Craft Market and Ocho Rios Clock Tower. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis. The restaurant, York Tavern, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 2000 square feet (186 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Ocho Rios hotel include Dunn's River Falls and Jamaica Beaches.

What's nearby

  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Luxury hotel with bars/lounges and fitness centre
Sago Palm Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sago Palm Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on 25 Aug 2025 start from AU$304.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sago Palm Hotel?

Yep, Sago Palm Hotel has a free self car park.

Are there any beaches close to Sago Palm Hotel?

Yep, Sago Palm Hotel is a short 5-minute walk from Jamaica Beaches. Fun beach activities include swimming. You can also find boat tours.

Is there a spa on site at Sago Palm Hotel?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Sago Palm Hotel have a pool?

Sago Palm Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Sago Palm Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sago Palm Hotel.

Does Sago Palm Hotel serve breakfast?

You bet, cooked-to-order brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sago Palm Hotel?

No, Sago Palm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sago Palm Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sago Palm Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sago Palm Hotel?

No, pets and service animals are not allowed.

Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 161 reviews
Rating 8 - Good. 37 out of 161 reviews
Rating 6 - Okay. 9 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 7 out of 161 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cargill ST PATRICK, MIAMI

Stayed 5 nights in Apr 2025

10/10 Excellent

Cargill ST PATRICK, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent customer service. The rooms were in good condition. Also the breakfast from the restaurant was very good.
Stayed 5 nights in Apr 2025

6/10 Okay

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Ochi

Staff welcoming friendly, attended to our needs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Finally found a boutique hotel that was right in the middle of everything in Ochi! Walking distance to the beach (with free access) restaurants grocery stores and bars everything you could ask for. My husband is paralyzed and this is the only true place that is actually accessible with rollin showers grab bars everything that can give complete independence to persons in wheelchair. Which is a true blessing! The kitchen in our room had everything we needed and very spacious. The place is clean and spotless! Completely gated with 24 hours security. It’s definitely a safe place for all tourists. A special thank you to Melonie and Chino, who not only kept the place safe, but we’re a blessing to talk to and made our stay even more enjoyable. Front receptionist Jordan, Chris, and I forgot the other guy‘s name were wicked and made sure that we are well taken care of! Housekeeping was lovely and Raymond who worked the restaurant and the other lovely girl who again I forgot her name regretfully were amazing. They were welcoming and went out of their way to make sure to make us feel welcomed and loved. The entire Sago palm team smiles were contagious! My husband and I want to thank everyone at Sago Palm and we look forward to staying with you again next year
Stayed 9 nights in Apr 2025

10/10 Excellent

kellia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was a hidden Gem
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

8/10 Good

Ryan, Chesterfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars. Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the staff was amazing 🇯🇲💯
Stayed 3 nights in Mar 2025

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 2 nights in Mar 2025

10/10 Excellent

Keeton, Belleville

Stayed 1 night in Mar 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Sybil Y

Liked: Property conditions & facilities
I love the security.
Stayed 2 nights in Feb 2025

4/10 Poor

Sheila C

Business traveller
Disliked: Property conditions & facilities
The place has great potential. You can tell from the way they have furbished the place But the manager is the absolutely worst I have come across in my entire life hence the breakdown in almost every area I am a 72 year old disabled woman but I remain independent I worked as a flight attendant with Air Jamaica for over seven years,then transferred to customer service at Palisades airport Two years after I opened The Wanderer an art, craft and jewelry shop specializing I items from Third world countries so I have travelled extensively. But the manager Miss Bradshaw is the worst nightmare I have ever encountered in any hospitality environment. Three staff members stood out Hugh at the Fr desk who started off shaky through lack of proper training but the important thing was he really tried to improve so I saw great potential ‘Smiley” who dealt with room service he was a gem very pleasant and willing A very petite young lady who attended to guests in the breakfast room I think her name was Shani she was fantastic, extremely professional a credit to the hotel The unbelievable happened this morning when it was time for me to check out. I I had a 10am meeting scheduled with one of the bank managers at NCB At approximately 8.15 I brought my bags from my room and asked Hugh to get my bill in order while I had breakfast. After eating I went with my credit card to pay US $48 that was outstanding. I had deposited an additional US$ 200 the night of my arrival in addition to the
Stayed 2 nights in Feb 2025

4/10 Poor

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sago Palm Hotel 4 nights in December 2024, in between Christmas and New Year when rates were extremely high, and unfortunately we could not wait to get out of there... The positives: the room was spacious and clean, the bed was comfortable, most furniture and equipment was new. The hotel's restaurant serves delicious food (but expensive), and the hotel's staff was lovely and welcoming. Now, the negatives: the music coming from the nearby bars/clubs was extremely loud at night, so loud that it almost felt like the party was happening right down the hall! It was starting every day in the early afternoon, and getting progressively louder in the evening, until 2-3AM! I normally can sleep with a bit a noise, but this was really too loud to sleep. We told the hotel staff, but they couldn't do anything. We asked for ear plugs, but they were not able to provide any... A few other inconveniences included very slow service during breakfast in the morning (up to 90mn wait for our food during peak time), and staff unable to help us book excursions. Another thing to note, is that the area around the hotel was a bit sketchy. As 2 adult women, we felt a little unsafe going out for dinner. All in all, Sago Palm could be a great little gem, but unfortunately the noise at night is unforgiving. That is the main reason we had an awful stay, and would not recommend anyone staying here.
Stayed 4 nights in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of staff was so helpful and polite. We had a great stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and affordable choice for visiting Jamaica. I always fly into Kingston, so Ochos Rios is much close than Montego Bay resorts. Food is amazing (a little pricey for dinner, but worth it) but I chose the breakfast included option and every day was delicious. Rooms super clean, bed comfy, and amenities were great. Definitely coming back! I came with my boyfriend, who is from Jamaica - I felt safe walking with him along Main Street to grab food/take a walk. Room was cool and air conditioned the entire stay. Thank you Sago Palm!
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

shandoy

Stayed 1 night in Feb 2025

6/10 Okay

Roswelis

Travelled with family
En la noche casi no dormí, hay una discoteca cerca y ponen música muy alta. Por la mañana muchos ruidos en el hotel. Deben mejorar el servicio del restaurante, el menú es muy limitado y casi no hay de lo que ordenas, también el servicio es lento.
Stayed 1 night in Jan 2025

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The breakfast was good as far as the location. It was not in the best neighborhood, but it was gated so I felt safe inside the compound.
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Stayed 1 night in Jan 2025