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SureStay Hotel by Best Western Castro Valley

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castro Valley

Desk, laptop workspace, blackout curtains, iron/ironing board
Property entrance
Bathroom sink
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking included
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Popular LocationCalifornia State University East Bay9 min drive
  • Popular LocationRingCentral Coliseum13 min drive
  • Popular LocationOakland Zoo13 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.3/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.3/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Inn of Hayward
Pool
Hot tub
Breakfast included
Parking included
3.8 out of 5, Good, (1004)
The price is AU$164
for 1 night
includes taxes & fees
18 June - 19 June
Best Western Plus Inn of Hayward

About the area

Castro Valley

At SureStay Hotel by Best Western Castro Valley you'll be 3.4 km (2.1 mi) from Hayward Japanese Gardens and 4.1 km (2.6 mi) from Lone Tree Cemetery. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Castro Valley hotel include RingCentral Coliseum and Oracle Arena.

What's nearby

  • Hayward Japanese Gardens - 4 min drive
  • California State University East Bay - 9 min drive
  • RingCentral Coliseum - 13 min drive
  • Oracle Arena - 13 min drive
  • Oakland Zoo - 13 min drive

Getting around

  • Castro Valley Station - 2 min drive
  • Pleasanton Station - 15 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Panda Express - ‬4 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and 24-hour front desk
Free breakfast is available. Public spaces have free WiFi and wired Internet. Free self parking is available.
  • 48 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Castro Valley?

Yep, SureStay Hotel by Best Western Castro Valley has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on 9 June 2024 start from AU$147.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Castro Valley?

The closest beach to SureStay Hotel by Best Western Castro Valley is Niles Beach (13.7 km).

Does SureStay Hotel by Best Western Castro Valley serve breakfast?

Yeah, brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Castro Valley?

No, SureStay Hotel by Best Western Castro Valley does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Castro Valley?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

No, only service animals are allowed.

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 640 reviews" "
Rating 8 - Good. 258 out of 640 reviews" "
Rating 6 - Okay. 96 out of 640 reviews" "
Rating 4 - Poor. 52 out of 640 reviews" "
Rating 2 - Terrible. 38 out of 640 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The front dest always very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

RIChard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

LouJean

Liked: Amenities
Quiet. Close to services Clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Tou

Business traveller
Liked: Cleanliness, staff & service
This place is just cold and heater dont work well.
Stayed 1 night in Feb 2024

10/10 Excellent

jason, palestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the is close to everything, convenient after work. The room was very clean. It was a little noisy with the people next room. I'am always have a good night sleep.
Stayed 1 night in Jan 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was nice and helpful.
Stayed 1 night in Jan 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities
Priced right for the area. Clean and quiet
Stayed 3 nights in Dec 2023