Verified review
2/10 Terrible
Barb S.
11 Oct 2026
Disliked: Cleanliness, check-in, communication
The location was beautiful as advertised on the outside on a lake. Nothing was ready for guests however, the chairs and grill needed cleaning and patio needed to be swept up. The inside was musty smelling, no one had been inside it for months. The host Dan was there and indicated he had no idea we were coming and received no messages from VRBO. There were no towels in the place except for a cleaning rag crusty where a hand towel should be hanging. I went upstairs to request towels and he handed me a hodge-podge of old towels most would use to wash cars, stained from over use. The refrigerator was dirty. The bathroom was filthy and I needed to clean it in order to use it. After finally calming down and realizing we had no choice we decided to go to bed. There were no pillows on the bed. We used decorative pillow shams and used our own jackets as a pillow case. We stayed one night ONLY because we arrived after dark from a long day of driving and it was in a wooded secluded area. We never heard from Dan so we only assumed he would be on site or leave a note. We left early the next morning because the conditions were completely unacceptable. We asked Dan if he would please refund our money since clearly he was not prepared for guests.
Barb S.
Stayed 5 nights in Oct 2026