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Palm Garden Lodge

Property class: 2.5

Photo gallery for Palm Garden Lodge

A patio with a table and chairs, a thatched umbrella, and a view of a lake and mountains.
A living room with wicker furniture, a television, and a bar area with stools.
A rustic interior with a stone floor, a long wooden table with bar stools, a woven bench, and a hanging mosquito net.
A bedroom with a bed, two nightstands, a wooden bench, a patterned wall hanging, and a window with curtains.
A two-story house with a stone wall and a paved driveway.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Bar

Explore the area

View map
Lake shore, Nyayumba, Rubavu
  • Place, Kivu Lake
    ‪2 min drive‬
  • Place, Nyamyumba Hot Springs
    ‪9 min drive‬
  • Place, Gisenyi Beach
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A bedroom with a bed, two nightstands, a wooden bench, a patterned wall hanging, and a window with curtains.

Standard Double Room, 1 Double Bed

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Nyayumba

At Palm Garden Lodge, you'll be 0.4 km (0.2 mi) from Kivu Lake and 5.7 km (3.5 mi) from Nyamyumba Hot Springs. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. Free local cuisine breakfast is available daily between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute drive of this Nyayumba hotel include Rwanda Tourism University College and Université Libre de Kigali.

What's nearby

  • Kivu Lake - 2 min drive - 1.2 km
  • Nyamyumba Hot Springs - 9 min drive - 5.3 km
  • Gisenyi Beach - 17 min drive - 13.4 km
  • Rwanda Tourism University College - 18 min drive - 14.9 km
  • Université Libre de Kigali - 19 min drive - 14.9 km

Restaurants

  • ‪Barbcue - ‬19 min drive
  • ‪Salt and Pepper Restaurant - ‬22 min drive
  • ‪Pamoja - ‬20 min drive
  • ‪Super 5 at White Rock - ‬20 min drive
  • ‪Calafia Cafe - ‬18 min drive

About this property

Palm Garden Lodge

Palm Garden Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Palm Garden Lodge. Free self parking is available.

This Nyayumba hotel is smoke free.

  • 8 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palm Garden Lodge offers 8 accommodations. Bathrooms include a shower, slippers and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property is also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Frequently asked questions

Is parking available at Palm Garden Lodge?

Yep, Palm Garden Lodge has a free self car park.

Are there any beaches close to Palm Garden Lodge?

The closest beach to Palm Garden Lodge is Gisenyi Beach (7.5 km).

Is there a spa on site at Palm Garden Lodge?

Yep, Palm Spa is available for guests.

Does Palm Garden Lodge have a pool?

Palm Garden Lodge has an outdoor pool.

Does Palm Garden Lodge serve breakfast?

Yep, free local cuisine brekkie is on offer daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Palm Garden Lodge?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palm Garden Lodge?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palm Garden Lodge?

Check-in begins at 10:00 AM. Check-out time is 10:30 AM.

Are pets allowed at Palm Garden Lodge?

No, pets are not allowed.

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pathetic, horrid experience

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018