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5.0 out of 5

"We had a great time. Visited the mini working Tea factory and experienced the life of tea pluckers by picking leaves dressed in tea plucker costume sa ... " More

By a verified traveller on Sun 09 Jul 2017

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Hotel Description

A luxury stay in Nuwara Eliya awaits you at Heritance Tea Factory. You'll be 30.1 km (18.7 mi) from Horton Plains National Park. Highlights at this hotel include a restaurant, free valet parking, and a bar/lounge.

You can enjoy free WiFi, LCD TVs, and coffee/tea makers, featured in all 50 rooms. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while memory foam beds invite a good night's rest. Room service, free bottled water, and safes are also available.

The restaurant, Kenmare Restaurant, is open for breakfast, lunch, and dinner. Enjoy access to ecotours, mini golf, and horse riding/rentals. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Attractions in proximity to this 5-star Nuwara Eliya hotel include Ella Rock and Kandy Lake.

Premium Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Floor Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Heritance Tea Factory ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heritance Tea Factory

Everyone (1)
5 out of 5

Fantastic

We had a great time. Visited the mini working Tea factory and experienced the life of tea pluckers by picking leaves dressed in tea plucker costume sarees. It was a wonderful experience with high teas and dinner buffet.

Posted by , from melbourne Australia on 9 Jul. 2017

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About the Heritance Tea Factory

Location Kandapola Nuwara Eliya, Nuwara Eliya,

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Heritance Tea Factory. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nuwara Eliya hotel.

  • 50 guestrooms or units
  • 4 levels
  • Built in 1996
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Colombo (CMB-Bandaranaike Intl.) (166.5 km / 103.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Heritance Tea Factory offers 50 accommodations with safes and complimentary bottled water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. This Nuwara Eliya hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Memory foam beds
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Kenmare restaurant - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Heritance Tea Factory

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: LKR 25 for adults and LKR 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Nuwara Eliya
  • Heritance Tea Factory Hotel Nuwara Eliya

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.