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The St. Regis Astana

5.0 star property
Luxury riverwalk hotel near Kazakhstan Ministry of Foreign Affairs

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Photo gallery for The St. Regis Astana

Water view
Exterior
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Food and drink
View from room
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
1 Kabanbay Batyr Avenue, Astana, 010000
  • Popular LocationKazakhstan Ministry of Foreign Affairs5 min drive
  • Popular LocationBayterek Tower6 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan8 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)30 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, River View

55-inch LED TV with satellite channels, TV, iPod dock

Deluxe Room, 1 King Bed, River View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 68 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, River View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Living room

Suite, 1 Bedroom, River View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 150 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, River View

Royal Suite, 1 Bedroom, River View

Royal Suite, 1 Bedroom, River View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 235 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 510 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton, Astana
Pool
Spa
Pet-friendly
Parking included
4.9 out of 5, Exceptional, (29)
The price is AU$691
for 1 night
includes taxes & fees
29 May - 30 May
The Ritz-Carlton, Astana

About the area

Astana

A luxury stay in the heart of Astana awaits you at The St. Regis Astana. You'll be 3.1 km (1.9 mi) from Kazakhstan Ministry of Foreign Affairs and 3.2 km (2 mi) from Khan Shatyr. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Iridium Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Asakusa Izakaya, serves Asian cuisine and is open for dinner. St. Regis Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, kids' club, Turkish bath/hammam and sauna. 12378 square feet (1150 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Yesil District hotel, you'll be 3.5 km (2.2 mi) from Bayterek Tower and 3.6 km (2.2 mi) from Keruen.

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 5 min drive
  • Khan Shatyr - 5 min drive
  • Bayterek Tower - 6 min drive
  • The US Embassy and the Consulate in Kazakhstan - 8 min drive
  • Astana Arena - 8 min drive

Getting around

  • Astana Railway Station - 20 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive

Restaurants

  • Zebra Coffee - 12 min walk
  • Pub Wien - 9 min walk
  • Кафе НС - 12 min walk
  • Master Coffee - 12 min walk
  • Astana Nury - 11 min walk

About this property

The St. Regis Astana

Luxury riverwalk hotel near Kazakhstan Ministry of Foreign Affairs
The St. Regis Astana offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12378 square feet (1150 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The St. Regis Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Beaux Arts Astana hotel.

  • 120 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 12378 sq ft of conference space
  • 1150 sq. m of conference space
  • Built in 2017
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The St. Regis Astana offers 120 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and free newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Iridium Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Azerbaijani, Chinese (Mandarin), English, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: KZT 19,500 for adults and KZT 9,750 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Asakusa Izakaya
  • La Rivere
  • St. Regis Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,378 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 22400 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately KZT 19500 for adults and from KZT 9750 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 22400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

St. Regis Astana Hotel
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
The St. Regis Astana Hotel
The St. Regis Astana Astana
The St. Regis Astana Hotel Astana

Frequently asked questions

What is the cancellation policy at The St. Regis Astana?

The St. Regis Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Astana?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The St. Regis Astana on 26 May 2024 start from AU$312.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Astana?

Yep, The St. Regis Astana has a free self car park and free valet parking.

Is there a spa on site at The St. Regis Astana?

Yep, Iridium Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The St. Regis Astana have a pool?

The St. Regis Astana has a pool and an indoor pool. The pool is open 7 AM to 11 PM.

What luxury perks are available at The St. Regis Astana?

The St. Regis Astana features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and 24-hour room service.

What makes The St. Regis Astana a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at The St. Regis Astana.

Is The St. Regis Astana family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The St. Regis Astana is a hit with families.

Are there hot tubs in the rooms at The St. Regis Astana?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Astana serve breakfast?

You bet, full breakfast is served daily.

Is there a free airport shuttle available at The St. Regis Astana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis Astana?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Astana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The St. Regis Astana?

No, only service animals are allowed.

The St. Regis Astana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 27 reviews" "
Rating 8 - Good. 1 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Stayed 4 nights in Dec 2023

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Sep 2023

10/10 Excellent

Kristjan

Liked: Amenities
Perfect
Stayed 8 nights in Sep 2023

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great location, great food!
Stayed 1 night in Jul 2023

2/10 Terrible

Bradley

Stayed 5 nights in Aug 2022

10/10 Excellent

Saniya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Menzhamal

Stayed 1 night in Aug 2021

10/10 Excellent

Yazeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Nur-Sultan
Simply the best in Nur-Sultan with the Ritz-Carlton
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staycation
We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020