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The Arc Residence

Property class: 4

Photo gallery for The Arc Residence

A multi-story building with a central entrance, large windows, and a symmetrical facade.
A playground with seesaws and climbing structures, surrounded by flower beds and a gazebo.
A modern kitchen with white cabinets, a built-in microwave, a coffee maker, and a dishwasher.
A modern living room with grey sofas, a coffee table, a chandelier, and a TV.
A neatly made bed with white linens and a black throw, a bedside lamp, and a wall-mounted artwork above the bed.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Kitchen

Explore the area

View map
Mangelik El, 37, Astana
  • Place, Singing Fountain
    ‪19 min walk‬
  • Place, Nur-Alem Sphere
    ‪3 min drive‬
  • Place, Astana Arena
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪17 min drive‬

Room options

About the area

Astana

The Arc Residence puts you in the centre of Astana, 1.6 km (1 mi) from Singing Fountain and 3.3 km (2 mi) from Astana Arena. .You can enjoy a TV with cable channels, and each apartment features a washing machine, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. A safe, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available. .This smoke-free apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a garden, a picnic area and dry cleaning/laundry services. There's also the convenience of free self parking.
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What's nearby

  • Singing Fountain - 19 min walk - 1.6 km
  • Kazakhstan Central Concert Hall - 2 min drive - 2.3 km
  • Nur-Alem Sphere - 3 min drive - 2.7 km
  • Alau Ice Palace - 3 min drive - 2.3 km
  • Astana Arena - 4 min drive - 2.7 km

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive

Restaurants

  • ‪Wedrink - ‬17 min walk
  • ‪Tary - ‬4 min walk
  • ‪Xan Kebab - ‬9 min walk
  • ‪Fuller’s Botanical Garden - ‬14 min walk
  • ‪Costa Coffee - ‬8 min walk

About this property

The Arc Residence

The Arc Residence offers its guests a garden, a picnic area, and concierge services. Public spaces have free WiFi. The Arc Residence also features dry cleaning/laundry services, an ATM, and a lift. Self parking is free.

This 4-star Astana apartment is smoke free.

  • 134 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
The Arc Residence offers 134 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Astana apartment provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a limited basis.

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Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

  • Pets and service animals are not allowed at The Arc Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ARC RESIDENCE Apartment Astana

ARC RESIDENCE Astana

ARC RESIDENCE Apartment Nur-Sultan

ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

Apartment THE ARC RESIDENCE Nur-Sultan

Apartment THE ARC RESIDENCE

THE ARC RESIDENCE Nur-Sultan

Arc Residence Nur Sultan

ARC RESIDENCE Apartment Nur-Sultan

ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

Apartment THE ARC RESIDENCE Nur-Sultan

Nur-Sultan THE ARC RESIDENCE Apartment

Apartment THE ARC RESIDENCE

THE ARC RESIDENCE Nur-Sultan

Arc Residence Nur Sultan

ARC RESIDENCE Apartment Nur-Sultan

ARC RESIDENCE Apartment

ARC RESIDENCE Nur-Sultan

ARC RESIDENCE

Apartment THE ARC RESIDENCE Nur-Sultan

Nur-Sultan THE ARC RESIDENCE Apartment

Apartment THE ARC RESIDENCE

THE ARC RESIDENCE Nur-Sultan

Arc Residence Nur Sultan

The Arc Residence Astana

The Arc Residence Apartment

The Arc Residence Apartment Astana

Frequently asked questions

Is parking available at The Arc Residence?

Yep, The Arc Residence has a free self car park.

Is there a free airport shuttle available at The Arc Residence?

No, The Arc Residence does not offer an airport shuttle service.

What time are check-in & check-out at The Arc Residence?

Check-in begins at 6:00 AM. Check-out time is noon.

Are pets allowed at The Arc Residence?

No, pets and service animals are not allowed.

The Arc Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

QQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Apartment near Expo

Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
Stayed 25 nights in Nov 2017
Verified review

10/10 Excellent

Miruyert

Liked: Cleanliness, room comfort, communication

Чистота и комфорт

Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца. Чистота на уровне. Прекрасный район, выход В парк. Рекомендую к проживанию в Астане.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat das freundliche Personal und Sauberkeit gefallen. Es war alles drin im Zimmer/ Appartment was man braucht.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Kzmom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Stayed 1 night in May 2019
Verified review

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Впечатление о апартаментах

Апартаменты очень понравились, уютно! Не понравилось лишь то, что полотенец и туалетных принадлежностей лежало на одного, а зубной набор на двоих. Чисто, просторно, самое главное, комфортно
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Alexey

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Shahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019
Verified review

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified review

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019