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Manhattan Hotel Astana

4.5 star property

Photo gallery for Manhattan Hotel Astana

Bar (on property)
Premium bedding, minibar, in-room safe, soundproofing
Lobby
Lobby
Business Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Tauelsizdik Avenue 5, Astana, 010000
  • Place, Otan Korgaushylar Monument
    ‪5 min walk‬
  • Place, Schoolchildren's Palace
    ‪19 min walk‬
  • Place, President's Culture Centre
    ‪2 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪21 min drive‬

Room options

Superior Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite

Business Suite

Business Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite | Bathroom

Luxury Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Astana

A luxury stay in the heart of Astana awaits you at Manhattan Hotel Astana. Within a 20-minute stroll, you'll find Otan Korgaushylar Monument and Schoolchildren's Palace. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free parking nearby, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Almaty District hotel, you'll be 2.5 km (1.6 mi) from President's Culture Centre and 3.2 km (2 mi) from Monument to the Dead of the Totalitarian Regime.

What's nearby

  • Otan Korgaushylar Monument - 5 min walk - 0.5 km
  • Schoolchildren's Palace - 19 min walk - 1.6 km
  • President's Culture Centre - 2 min drive - 2.0 km
  • Embassy of the United States, Astana - 3 min drive - 3.1 km
  • Palace of Peace and Reconciliation - 5 min drive - 4.2 km

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • ‪I’m - ‬15 min walk
  • ‪Hardee's - ‬7 min walk
  • ‪Royalty Cafe 2018 - ‬11 min walk
  • ‪Бухара - ‬11 min walk
  • ‪Кафе "Шашлычный двор" / "Дока-Пицца - ‬14 min walk

About this property

Manhattan Hotel Astana

Manhattan Hotel Astana offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Manhattan Hotel Astana. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This 4.5-star Astana hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 7 levels
  • Built in 2012
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Manhattan Hotel Astana offers 59 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Front of property
Korsar hotel
Almaty District
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 15 reviews
The price is AU$51
includes taxes & fees
22 June - 23 June
Korsar hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: KZT 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 30 August 2023 to 31 May 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Manhattan Hotel Astana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: KZT 5000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately KZT 2200 per person
  • Airport shuttle fee: KZT 3500 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a security system in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Astana
Manhattan Hotel Astana Hotel Astana

Frequently asked questions

What is the cancellation policy at Manhattan Hotel Astana?

Manhattan Hotel Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Manhattan Hotel Astana?

Yep, Manhattan Hotel Astana has a free self car park.

Is there a spa on site at Manhattan Hotel Astana?

There's no onsite spa, but this property does offer services like massages.

What makes Manhattan Hotel Astana a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Manhattan Hotel Astana.

Is there a free airport shuttle available at Manhattan Hotel Astana?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Manhattan Hotel Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Manhattan Hotel Astana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Manhattan Hotel Astana?

No, pets and service animals are not allowed.

Manhattan Hotel Astana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 10 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Jérôme

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Perfect for a short stay!

Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My single room wasn’t ready so they upgraded me to a nice double room.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Arman

Disliked: Cleanliness, staff & service, amenities
Старые полотенце. Забита слив в раковине. Гигиенические средства отсутствовали
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Stairs and services but worth the money, given low

My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price. Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable. Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though. The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Akmaral

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Astana

Room was dirty and fitness/spa closed while giving no information on the website.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Modern hotel

Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel even the location is little bit far away from the city centre
Stayed 1 night in May 2018
Verified

6/10 Okay

Iurii

Liked: Property conditions & facilities, room comfort

Средний уровень, вряд ли это 4 звезды.

Вежливы, приветливы. Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить. Заявляли кровать king size, предостпвили 2 узких одноместных... Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему.... Не грязно, убираются, но окно и подоконник не мыты. Кондиционера не было. Карточки у коллег размагничивались не единожды.
Verified

2/10 Terrible

ＲＴ

Disliked: Cleanliness, property conditions & facilities, room comfort

シングルベッドというインフォメーションとはいえ、幅が１ｍありませんでした。

・バスタブがないのは仕方がないにしても、シャワードアがなく、簡単にドアが外れました。 ・お湯の調整が難しかったです。 ・シャンプー、バスジェルしかなく、あまり量を使わないと、３泊しましたが、２日目に部屋に戻ると、アメニティはそのままでした。つまり新しく変わっていませんでした。 ・バスタオルがパリパリでした。こちらの習慣なのか・・・ ・テレビのリモコンが電池切れでした。 ・部屋に時計はありませんでした。 ・冷蔵庫、ドリンク関係は一切はなかったです。 ・カザフスタンではこのレベルが４星ホテルなのでしょうか。
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

damama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

경유지여서 급히 예약한 호텔인데 만족해요!

객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다 건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^
Verified

6/10 Okay

Verified traveller

Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.
Verified

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Gutes Hotel in der Nähe vom Flughafen. sehr gutes Frühstück
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Bishkek.

Expedia rate is 20-30$ higher then direct rate from hotel web site.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel, not too far from the city center

I stayed a few days in Astana for tourism.
Verified

4/10 Poor

Nadezhda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Отзыв

Отель очень хороший, но обслуживание отсутствует. Приехала ночью,замерзла да еще и прибалела, попросила стакан горячей воды - так и не принесли, звонила на ресепшн, только обещали, но так и не принесли.В день отъезда после сдачи номера долго ждала документы.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

What is wrong with their wait staff?

Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Sleeping on a hard board.

Upon arrival our book was apparently not reserved, though we had a confirmation by Hotels.com; this was however no issue since the hotel was empty for 80% or more. Our first night was a disappointment because of the mattrass which was very hard (you could hardly push your finger in it for half an inch). After complaining they put duvets under the bed sheets. Since the hotel was mostly empty we did not have a breakfast buffet all the time and what's left is mostly omelettes to chose from; the fruit platter on the menu was not available. They did have freshly squeezed orange and grapefruit juice which was a very positive point for me. Rooms are relatively small and the shower is inside the bath (very high step in and out not suitable for elderly people). The cold outside is overcompensated inside: the room was too hot with no way to regulate the temperature so the only way to cool it down was by opening the window. The fitness room was a joke: 4m² with (2) badly working equipment. There was enough staff however (more than guests I had the impression) and they were very friendly and helpful. Would I go back? Maybe, I stayed in the Radisson in Astana a month earlier and that was definitely not worth 3 times the price of this hotel.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very hard beds, poor breakfast, expensive bar

Beds were rock hard, breakfast was not very good, bar and restaurant very expensive.Staff were very friendly and helpful, and hotel was clean and quite new.
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

Had a really nice stay here in May 2013. I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well. Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one. Nice food also
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Velmi čistý hotel

Hotel se nachází v nezajímavé čtvrti, ale nedaleko je zastávka autobusů. Pokoje byly čisté a denně nám uklízeli a měnili ručníky. Snídaňový bufet by mohl být pestřejší, ale vždy jsem si vybral. Na recepci mi půjčili mapu Astany, ale měli jen jednu, tak jsme ji vrátil. Pokoje jsou vybaveny minibary.
Verified

6/10 Okay

Romero

Liked: Cleanliness, staff & service

Good location (near by a main intersection)

I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect)
Verified

4/10 Poor

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Like sleeping on a solid slab of stone

Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for this money

It is nice choice. Clean rooms and friendly staff.