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Brown Hotel

3.5 star property
Hotel in Astana with free parking

Photo gallery for Brown Hotel

Superior Room
Standard Double Room
Superior Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Gabdullina str. 20/1, Astana, 10000
  • Place, Kenesary Khan Monument
    ‪12 min walk‬
  • Place, Gorky Russian Drama Theatre
    ‪14 min walk‬
  • Place, President's Culture Centre
    ‪17 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Astana

Brown Hotel places you in the centre of Astana, within just a 15-minute stroll of Museum of the First President of the Republic of Kazakhstan and Kenesary Khan Monument. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. Cooked-to-order breakfast is available daily between 8 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Baikonur District hotel include Gorky Russian Drama Theatre and Kalibak Kuanyshev Kazakh Drama Theatre.

What's nearby

  • Kenesary Khan Monument - 12 min walk - 1.1 km
  • Museum of the First President of the Republic of Kazakhstan - 12 min walk - 1.1 km
  • Kalibak Kuanyshev Kazakh Drama Theatre - 14 min walk - 1.2 km
  • Gorky Russian Drama Theatre - 14 min walk - 1.2 km
  • President's Culture Centre - 17 min walk - 1.5 km

Getting around

  • Astana Railway Station - 12 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive

Restaurants

  • ‪Донер На Абая - ‬1 min walk
  • ‪The India Gate - ‬4 min walk
  • ‪Agora Bar @ Ramada Plaza - ‬5 min walk
  • ‪Coffee Original - ‬5 min walk
  • ‪Тифлисъ - ‬5 min walk

About this property

Brown Hotel

Hotel in Astana with free parking
Brown Hotel offers its guests laundry facilities, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Astana hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Brown Hotel offers 17 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Free daily full breakfast
Best Western Plus Astana
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 207 reviews
The price is AU$138
includes taxes & fees
1 Mar - 2 Mar
Best Western Plus Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 10 AM for a fee

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 2500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Brown
Brown Hotel
Brown Hotel Astana
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Brown
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Hotel Brown Hotel
Brown Hotel Hotel
Brown Hotel Astana
Brown Hotel Hotel Astana

Frequently asked questions

What is the cancellation policy at Brown Hotel?

Brown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Brown Hotel?

Yep, Brown Hotel has a free self car park. Onsite parking is limited.

Does Brown Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Brown Hotel?

No, but there's an airport shuttle on request for a fee.

What time are check-in & check-out at Brown Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Brown Hotel?

No, pets are not allowed.

Brown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 0 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Third Stay

I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
Stayed 20 nights in Jun 2019

10/10 Excellent

Louis, Clayton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
Stayed 1 night in Nov 2018

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love This Place

I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!
Stayed 4 nights in Oct 2018

8/10 Good

Dan, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No surprises - everything is like expected - and worth what you pay for this hotel.
Stayed 1 night in Aug 2018

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brown Hotel, Astana

Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
Stayed 1 night in Sep 2017

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

decent place

a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
Stayed 2 nights in Sep 2017

10/10 Excellent

Victor, Beverly Hills, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable small hotel

This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
Stayed 7 nights in Aug 2017

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort

Good for a short stay in Astana

This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.
Stayed 3 nights in Jun 2017

10/10 Excellent

volha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for the price

clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food
Stayed 3 nights in May 2017

8/10 Good

Sergey, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.

10/10 Excellent

Luba, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Astana

The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.

10/10 Excellent

Barry , Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money and very comfortable

10/10 Excellent

Graeme, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel, with some good local eateries

Although the staff didn't all speak English they always tried to be helpful, including organising a cheap taxi to the airport for 3am. The hotel is a little way from the sights, such as they are, but as I discovered late in my stay there are actually a few restaurants and bars nearby, which actually looked better than the more central ones. There are also several late night grocery stores within a minute's walk from the hotel. The hotel was clean, quiet and excellent value by comparison with ones nearer the centre of Astana. Personally I don't think I would visit Astana as a pedestrian again, as places of interest are too far apart and it isn't a pedestrian friendly city with vast spaces between sights and pavements that don't really go anywhere, the city was definitely (re)built with cars in mind.

10/10 Excellent

Dias, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very polite, helpful and efficient staff, who shows true Kazakh hospitality. Reasonable prices and good location. You guys rock!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, nice, clean

Clean and quiet boutique style hotel. Nice stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

I needed a good night's sleep in between flights from Bangkok and to London and I certainly did. I found the hotel easily thanks to the directions given by S from Korea on his/her review. My room was clean and spacious. It looked as in the photos, which is reassuring. Tea & coffee facilities as well as Wi-Fi. Fridge, bathrobe, slippers, toiletries and towels were provided. I felt safe in the neighbourhood and there were shops, cafes and restaurants within walking distance. Bus stop to catch number 10 back to Astana's airport is just 5-10 minutes away on foot. I would stay again.

10/10 Excellent

Brian, Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with fantastic stafff!

This hotel was a really lucky find. It's a new establishment and is very nice, even by European/American standards. The rooms are very modern and spacious. The hotel staff are fantastic! I don't speak Russian but we made do with Google Translator and a few laughs. There is one man who speaks fluent English but isn't always available. Neverthless, they're very friendly and happy to help in any way. One of the ladies even walked with me down the street to show me where to find a cash machine. The only negative I can say is the location. It's a little removed from the city centre but taxis in Astana are very cheap and the drivers are quite friendly too. If you can, ask the hotel reception to book taxis for you as you'll get a cheaper rate. Overall, I'd definitely recommend this hotel to anyone staying in Astana. There's even a great Uzbek restaurant across the street that's open 24 hours.

10/10 Excellent

Tung, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Staff, friendly,helpful, courteous. Clean comfortable room, breakfast served in the room with different menu daily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for little money

Great Hotel! Super friendly staff (spoke little English but tried all they could to communicate effectively), amazing breakfast (really can't highlight this one enough), and extremely clean. Only reason I had to deduct some points was due to the neighbours (not the hotels direct fault but still a big -ve). We were located on the first floor and had a view on something which looked like the backyard of a messy. Tons of garbage laying around, scrap metal, etc. Which would have been ok since we spend little time in the actual room, but the owner of the junk also had a very loud dog. He would bark none stop (not at night though, he seems to have been locked away there). But really distracting if you want a nap in the afternoon or take an hour to relax and read something.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.Value hotel

Great stay. Kind owners.

10/10 Excellent

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent & recommended

Great little hotel: friendly and helpful staff, a nice breakfast, very comfortable bed and room, excellent shower (continually topped up with toiletries), quick wifi, & cable TV. Located just off a main street, it's easy to start your sightseeing trips. There's also a supermarket a short stroll away. Great place, highly recommended. Next time I'm in Astana, I'll be staying here.

10/10 Excellent

Jay, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and service

The family run Brown Hotel is located in “Old Astana”, near many restaurants and coffee shops. Most of the affordable hotels are located here. This hotel represents excellent value in expensive Astana. The medium size rooms are spacious and very clean, with a fridge and TV. The TV does not receive any English stations, but this is common in Kazakhstan and you’re really not here to watch TV. The large breakfast is excellent, consisting of a different main dish everyday along with juice, tea or coffee and fruit. While not everyone speaks English, they try very hard to communicate. The owner’s son does speak good English. He is both really helpful and friendly. In fact, all the staff were both helpful and very accommodating. I was given early check in after arriving on the train from Almaty. Overall, this hotel is your best choice for price, rooms, service and location in Astana.