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Best Western Plus Astana

3.5 star property
Hotel in Astana with free breakfast and 24-hour fitness centre

Photo gallery for Best Western Plus Astana

Front of property
Property amenity
Bar (on property)
Terrace/patio
Premium Room, 1 King Bed, Non Smoking

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry
The current price is AU$149
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
13a Dostyk Street, Astana, 010000
  • Kazakhstan Central Concert Hall
    ‪7 min walk‬
  • Bayterek Tower
    ‪9 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪4 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

About the area

Astana

Best Western Plus Astana places you in the centre of Astana, within a short 5-minute stroll of Parliament of Kazakhstan and Singing Fountain. Highlights at this hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Free full breakfast is available daily between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Yesil District hotel include House of Ministries and Kazakhstan Central Concert Hall.

What's nearby

  • Singing Fountain - 3 min walk - 0.3 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.5 km
  • Astana Arena - 5 min drive - 4.2 km

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪MADO - ‬6 min walk
  • ‪Mökki - ‬7 min walk
  • ‪Coffee Boom - ‬2 min walk

About this property

Best Western Plus Astana

Hotel in Astana with free breakfast and 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Astana. Parking is available for a fee.

This 3.5-star Astana hotel is smoke free.

  • 108 guestrooms or units
  • 10 levels
  • Conference rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer.

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (KZT 2,000 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Astana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 8900.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

Is parking available at Best Western Plus Astana?

Yep, Best Western Plus Astana has an uncovered self car park for KZT 2000 per day.

How much does it cost to stay at Best Western Plus Astana?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on 10 Aug 2025 start from AU$148.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Astana serve breakfast?

You bet, complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Plus Astana?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Best Western Plus Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Astana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Astana?

No, pets and service animals are not allowed.

Best Western Plus Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 183 reviews
Rating 8 - Good. 50 out of 183 reviews
Rating 6 - Okay. 17 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 4 out of 183 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jong Oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

manvel

Stayed 1 night in Feb 2025

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Stayed 5 nights in Nov 2024

6/10 Okay

Natalie

Business traveller
Liked: Property conditions & facilities, room comfort
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Stayed 1 night in Sep 2024

10/10 Excellent

maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Wei Yim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Minnur, Oakdale

Stayed 2 nights in May 2024

10/10 Excellent

DARISSA

Travelled with family, Business traveller
Liked: Property conditions & facilities
Great front desk people! Clean and nice! Will be a returned customer for sure!!!
Stayed 1 night in May 2024

2/10 Terrible

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall I dont recommend this hotel. Cons: 1) you cannot regulate the AC. It was a bit hot in the room and I tried turning the AC on. It would not. I asked reception why AC is not turning on and they said all AC’s are off because “it’s not the season yet”. Yea, there is an AC season in this hotel. Sounds like Communism to me - “no AC for you”. I opened the window but the window face a major road with alot of traffic which is super noisy 2) Sauna is paid not free - I booked my hotel on Expedia which showed sauna as an amenity. I like sauna so thought I’d relax, but come to find out you have to pay extra to use the sauna. Seems like the hotel owner (which is prob local and US chain just operates the hotel) is trying tk save money on everything (no AC, sauna is paid) Pros: 1) good location, besides the noisy street 2) friendly staff, especially a blonde guy manager who let me check in early
Stayed 3 nights in May 2024

6/10 Okay

Miragha

Business traveller
Liked: Staff & service
The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
Stayed 1 night in May 2024

6/10 Okay

Andrew

Travelled with partner
Disliked: Property conditions & facilities
Hotel old fashioned. Bathroom in need of a revamp. Breakfast ok, but basic. Our room not cleaned until 18.00 one day.
Stayed 4 nights in May 2024

6/10 Okay

Jeanny

Liked: Cleanliness
Stayed 4 nights in May 2024

4/10 Poor

Elijah

Disliked: Staff & service, amenities, property conditions & facilities
A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
Stayed 5 nights in May 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Michael, Meridian

Business traveller
Liked: Cleanliness, staff & service
Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road.
Stayed 1 night in Apr 2024

10/10 Excellent

LENA

Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my short stay at Best Western! Thank you!
Stayed 1 night in Jan 2024