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BON Hotel at VidantaWorld Nuevo Vallarta

Photo gallery for BON Hotel at VidantaWorld Nuevo Vallarta

A resort pool area with lounge chairs, palm trees, and a thatched structure.
A deck with tables and chairs, palm trees, and a view of the water and mountains.
A spacious lobby with high ceilings, stone columns, and a central seating area with sofas and tables.
A wooden pathway flanked by large tropical plants and lanterns, leading to a seating area under a wooden pergola.
A pathway leading to a building with an arched entrance, surrounded by lush greenery and illuminated plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa pool
  • Free Wi-Fi
The current price is AU$377
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Av. Paseo De Las Moras S/n, 254 na, Nuevo Nayarit, NAY, 63735
  • Place, Playa Vidanta Nuevo Vallarta
    ‪5 min walk‬
  • Place, Nayar Vidanta Golf
    ‪10 min walk‬
  • Place, Vallarta Adventures
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for One-Bedroom Suite King

A modern living room with a grey sofa, wooden sideboard, and a round coffee table.

One-Bedroom Suite King

9.8 out of 10
Exceptional
(16 reviews)
  • Park view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Two-Bedroom Suite

A modern living room with a sofa, coffee table, ottoman, and a flat-screen TV mounted on the wall.

Two-Bedroom Suite

8.6 out of 10
Excellent
(4 reviews)
  • Park view
  • 199 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

View all photos for Two-Bedroom Loft

A modern living room with a grey sofa, a round wooden coffee table, and a large abstract wall art piece.

Two-Bedroom Loft

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 266 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

View all photos for One-Bedroom Suite Twin

A modern living room with a grey sofa, wooden sideboard, and a round coffee table.

One-Bedroom Suite Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for One-Bedroom Suite King - BON Park Preview Tickets Included

A breakfast tray with pancakes, waffles, and fresh berries on a bed.

One-Bedroom Suite King - BON Park Preview Tickets Included

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for One-Bedroom Suite Twin - BON Park Preview Tickets Included

A hotel room with two beds, a large floral painting on the wall, a modern headboard, and a wooden door leading to another room.

One-Bedroom Suite Twin - BON Park Preview Tickets Included

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Two-Bedroom Loft - BON Park Preview Tickets Included

A modern living room with a grey sofa, a round wooden coffee table, and a large abstract wall art piece.

Two-Bedroom Loft - BON Park Preview Tickets Included

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

View all photos for Two-Bedroom Suite - BON Park Preview Tickets Included

A hotel room with two beds, a large floral painting on the wall, a modern headboard, and a wooden door leading to another room.

Two-Bedroom Suite - BON Park Preview Tickets Included

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

One-Bedroom Suite King - BON Park Tickets Included

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

One-Bedroom Suite Twin - BON Park Tickets Included

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Two-Bedroom Loft - BON Park Tickets Included

A modern living room with a grey sofa, a round wooden coffee table, and a large abstract wall art piece.

Two-Bedroom Loft - BON Park Tickets Included

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

Two-Bedroom Suite - BON Park Tickets Included

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Sofa Beds

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 10

About the area

Nuevo Nayarit

A luxury stay in Nuevo Nayarit awaits you at BON Hotel at VidantaWorld Nuevo Vallarta. Within just a 15-minute stroll, you'll find SkyDream Parks Gondola and Nayar Vidanta Golf. Highlights at this beachfront resort include 20 restaurants, 9 outdoor swimming pools and a full-service spa. .A relaxing visit to 2 Spas: Spatium and Brio can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The brasserie, Bistro Bleu, is open for dinner. With 9 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. There's also valet parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Nuevo Nayarit resort, you'll be 3.4 km (2.1 mi) from VidantaWorld.
View more Resorts in Nuevo NayaritOpens in a new window

What's nearby

  • Playa Vidanta Nuevo Vallarta - 5 min walk - 0.5 km
  • Nayar Vidanta Golf - 10 min walk - 0.9 km
  • Marina Nuevo Vallarta - 10 min walk - 0.9 km
  • Vallarta Adventures - 12 min walk - 1.1 km
  • The Nayar Course - 19 min walk - 1.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Balche Snack - ‬13 min walk
  • ‪Sweet Paris - Crêperie & Café - ‬10 min walk
  • ‪Taco's Break - ‬10 min walk
  • ‪Salum - ‬11 min walk

About this property

BON Hotel at VidantaWorld Nuevo Vallarta

Simply walk outside to feel the sun on your face at the sandy beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at BON Hotel at VidantaWorld Nuevo Vallarta, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 20 restaurants and 6 coffee shops/cafes, as well as a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 7 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool and health club at a partner property. Parking is available for a fee.

  • 1 building
  • 79 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 9 bars by the pool
  • 7 swim-up bars
  • 8 bars or lounges
  • 6 coffee shops
  • Built in 2023
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
BON Hotel at VidantaWorld Nuevo Vallarta offers 79 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch LED televisions come with premium satellite channels. Accommodation at this 5-star resort has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Nuevo Nayarit resort provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, 2 Spas: Spatium and Brio. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
  • All-inclusive
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4.6 out of 5, Wonderful, 4,537 reviews
The price is AU$379
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Secured, uncovered valet parking on site (USD 7 per day)
  • Limited on-site valet parking

Food and drink

  • 20 restaurants
  • 6 coffee shops/cafes
  • 7 swim-up bars
  • 8 bars/lounges
  • 9 poolside bars
  • Couples/private dining

Restaurants on site

  • Bistro Bleu
  • Café del Lago
  • La Cantina
  • Puerto Manjar
  • Quinto

Things to do

  • 36-hole golf course
  • 4 outdoor tennis courts
  • 8 outdoor pickleball courts
  • 9 outdoor pools
  • Art gallery
  • Beach volleyball
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Lazy river
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping centre
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally sourced food prioritised
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Ice maker
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BON Park Hotel at Vidanta World
BON Park Hotel at VidantaWorld Nuevo Vallarta Resort
BON Park Hotel at VidantaWorld Nuevo Vallarta Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at BON Hotel at VidantaWorld Nuevo Vallarta?

BON Hotel at VidantaWorld Nuevo Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BON Hotel at VidantaWorld Nuevo Vallarta?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at BON Hotel at VidantaWorld Nuevo Vallarta on 11 Oct 2026 start from AU$377, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BON Hotel at VidantaWorld Nuevo Vallarta?

Yep, BON Hotel at VidantaWorld Nuevo Vallarta has secured uncovered valet parking for USD 7 per day.

Are there any beaches close to BON Hotel at VidantaWorld Nuevo Vallarta?

Yep, BON Hotel at VidantaWorld Nuevo Vallarta is a short 6-minute walk from Playa Vidanta Nuevo Vallarta. Fun beach activities include volleyball and swimming.

Is there a spa on site at BON Hotel at VidantaWorld Nuevo Vallarta?

Yep, 2 Spas: Spatium and Brio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does BON Hotel at VidantaWorld Nuevo Vallarta have a pool?

BON Hotel at VidantaWorld Nuevo Vallarta has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

Does BON Hotel at VidantaWorld Nuevo Vallarta have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at BON Hotel at VidantaWorld Nuevo Vallarta?

BON Hotel at VidantaWorld Nuevo Vallarta features a private beach, 9 poolside bars and 9 outdoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes BON Hotel at VidantaWorld Nuevo Vallarta a romantic place to stay?

A hot tub and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at BON Hotel at VidantaWorld Nuevo Vallarta.

Is BON Hotel at VidantaWorld Nuevo Vallarta family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and childcare services in the guestrooms, it's no surprise that BON Hotel at VidantaWorld Nuevo Vallarta is a hit with families.

Are there hot tubs in the rooms at BON Hotel at VidantaWorld Nuevo Vallarta?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at BON Hotel at VidantaWorld Nuevo Vallarta?

No, BON Hotel at VidantaWorld Nuevo Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at BON Hotel at VidantaWorld Nuevo Vallarta?

Relax with a coldie at the 9 poolside bars or 8 lounge bars, and grab a meal at BON Hotel at VidantaWorld Nuevo Vallarta's 20 restaurants.

What time are check-in & check-out at BON Hotel at VidantaWorld Nuevo Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at BON Hotel at VidantaWorld Nuevo Vallarta?

No, only service animals are allowed.

Is there a golf course on site at BON Hotel at VidantaWorld Nuevo Vallarta?

Yep, BON Hotel at VidantaWorld Nuevo Vallarta has a 36-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

BON Hotel at VidantaWorld Nuevo Vallarta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 343 reviews
Rating 8 - Good. 38 out of 343 reviews
Rating 6 - Okay. 13 out of 343 reviews
Rating 4 - Poor. 13 out of 343 reviews
Rating 2 - Terrible. 18 out of 343 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities
Amazing huge property with its of entertainment and 8 beautiful pools, great kids activities. It’s so huge that I think it’s hard to keep well maintained and totally clean, but it wasnt too bad and reasonably priced and we will definitely come back
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room, staff, food and overall service was excellent!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have ever stayed an amazing staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an upgrade without asking to one of the premier properties on the resort and it was extraordinary. All staff were very helpful and courteous throughout the resort. The food and service at the Tramonto restaurant was simply fantastic (and I'm a foodie). I look forward to returning!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Staff very Courteous, room incredibly nice.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous! Super clean and staff is very friendly. BON is away from the other properties which have more amenities for families.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and vidanta is beautiful rooms are very spacious and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

The room we were in was spacious, the bed was comfortable. I enjoyed the amenities of the bathroom.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is far, get use to be riding hotel transportation or walk
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Excelente
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ñ
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The room was beyond welcoming! The property was lovely with a great mix of pool options and different vibes! Felt extremely safe, secure and welcomed!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was large and clean. Had a great experience.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and gorgeous all the way around. Quick walk to the gondola and straight to the beach. The whole resort was fabulous. The only thing I didn't like was no balcony, and there was an exhaust fan running all day in the room in the little kitchen area. Otherwise, I will be back again for sure.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with spacious modern furnishings. Great for a large family or extended family trip, with easy access to large resort complex via the gondola system and shuttle services. Our kids highly recommend a churro under the stars at beachland. Get dinner at Nektar for early access to the BON park for water show and live music.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent, they are always willing to help you. The room was very clean and the food tasty.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was supposed to be an all inclusive stay, when arrived nothing is included , this isn’t the hotels fault but is Expedia’s fault for publicating as an all inclusive.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Our room was very humid and smelled funky in the bathroom.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and nicely decorated. The staff at the reception desk especially Alexis and Luis were very attentive, professional, and friendly, and the bell boys Diego, Raúl, and Jacob were also very nice and helpful. My husband and I had a lovely time there. Thank you!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a new hotel with amazingly furnished rooms. rooms are spacious, felt like a palace! king delux had two full bathrooms too. clean, comfortable and has everything you need for short or long stays. the only minor thing was missing is a balcony would be great to have some, but they only have those in Loft rooms. staff ate friendly, helpful and available at all times. front desk team is knowlegable and helpful with making reservations to restaurants, spa and shows accross the resort.
Stayed 2 nights in Mar 2026