4/10 Poor
James
6 July 2023
Disliked: Room comfort
Not good!
Not happy with this booking. Not at all like the photos. Arrived at 7:30. Place was locked down. No lights. Difficult to get in and have to beep horn. Pool was closed. Restaurant was closed. Bar, which is basically a shelf in the restaurant area, was closed. Room was tiny and very dated. Needs major restoration. Wi-Fi was weak and unable to stream programs. Bed was ok. As I exited room in the morning I was immediately offered a ‘better room’. Unsure why I wasn’t given the better room the night before as there were no other guests staying there? I declined and cancelled my second night. Young man got on phone to owner who I could clearly hear denigrating me over the phone as she assumed I could not understand Spanish. They did refund most of my second nights stay. I won’t return here. Others who rated them highly are being misleading to future guests. That is not helpful to us or to the owners who need to be reminded they are lacking. Find other lodging.
James
Stayed 2 nights in Jul 2023