8/10 Good
LaRita
Travelled with family, Travelled with group
26 June 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hillary at the front desk was wonderful. She was accommodating, professional, and welcoming. Phyllis and the woman who managed the omelette station were among my favorite staff. They operated from a space of care and every day upon my return it was clear that I was being “seen.”
Apart from those few, I realized quickly that this hotel caters to professional clients. All other staff operated almost like robots, as did the hotel dwellers here for business. Had I known in advance, I would have chosen a resort for my holiday. I often felt like asking questions or for support - like when my room was so humid you could see the outline of footprints in moisture on the floor - that I was a hindrance. That situation was never resolved. Someone from the hotel came, felt and saw the evidence of the humidity and sent a tech up. Thank you. The tech guy said it was the thermostat. I tried to explain that as soon as he changed it, an hour later it would revert back but he didn’t listen. So I slept one more night in a humid room because I was too exhausted to call down again.
Ghana was amazing and this hotel is definitely right for people in town for business. I do not recommend it for people in town for holiday.
LaRita
Stayed 4 nights in Jun 2025
