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4.5 out of 5

"Well appointed exec suite to base our break in Nowra " More

By a verified traveller on Mon 13 Aug 2018

Hotel Description

A luxury stay in the heart of Nowra awaits you at Quest Nowra. You'll be within steps of Nowra Museum and within a short 5-minute stroll of Stockland Nowra. Highlights at this property include in-room free WiFi, free high-speed Internet and LED TVs.

Each apartment features digital TV, a DVD player and a coffee/tea maker. In-room dining is easy with amenities like a microwave, a hob and room service. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hairdryer and a phone are also available.

The apartment's restaurant is a nice spot to grab a bite. Business amenities include conference space and a meeting room. Additionally, you'll find free WiFi in public areas, a fitness centre and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:30 AM and 11:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4.5-star Nowra property include Shoalhaven Zoo and Fleet Air Arm Museum.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$201 per night

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Nowra ratings based on 64 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Nowra

Everyone (50) Couples (5) Business (2) Family (6)
5 out of 5
Great spot for what we needed. Clean and spacious.

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by James

Thanks so much for your five-star review! We're glad to hear that our location was just right and you were happy with your apartment. I hope we can welcome you back to stay with us again the next time you're in the beautiful Shoalhaven region. Best regards, James Blanchett, Franchisee

5 out of 5
Very helpful man at the front desk who managed a slight change in the booking with no fuss

Posted by on 12 May 2019

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Comment from Hotel Management

15 May 2019 by James

Thank you very much for choosing to stay with us at Quest Nowra. I believe it was our fantastic Reception team member David who assisted with your booking. It was a pleasure to be able to share your feedback with him! I hope you had a relaxing and enjoyable stay overall. We look forward to welcoming you back again in the future. Best regards, James Blanchett, Franchisee

5 out of 5
It has it all.The birds make a bit of noise in the mornings 1

Posted by on 1 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by James

Thanks so much for your five-star review. Those correllas certainly do like to provide some entertainment for our guests! I hope we can welcome you back again soon. Best regards, Jame Blanchett, Franchisee

3 out of 5
basic, but clean and functional; met my needs for a short stay in Nowra. Shower was very slippery, no handrail and no shower floor mat. when i mentioned this to the desk clerk at checkout , she said she would tell housekeeping so they could review their procedures. she said it was never a problem before. I commented that this sort of this is never a problem until it's a problem. they need to address this.

Posted by on 16 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by James

Hello and thank you for staying with us and for your feedback. I do appreciate you taking the time to speak with our hotel manager about your concerns with the shower and would like to assure you that we are investigating this issue. We have been working with our housekeeping team to address why the floor may have been more slippery during your stay, given that this is not at all a common complaint from our guests. We are also ensuring improved communication about the availability of non-slip mats for those who wish to use them. We do offer disabled access apartments in our property which have both handrails and non-slip floors which are a good option for those at risk of falls. We really do appreciate you taking the time to share your feedback with us and it gives us the opportunity to improve the experience we provide for our guests. I do hope we can welcome you back again in the future. Best regards, James Blanchett, Franchisee

4 out of 5

Posted by on 7 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by James

Thank you for choosing to stay with us and for taking the time to post a star-rating for our hotel. I hope we'll have the pleasure of welcoming you back to stay with us again soon. Best regards, James Blanchett, Franchisee

4 out of 5

Posted by on 7 Mar. 2019

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Comment from Hotel Management

16 Apr. 2019 by James

Thank you for choosing to stay with us and for taking the time to post a star-rating for our hotel. A warm welcome awaits your return to Quest Nowra. Best regards, James Blanchett, Franchisee

4 out of 5
Location good hotel high standard. Parking can be limited availability if hotel is busy but local on street parking close by is ok if required.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

1 Mar. 2019 by James

Hello and thank you for taking the time to share your feedback about our property. I hope you had relaxing and enjoyable stay and that we'll have the opportunity to welcome you back again in the future. Best regards, James Blanchett, Franchisee

5 out of 5

Posted by on 17 Feb. 2019

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Comment from Hotel Management

16 Apr. 2019 by James

Thank you so much for taking the time to post a five-star rating for our hotel following your stay. We look forward to welcoming you back for your next stay with us at Quest Nowra. Best regards, James Blanchett, Franchisee

2 out of 5
No mini bar, foxtel was very limited no movie channels, big security deposit, no perks, overpriced.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by James

Dear Anonymous, Thank you for choosing our hotel and for sharing your feedback. The team and I were very disappointed to know that you were unhappy with a number of aspects of of your stay. As you mention, we do not have mini bars as we are an apartment hotel with in-room kitchen/cooking facilities. As such, the majority of guests booking with us as they prefer to self-cater or dine in the cafe in our building or one of the many with short walking distance. I do understand that a pre-authorisation (security deposit) can be frustrating for guests but it is important as it provide some assurance to the hotel that a method of payment is available not only for the accommodation costs, at least in part, and for incidentals such as local restaurant charge-backs and any potential damage to the apartment. Many hotels in Australia require pre-authorised funds equal to or sometimes greater than the full cost of the guest's stay. We have chosen to set the amount at just $100 in good faith. I am pleased to let you know that we are currently trialling a new system of on-demand movie/TV entertainment to replace our current Foxtel offering. We hope to have this new service in place across all apartments in the near future. I am truly sorry that our property did not meet with your expectations. Thank you again for staying with us. Best regards, James Blanchett, Franchisee

5 out of 5
Clean modern appartment, easy check-in and exceptional staff and overall service. Strongly recommend

Posted by on 2 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by James

Hello and thank you so much for sharing your great feedback about our hotel. I'm so pleased to hear that you had a smooth check-in and a great experience overall with our lovely team. We really appreciate you recommending our hotel to others and hope we can welcome you back again very soon. Best regards, James Blanchett, Franchisee

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Quest Nowra. Limited free parking is available on a first-come, first-served basis. This 4.5-star Nowra apartment is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (147.3 km / 91.5 mi)
  • Parking: Free self parking

Room Amenities

Quest Nowra offers 81 forms of air-conditioned accommodation with DVD players and a safe. Beds feature premium bedding. 52-cm LED televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • DVD player
  • Microwave
  • Hob
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:30 AM to 11:00 AM.

Cockatoo Bar & Grill – On-site family restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 for adults and AUD 20 for children (approximately)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 45.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Nowra Apartment
  • Quest Nowra
  • Quest Nowra Shoalhaven

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.