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Vanila Hotel & Spa

4.0 star property

Photo gallery for Vanila Hotel & Spa

A poolside area with wicker chairs and a glass table, surrounded by palm trees and a view of the ocean.
A spacious corridor with high ceilings and wooden beams, lined with wicker furniture and hanging wicker lamps.
A reception area with a wooden reception desk, a large potted plant, and hanging wicker lamps.
A tropical resort with a thatched-roof building, palm trees, and a pathway.
An outdoor seating area with wicker furniture, a glass table, and a view of the sea.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View map
BP 325, Nosy Be, 207
  • Place, beach near Ambaro
    ‪2 min walk‬
  • Place, beach near Ankibanivato
    ‪18 min walk‬
  • Place, Madirokely Beach
    ‪12 min drive‬
  • Airport, Nossi-Be (NOS-Fascene)
    ‪33 min drive‬

Room options

View all photos for Room, Garden View

A multi-story building with a balcony, surrounded by lush greenery and a pathway.

Room, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A living room with wooden furniture, a television, and a brick wall with pictures.

Suite

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Garden View

A hotel room with a wooden headboard, a bed with white bedding, two bedside tables, and wall-mounted decorative plates.

Family Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, Ocean View

A modern hotel room with a bed, a sofa, a ceiling fan, and a view of the sea through large windows.

Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room, Ocean View

A bedroom with a large bed, wooden headboard, bedside tables with lamps, a wooden chair, and a wooden bench.

Family Room, Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for DOUBLE GARDEN VIEW

1 bedroom, minibar, in-room safe, blackout curtains

DOUBLE GARDEN VIEW

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

Room

  • Sleeps 4

View all photos for DOUBLE OCEAN VIEW

1 bedroom, minibar, in-room safe, blackout curtains

DOUBLE OCEAN VIEW

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Nosy Be

A family-friendly stay in Nosy Be awaits you at Vanila Hotel & Spa. You'll be 8.9 km (5.5 mi) from Madirokely Beach and 13.9 km (8.6 mi) from Mont Passot. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering at Vanila Spa can include massages, body scrubs and facials along with access to the hot tub and steam room. Infinity Lounge is the hotel's own cocktail bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site Turkish bath/hammam and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Nosy Be hotel, you'll be 18 km (11.2 mi) from Sacred Tree of Mahatsinjo and 22.7 km (14.1 mi) from Natural Reserve of Lokobe.

What's nearby

  • beach near Ambaro - 2 min walk - 0.2 km
  • beach near Ankibanivato - 18 min walk - 1.5 km
  • Madirokely Beach - 12 min drive - 10.7 km
  • beach near Andilana - 12 min drive - 12.5 km
  • Lokobe National Park - 31 min drive - 26.2 km

Getting around

  • Nossi-Be (NOS-Fascene) - 53 min drive

Restaurants

  • ‪Cocoon - ‬12 min drive
  • ‪Ze Burger - ‬12 min drive
  • ‪Maison Ylang - ‬12 min drive
  • ‪Sambatra Beach - ‬2 min walk
  • ‪Papa Bebetto - ‬12 min drive

About this property

Vanila Hotel & Spa

Some rates at Vanila Hotel & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Vanila Hotel & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nosy Be hotel.

  • 1 floor
  • 56 guestrooms or units
  • 3 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Vanila Hotel & Spa offers 56 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include free toiletries and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
Vanila Spa has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Similar properties

Lounge
Royal Beach Hôtel
Nosy Be
  • Pool
  • Spa
  • All-inclusive available
  • Kids’ pool
4.5 out of 5, Wonderful, 17 reviews
Royal Beach Hôtel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Infinity Lounge
  • Le Fanjava

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Library
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (861 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.04 per accommodation, per night
  • Tourism fee: EUR 2.08 per person, per night
  • Resort fee: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (return)
  • Airport shuttle fee per child: EUR 15 (return), (from 3 to 11 years old)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Vanila Hotel
Vanila Hotel Nosy Be
Vanila Nosy Be
Vanila Hotel & Spa Madagascar/Nosy Be
Vanila Hotel And Spa
Vanila Hotel & Spa Madagascar/Nosy Be
Vanila Hotel Nosy Be
Vanila Hotel Spa
Vanila Hotel Spa
Vanila Hotel & Spa Hotel
Vanila Hotel & Spa Nosy Be
Vanila Hotel & Spa Hotel Nosy Be

Frequently asked questions

Is parking available at Vanila Hotel & Spa?

Yep, Vanila Hotel & Spa has a free self car park and free extended parking.

Are there any beaches close to Vanila Hotel & Spa?

The closest beach to Vanila Hotel & Spa is Madirokely Beach (7.8 km).

Is there a spa on site at Vanila Hotel & Spa?

Yep, Vanila Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Vanila Hotel & Spa have a pool?

Vanila Hotel & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Vanila Hotel & Spa?

Vanila Hotel & Spa features 2 outdoor pools, a full-service spa and 2 bars.

What makes Vanila Hotel & Spa a romantic place to stay?

A hot tub and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Vanila Hotel & Spa.

Is Vanila Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Vanila Hotel & Spa is a hit with families.

Does Vanila Hotel & Spa serve breakfast?

Yeah, free buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Vanila Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vanila Hotel & Spa?

Yep, you can grab a meal at Vanila Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Vanila Hotel & Spa?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Vanila Hotel & Spa?

No, pets are not allowed.

Is there a golf course on site at Vanila Hotel & Spa?

There is a golf course next to Vanila Hotel & Spa.

Vanila Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 52 reviews
Rating 8 - Good. 26 out of 52 reviews
Rating 6 - Okay. 3 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Amazing hospitality and beautiful hotel in great location on island
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Josian jean louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inoubliable le cadre est reposant
Stayed 7 nights in May 2025
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Quand nous sommes arrivés, il n'y avais pas ma réservation ! on nous a mis dans une chambre. Et l'en demain ils ont retrouvés ma réservation dans les spam !... pour conclure, j'ai pas eu la chambre que j'ai réservé. ils mettent des prix dans un livret et après il enlève les tarifs et nous factures sur un autre tarif... Je ne conseillerais pas cette hotel à mes amis ce qui est déjà fait !
Stayed 9 nights in Dec 2019
Verified review

6/10 Okay

BC

Disliked: Amenities, property conditions & facilities
The good: The lady at the front desk was very nice Needs improvement: Room and property were run down and a bit dirty, air conditioner was not powerful enough to actually cool the room, all four pools were green with algae, food was quite bad and there were few dining options (no room service, very limited ability to eat outside of the buffet)
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

NATHALIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour calme et typique

Séjour parfait, typique malgache !
Stayed 10 nights in Aug 2019
Verified review

2/10 Terrible

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel to stay
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Le Vanila Hôtel & spa est exactement comme présenté sur le site d’Expedia. Nous avons apprécié la qualité de l’acceuil dés notre arrivée et le personnel à notre disposition pour de très bons conseils. Les excursions proposées nous permettent de vraiment découvrir l’ile de Nosy Be et les îles paradisiaques environnantes avec un très bon rapport qualité/prix D’autre part, on se sent en sécurité la nuit dans cet hôtel en bord de plage ou le personnel de sécurité y est présent en permanence Côté restauration, on dira qu’au bout de 5 jours il faut obligatoirement passé au menu du jour Le menu à la carte étant vite parcouru.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Le ménage comme l'entretien des extérieurs est impeccable.
Stayed 7 nights in Feb 2019
Verified review

2/10 Terrible

Rinah

Disliked: Cleanliness, staff & service

Nie wieder , gehen respektlos mit den Kunden um

Ich war mit meiner Familie in diesem Hotel. Die service war unmöglich ,wegen Handtücher macht die Leiterin uns an und besteht drauf dass wir unsere Koffer aufmachen soll. War respeklos ,am Ende nichts gefunden und ohne sich zu entschuldigen. Nur wieder in diesem Hotel
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le cadre, la vue, la piscine, le service, tres belle place et personnel accueillant
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good place to relax. Room generally comfortable, but noise of shower / flushing toilet from adjacent rooms. Beautiful & well maintained gardens.
Stayed 6 nights in Nov 2018
Verified review

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, the only negative point was the food, not very good, eatable.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Friendly staff. But restaurant staff not efficient. Incredible spa massage. Happy to recommend for overall experience
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The staff was friendly and courteous. A very relaxing atmosphere.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable - nice hotel - but restaurant average

Nice hotel, very comfortable and clean. Beach is reasonable, but not excellent. Upgraded room on arrival which was lovely. Negatives : the food was great, but lacking in choice. 2 out of the 4 white wines were unavailable, as were other simple ingredients which were on the menu: i.e. vanilla ice cream! The service in the restaurant was inattentive. Everything was quite pricey in comparison to the rest of Madagascar (and indeed Nosy Be)
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Kristy

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious room - nice hotel

The rooms are the best thing about this place! Very large with huge balconies with drying racks and a large bathroom. Lovely decorations. The spa is also quite nice and the landscaping well done. Don't eat at the restaurant. Some staff in the bar are surly and the orders and bills were always wrong. They try, but for the price it is not worth it. There is a cute beach-front café less than five minutes walk down the beach (next to Sakalava Dive) that has good, inexpensive food and a big menu (though service is also slow). Hotel is good for breakfast though. The desk staff were always pleasant and helpful. There is a well-stocked gift shop and a tours desk where it is easy to book excursions for the next day or later in the week. They have two pools, but chairs in the shade are limited.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too small. That was the main problem. Room service and food was good. Service was good. Everything is very clean,
Verified review

8/10 Good

BERTRAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon rapport qualité-prix

Bonne localisation. Accueil agréable. Personnels souriants et attentifs. Bel espace bien aménagé et entretenu avec soin. Pas de WiFi disponible dans les chambres, mais seulement dans le restaurant. Piscine un peu limitée en taille. Plage à marée basse un peu trop vaseuse, et sans aménagements particuliers pour la baignade.
Verified review

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de charme tres classe

Super belle hôtel. Personnel tres tres simpatique mais cella ne sadresse pas au responsable d'accueille le monsieur tres orgueilleux et aussi avec c'est collègue . La chambre toujours impeccable et si vois êtes un jeune couples belle attention du personnel il vous deposeron sur votre lit 2 signe avec les serviettes et des fleurs . Repas tres bon mail les prix sont trop cher . Cadre idéale reposant un endroit de rêves . Attention : Si vous souhaitez donner un petit pourboires faite le discrètement et de main a la main . Car si les chefs d'équipe le remarque votre pourboires ira dans une caisse commune et adieux la bonne attention.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel met schitterende tuin.

Ik miste roomservice en een waterkoker voor koffie en thee op de kamer. Het ontbijt was ook erg sober, er waren bijvoorbeeld geen vleeswaren of kaassoorten.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ｗｉｆｉ有料が残念

現在ホテルの増築中。あいにく増築している脇の建物の部屋に泊まったが、騒音は気にならない。どちらかというと、その離れの建物はWifiが入らないことが問題。また、レセプション付近でならWifiも使用可能だが、まさかの１日２０ＭＢまでで、それ以上は有料。折角、料理も部屋もプールも庭もよいのだから、ここだけ改善してくれれば完璧なのに。
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

ハートウォームなもてなし

チェックインをした後、自家製のウエルカムドリンクをいただきました。ホテルについての丁寧な説明をしてくださり、それ以外にレセプションに何度も質問にいってもとてもすばらしい対応でした。ただ部屋には蚊がいたり、スタッフの話す声が聞こえたり、ｗｉｆｉがつながらなかったりとちょっと不便なところが残念。ほかお庭もきれいで、ゆっくり読書をしながら過ごせたので総合的にはまあまあでした。
Verified review

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme et service de qualité, excellente propreté

Très bonne impression, établissement très propre
Verified review

4/10 Poor

David Winters

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obstructed Ocean View

Perfect location, gorgeous setting. The hotel itself needs a major upgrade (i.e. decaying wood around the pool area; cheap, unattractive room decor). Looking shabby with the years. The personnel were friendly enough but we felt we were being fleeced at every encounter & transaction. So-called room-with-an-ocean-view had a ceiling overhang that obstructed half of the view. Restaurant menu was sparse, food quality mediocre and quality to price severely lacking. We were very disappointed overall with the experience. We would not go back to this hotel.
Verified review

4/10 Poor

David Winters

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morpions/La Galle

Très jolie emplacement, mais ça s'arrête là. Personnel suffisamment sympa mais service radin, souvent lent, et pas très efficace. La nourriture était OK mais pas plus et très peu de choix. Mauvaise gestion en général. On ne se sentait pas comme des client mais comme une vache à lait. Tout était organisé pour maximiser un profit au lieu de maximiser notre bien être. Et le pire, on a attrapé la galle du lit. Dégoutant. On conseille aller chercher ailleurs pour un meilleur expérience d'hôtel à Nosy Be.