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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

5.0 star property

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Property video
7 restaurants, dinner served, American cuisine
Garden
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
The current price is AU$529
includes taxes & fees
16 Apr - 17 Apr

Explore the area

View map
The Point, Lucea, Hanover
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(140 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

  • Garden view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

7.6 out of 10
Good
(31 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

7.6 out of 10
Good
(72 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

7.0 out of 10
Good
(17 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Garden View (Single use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View (Single use)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Lady Hamilton Resort & Spa All Inclusive. You'll be 37.8 km (23.5 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, Sumptuori, serves American cuisine and is open for dinner. With 4 beach bars and 5 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions in proximity to this 5-property class Lucea resort include Doctor's Cave Beach and Negril Cliffs.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Mayfield Falls & Mineral Springs - Original - 22 min drive - 19.6 km
  • Half Moon Beach - 28 min drive - 29.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 50 min drive

Restaurants

  • ‪Miss Lou's Bar - ‬4 min walk
  • ‪Sports Bar - ‬6 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Sumptuori Restaurant - ‬5 min walk
  • ‪Negril Buffet - ‬6 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars and 17 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 512 guestrooms or units
  • 2 levels
  • 13 buildings
  • 7 dining venues
  • 4 bars on the beach
  • 5 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Jamaica Resort & Spa All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.0 out of 5, Very good, 1,583 reviews
The price is AU$557
includes taxes & fees
14 Apr - 15 Apr
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Lady Hamilton Resort & Spa All Inclusive on 16 Apr 2026 start from AU$529, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest beach to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Seven Mile Beach (27.5 km).

Is there a spa on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, 4 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Grand Palladium Lady Hamilton Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Lady Hamilton Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Relax with a coldie at the 4 beach bars, 5 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 641 out of 1413 reviews
Rating 8 - Good. 355 out of 1413 reviews
Rating 6 - Okay. 200 out of 1413 reviews
Rating 4 - Poor. 99 out of 1413 reviews
Rating 2 - Terrible. 118 out of 1413 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean ,staff was excellent and friendly, breakfast was great, /bar was well selective you got alots of drinks to choose from..staff was my number one goal every things was dealt accordingly great customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

Monifah

Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

6/10 Okay

Treshann

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Nathalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Grand Palladium Lady Hamilton Resort & Spa was nothing short of exceptional. From the moment we arrived, we were welcomed with warm Jamaican hospitality that set the tone for an unforgettable vacation. The staff deserves special recognition they were genuinely kind, professional, and eager to make sure every detail of our stay was perfect. Whether at the pool, beach, restaurants, or spa, we felt valued and well cared for. Thank you!
Stayed 5 nights in Dec 2025

10/10 Excellent

Shardine

Liked: Cleanliness, amenities, property conditions & facilities
Great service, had a wonderful time
Stayed 1 night in Dec 2025

10/10 Excellent

Nadia, Brooklyn new

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My only recommendation is that they need to have the shuttle that goes to and from the rooms every 5 minutes, we had to be waiting long periods to get the lobby from our rooms. When we were checking out , we call for bell man and 15 minutes no one showed up, we had to walk all the way to the car parking lot up the hill pulling the luggage…
Stayed 3 nights in Dec 2025

8/10 Good

Bryant D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and the food was fantastic. We were a bit put off by pressure to sign up for the travel club and to pay for spa services.
Stayed 2 nights in Dec 2025

10/10 Excellent

Calisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent. One of the best resorts I've been to in Jamaica.
Stayed 3 nights in Dec 2025

8/10 Good

Twyla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so welcoming, friendly and kind!
Stayed 4 nights in Dec 2025

8/10 Good

aaron

Stayed 1 night in Dec 2025

8/10 Good

Denise, Bronx

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property and room was clean. No antenna service for the televisions in the rooms but there was tv in the sports bar. All the staff I encountered was friendly and helpful. Something I wasn’t aware of is the amount of walking from the villas to food/entertainment. There are shuttles available upon request. The solicitation by travel club concierge (timeshare) was a bit too much. The Signature side is still under repair so no guest stayed on that side but you still have access to the other amenities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shaunakay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2025

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Keeping all things in perspective and acknowledging the island just experienced Hurricane Melissa, I will say their were some things that could have been better or we could have been notified up front. I reserved a Beach Side Ocean View room on the Lady Hamilton side (No Kids), and upon arrival was told it was closed and not receiving guests, I had to stay on the Jamaica side. The front desk did their best to accommodate us, but certain requests could not be met. There were definitely a number of crying kids. Our TV never worked, the mini bar was not stocked. We had to call twice, it took a few hours. Then the next night when they came to restock it, they realized it wasn't plugged in. There were plenty of food options all things considered, but you can tell the chef was getting creative and trying to utilize what they had, so some traditional dishes weren't prepared as they typically would be. The staff were great, they were engaging. However, the upselling of vacation packages can be a bit much. People paid to relax, not be bombarded by salespeople. We did not enjoy that aspect. Also, we tried to book spa services, but there was no availability, yet they send you messages everyday to book spa time. It's a great location if you want to stay on the resort and just relax, but I don't know that I will be back again. I will say, they are working 7 days a week to rebuild and get things "back to normal" and I am sure things will be up and running again soon.
Stayed 3 nights in Nov 2025

8/10 Good

Akeem

Travelled with partner
It was a good overall experience
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best resort and the staff was even better!!
Stayed 3 nights in Nov 2025

6/10 Okay

JOHN

Stayed 3 nights in Jul 2025

4/10 Poor

Derrek

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was absolutely beautiful and the food was the best food I have ever ate at a hotel. As someone who travels regularly and traveled there for my anniversary I feel like the resort did nothing to acknowledge the day. I felt like once we declined to attend the resorts presentation they did not want to provide hospitality to me and my husband. I paid extra for the signature side and the staff were not hospitable. We also paid for dinner on the beach and it was one of the worst ones we had it was poorly lit in an extremely isolated area and not worth the money. I would come back for a vacation but not for a celebration.
Stayed 5 nights in Oct 2025

2/10 Terrible

Nadege

Stayed 4 nights in Oct 2025

10/10 Excellent

Beth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 5 nights in Aug 2025

6/10 Okay

Sonia C

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and half of the things not working. The toilet wasn’t working I had to move to another room. there were no robe or slippers as advertised. Floor appears dirty. Staff was extremely accommodating and friendly. I wold not stay there again or recommend anyone.
Stayed 5 nights in Oct 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had two rooms one was hot and smelled of mildew ..2nd was wonderful however no drinks In refrigerator and the bathroom sink was stopped
Stayed 3 nights in Oct 2025

10/10 Excellent

Joycelyn Uling

Liked: Staff & service, property conditions & facilities
Well designed, clean, attractive building and grounds. Well managed reflected in all staff very polite and helpful. Good food choice. Wide selection of entertainment opportunities. Transport staff and front Desk staff very welcoming and give constructive helpful advice. Thank you.
Stayed 7 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service
Unable to get breakfast too crowded I
Stayed 2 nights in Oct 2025