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4.2 out of 5

"Highly recommended, would stay there again, staff are extremely good. " More

By a verified traveller on Sun 23 Sep 2018

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Hotel Description

South Pacific Resort Hotel places you in the heart of Norfolk Island, connected to a shopping center and 0.9 km (0.5 mi) from Queen Victoria's Garden. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 70 individually decorated rooms feature furnished balconies, private yards, and WiFi. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and Egyptian cotton sheets. Additionally, TVs, coffee/tea makers, and in-room childcare are available.

The restaurant, Cooks Landing Restaurant, serves local and international cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the spa tub, sauna, kids' swimming pool, and pool loungers. A conference center, a meeting room, and a business center are among the business amenities offered. Added amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 9 AM. There's also limited parking, along with the convenience of a free shopping center shuttle.

Places within a 30-minute walk of this 3.5-star Norfolk Island hotel include The Old Watermill and Norfolk Island Botanic Garden.

Standard Room, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$182* Per night/room 30 Oct. - 31 Oct.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

South Pacific Resort Hotel ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for South Pacific Resort Hotel

Everyone (6) Couples (2) Family (1)
5 out of 5
Highly recommended, would stay there again, staff are extremely good.

Posted by on 23 Sep. 2018

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4 out of 5

Great position close to town.

Pros: Position and amenities
Location: Walking distance to shops and restaurants if eating out of resort.
We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.

Posted by , from Hobart on 10 Mar. 2018

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Comment from Hotel Management

29 Mar. 2018 by South Pac

Thank you for your review. We are very happy to hear that you enjoyed your stay at South Pacific. We aim to provide the best experience for our guests and the cleanest environment possible, so we hope that we achieved this for you.We hope to see you in the future and thank you for your kind words. Kind Regards South Pacific Resort Hotel

4 out of 5

The hotel was centrally placed to be able to walk

Given a cool drink when we arrived plus a colourful lay. Monday has happy hour with free drinks and nibbles given and we met up with others. Breakfasts each day was excellent and ample supplied. Beautifully appointed room overlooking a beautiful view of Norfolk Pines in the background. Ample room space with TV, lounges as well as table and chairs Plenty of room in spacious cupboard. Room cleaned daily. Separate towels given for use at pool. Pool very clean and I used it.

Posted by , from Wollongong on 16 Jan. 2018

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Comment from Hotel Management

29 Mar. 2018 by South Pac

Thank you for your review. We are very happy to hear that you enjoyed your stay at South Pacific. We aim to provide the best experience for our guests and the cleanest environment possible, so we hope that we achieved this for you. We hope to see you again in the future and thank you for your kind words. Kind Regards South Pacific Resort Hotel

5 out of 5


Hotel was central to shops restaurants ,supermarket. We enjoyed the pool area, clean well appointed, staff very friendly and helpful. I would stay at the South Pacific again and recommend it to my friends. We enjoyed the tropical setting,especially the wondering roosters and chickens, gave the hotel a farm flavour! Alicja Melbourne Aust.

Posted by on 18 Nov. 2015

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5 out of 5

Close to Burnt Pine town

Pros: Cleanliness, Friendly staff
Cons: WIFI was a bit slow and erratic
Location: Across the road from the RSL and close within walking distance to shops etc.
Defineately the cleanest hotel we have stayed at anywhere in the world!

Posted by , from Sydney on 3 Oct. 2015

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4 out of 5

Comfortable hotel close to all amenities

Pros: Walking distance to Burnt Pine township which gave plenty of different dining, drinking and shopping experiences
Cons: The restaurant was closed for refurbishment so didn't get the opportunity to try their cooking.
Location: Norfolk Island is a fantastic destination with a fascinating and compelling history. Awesome views from all around the island and plenty to do.
Friendly staff keen to help. Welcome drinks on first night gave opportunity to meet other guests. Plenty of different tour options to enjoy the fascinating history of settlement. Great views all round the island and excellent food.

Posted by , from Freemo, Australia on 6 Jul. 2015

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5 out of 5
Pros: Central to everything so gave many more options than if we'd stayed in an isolted hotel
Cons: Nothing, very restful
Location: Very central - perfect sp
Facilities: All you could want; Value: Good value; Service: Friendly, Courteous; Cleanliness: Spotless, Beautiful; Serene and clean within walking distance of great restaurants and clubs

Posted by , from Australia - NSW - Sydney on 7 Feb. 2013

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5 out of 5
Pros: The staff at the facility is very helpful and friendly
Location: Perfect
Facilities: Good; Value: Affordable; Service: Professional, Good, Courteous; Cleanliness: Immaculate; not far from the centre of town which is very good for us

Posted by , from Australia - QLD - Brisbane on 27 Jan. 2013

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1 out of 5
Pros: Leaving
Cons: Breakfast and overpowering smell of damp and mildew throughout main areas
Location: Tranquil, Close to everything
Facilities: Disrepair, Run-down, Horrible; Value: Rip-off; Service: Inferior, Rude, Sloppy; Cleanliness: Lacking; spa not working, pool unheated -- promoted facilities unusable -- no TV/movie choice

Posted by , from New Zealand - Auckland on 10 Jul. 2012

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About the South Pacific Resort Hotel

Location Taylors Road, Norfolk Island, 2899

Property Features

South Pacific Resort Hotel offers its guests an outdoor pool, a children's pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly South Pacific Resort Hotel. A roundtrip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

  • 1 floor
  • 70 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Norfolk Island (NLK) (4.1 km / 2.6 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

South Pacific Resort Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Refrigerator
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.

Cooks Landing Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Aviation Poolside Cafe - This poolside coffee shop specializes in local and international cuisine and serves lunch only. Open daily.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18.00 and AUD 25.00 for adults, AUD 8.00 and AUD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 8.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD $8 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • South Pacific Norfolk Island
  • South Pacific Resort Hotel
  • South Pacific Resort Hotel Norfolk Island
  • South Pacific Hotel Burnt Pine
  • South Pacific Resort Hotel Norfolk Island
  • Pacific Hotel Norfolk Island
  • South Pacific Resort Hotel Hotel
  • South Pacific Resort Hotel Norfolk Island
  • South Pacific Resort Hotel Hotel Norfolk Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.