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South Pacific Resort Hotel

3.5 star property

Photo gallery for South Pacific Resort Hotel

Penthouse | Balcony
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Penthouse | Balcony
Penthouse

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
Taylors Road, Burnt Pine, Norfolk Island, 2899
  • Place, Queen Victoria's Garden
    ‪10 min walk‬
  • Place, Bounty Folk Museum
    ‪15 min walk‬
  • Place, The Old Watermill
    ‪3 min drive‬
  • Airport, Norfolk Island (NLK)
    ‪3 min drive‬

Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area

Standard Room, Garden Area

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Eveleen Suites

Eveleen Suites

Eveleen Suites

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Penthouse

Penthouse

Penthouse

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Norfolk Island

A family-friendly stay in the heart of Norfolk Island awaits you at South Pacific Resort Hotel. Within a 20-minute stroll, you'll find Queen Victoria's Garden and Bounty Folk Museum. Highlights at this hotel include a nearby private beach, a restaurant and an outdoor swimming pool. .The restaurant, Cooks Landing Restaurant, serves local and international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub, kids' swimming pool and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Added amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7 AM and 9 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 3.5-property class Norfolk Island hotel include The Old Watermill and Norfolk Island Botanic Garden.

What's nearby

  • Queen Victoria's Garden - 10 min walk - 0.9 km
  • Bounty Folk Museum - 15 min walk - 1.3 km
  • The Old Watermill - 3 min drive - 2.3 km
  • Kingston and Arthur's Vale Historic Area - 3 min drive - 3.0 km
  • Emily Bay Beach - 6 min drive - 4.1 km

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Bowlo Bistro - ‬8 min walk
  • ‪The Olive - ‬4 min walk
  • ‪Salty - ‬7 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪La Perouse Restaurant - ‬13 min walk

About this property

South Pacific Resort Hotel

A private beach is featured. South Pacific Resort Hotel offers its guests a kids' pool, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the family-friendly South Pacific Resort Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

  • 1 floor
  • 70 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
South Pacific Resort Hotel offers 70 accommodations with washers/dryers and complimentary slippers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per stay)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Area shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: AUD 18 to 25 for adults and AUD 8 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aviation Poolside Cafe
  • Cooks Landing Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at South Pacific Resort Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 66.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 18.00 to 25.00 for adults and AUD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: AUD 10 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 66.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

South Pacific Norfolk Island
South Pacific Resort Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island
Pacific Hotel Norfolk Island
South Pacific Resort Hotel Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Resort Hotel Hotel Norfolk Island

Frequently asked questions

What is the cancellation policy at South Pacific Resort Hotel?

South Pacific Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at South Pacific Resort Hotel?

Yep, South Pacific Resort Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to South Pacific Resort Hotel?

The closest beach to South Pacific Resort Hotel is Emily Bay Beach (2.7 km).

Does South Pacific Resort Hotel have a pool?

South Pacific Resort Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes South Pacific Resort Hotel a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at South Pacific Resort Hotel.

Is South Pacific Resort Hotel family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that South Pacific Resort Hotel is a hit with families.

Does South Pacific Resort Hotel serve breakfast?

You bet, continental brekkie is served daily between 7 AM and 9 AM.

Is there a free airport shuttle available at South Pacific Resort Hotel?

No, South Pacific Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at South Pacific Resort Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at South Pacific Resort Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at South Pacific Resort Hotel?

No, pets and service animals are not allowed.

South Pacific Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 59 reviews
Rating 8 - Good. 28 out of 59 reviews
Rating 6 - Okay. 6 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Deb

Liked: Cleanliness, staff & service
People were really nice and friendly
Stayed 10 nights in May 2024
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at South Pacific resort. Room was really large and the beds were comfortable. Plus everything was really clean and tidy. The resort has a range of facilities like the pool, restaurant, games room and meeting rooms. They also have cars that you can hire directly from the resort. We really enjoyed our stay. Thank you
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Friendly and convenient

The place is not luxury but the staff were friendly and it didn’t break the bank. Like everywhere there is no free internet. Can walk from hotel to shops so that was a plus.
Stayed 2 nights in May 2022
Verified

8/10 Good

how tat

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024
Verified

6/10 Okay

Peter

Not much food choice and food and drink expensive. Main gripe is claim that 2 GB of Wi Fi provided. All gone after 1 day and they claim used it all and have to pay for more. Rubbish when only used to download paper and mail and average data use over 3 month period is consistently 1.2 GB.
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

Sue

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff however I wouldn't recommend due to my experience
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Debra Ann

Liked: Staff & service, property conditions & facilities
We were disappointed that the pool was not available for use and the restaurant was not open. The fridge in our room was very small….not big enough for snacks and drinks. Cost of room was reasonable and cleanliness excellent.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Bernard

Liked: Property conditions & facilities

Good Hotel, clean and tidy

this is a good resort, however no air conditioning,heater or fan in the room made it a bit uncomfortable during my stay. The room was fine but beware of very small internet availability and cost. Had to buy a new simm card for phone as Norfolk has no roaming facility on any carrier.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Room was a little stuffy. Hot water was sometimes difficult to get working. I was disappointed the weekly meet and greet advertised was not on because it was a quiet period. But thanks for the drinks voucher!
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

David

Disliked: Staff & service
Kids next to me were always screaming , hard to have a relaxing time . Plus the fact they kicked off the railing on the veranda and the sliding door As well the parent. Thought it was funny The unit was 57
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

Leonard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dated and black mould in the bathroom. The screen door was filthy dirty all furniture beds etc very dated and very uncomfortable. The ceiling fan was covered in dust and rusty, the iron and ironing board was useless. Staff are not very friendly I was only greeted hello once my whole stay, restaurant was not open for dinner whole stay we were not notified prior arrival. When I asked staff about Dinner at the restaurant she said no it is closed and no sorry explantion.The BBQ was a disgrace no way you could of cooked on it. All cereal at the breakfast was stale very limited choices, canned fruit 1 variety and 1 variety of yoghurt, and toast. Coffee was horrible could not drink it. We ended up going else where for breakfast a number of times. Never saw any staff doing too much at all no cleaning in common areas no maintenance work being done when there is alot of that needed, do not stay here ever.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent, and very friendly. Overall the property was very clean and simple. We had a garden view, which was ok, but there are open areas which would be better. The breakfast was cereal, toast and coffee, but full breakfast was available. The location is close to town and there are many tours to get from the property.
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Travelgirl6

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and staff, thoroughly enjoyed my time there, however, food provision in the evening seemed a bit hit and miss. However there were plenty of places to eat
Stayed 5 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel had a good feel to it. Spa was not warm at all. Wifi is not included in room rates and is quite expensive to purchase. Rooms (superior) furnishings needed some attention - tiles lifting in the bathroom, mould in the showers and a hole in the window frame leading to the balcony. I think this hotel needs some attention to be charging and claiming what they do.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would stay there again, staff are extremely good.
Stayed 14 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stayed at the resort in the winter, but we enjoyed our stay. The room was large as we picked that type. We also had a good view over the valley. The bed was good and the staff was friendly and gave us suggestions as to what to see. The bathroom was small and you had to push a button to get hot water. But the water warmed very quickly. There are tours that can be set up by the hotel. But a car is better as there are many locations to visit. You can rent a car from the resort. The breakfast was continental, but for an added fee, full breakfast can be ordered. We enjoyed our visit to Norfolk Island.
Stayed 4 nights in May 2018
Verified

8/10 Good

Slaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position close to town.

We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort close to town

South Pacific Resort is a pleasant place to spend on your Norfolk Island holiday. The gardens are perfectly manicured and the rooms are clean. The staff are very friendly and helpful. The included continental breakfast is a bonus. The pool is quite big and has a spacious clean deck surrounding it.The resort is only a couple of minutes walk to town and to Restaurants. I would highly recommend staying at this resort.
Stayed 5 nights in Jan 2018
Verified

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was centrally placed to be able to walk

Given a cool drink when we arrived plus a colourful lay. Monday has happy hour with free drinks and nibbles given and we met up with others. Breakfasts each day was excellent and ample supplied. Beautifully appointed room overlooking a beautiful view of Norfolk Pines in the background. Ample room space with TV, lounges as well as table and chairs Plenty of room in spacious cupboard. Room cleaned daily. Separate towels given for use at pool. Pool very clean and I used it.
Stayed 6 nights in Jan 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPR

SPR very comfortable, great location, nice pool, good food and outstanding staff. Cici, Leia, Charlene and Wendy were professional, attentive, efficient, personable, and very helpful. Made for a most enjoyable stay. Would go again. Idyllic Island.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great location

Pool was very dirty. We had to ask for it to be cleaned, then was ok. Staff very friendly. Overall very spacious. Convienent to everything.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and friendly staff. Good location.

Great location close to shops and restaurants. Great pool and hot tub. Love the restaurant decor with a huge Bounty replica. Staff were always helpful and friendly. Kids loved the billiards and ping pong tables. Beds were comfortable with big rooms. Lovely grounds and view.
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was very close to the main shopping area.

All the local people, veryfriendly and easy to talk talk, helpful. Restaurants very good. The Tours were all very informative. Also hired a car to get around pretty east
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in not good as no records of booking still not resolved on check out everything else was good great location could walk to most places
Verified

6/10 Okay

Ron

Liked: Cleanliness, staff & service

Biggest Hotel in town.

The hotel facilities were 60/40 with the 60% being outdated,the pool area was modern as was the front reception but you don't sleep in these areas.