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5.0 out of 5

"Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Delightful; Easy walk to Burnt Pine, Well cared for garden, lovely outlook fro ... " More

By Ron, from Australia - NSW - Regional NSW on Tue 21 May 2013

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Hotel Description

At Poinciana Cottages you'll be within a 20-minute walk of Norfolk Island Botanic Garden and 1.7 km (1.1 mi) from St Barnabas Chapel. Highlights at this property include free self parking, a free airport shuttle, and in-room kitchens.

You can enjoy TVs with satellite channels, and all 5 individually furnished accommodations feature washers/dryers, furnished balconies or patios, and iPod docks. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillow menus. WiFi, DVD players, and coffee/tea makers are also available.

This smoke-free property offers concierge services, a garden, and barbecue grills. Added amenities include WiFi in public areas and laundry facilities.

With a stay at this 3.5-star Norfolk Island property, you'll be 2.2 km (1.4 mi) from Queen Victoria's Garden and 2.7 km (1.7 mi) from Headstone Reserve.

Superior Cottage, 1 Bedroom, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, Non Smoking, Kitchen (Superior Cottage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Poinciana Cottages ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Poinciana Cottages

Everyone (1) Couples (3)
5 out of 5

Posted by on 16 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Jackie

Thank you for choosing Poinciana Cottages it was a pleasure to meet you

5 out of 5
Pros: Central location, clean, well appointed & quiet..
Cons: There wasn't anything.
Location: Perfect
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Delightful; Easy walk to Burnt Pine, Well cared for garden, lovely outlook from balcony.

Posted by , from Australia - NSW - Regional NSW on 21 May 2013

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Comment from Hotel Management

21 May 2013 by

Thank you Ron and Jill. We were delighted to host you at Poinciana Cottages and hope to see you again in the near future.

5 out of 5
Pros: Wonderfull Hosts
Cons: Not able to stay longer
Location: Perfect
Facilities: Above average; Value: Economical; Service: Go the extra mile; Cleanliness: Immaculate; Would strongly recommend to anyone

Posted by , from Australia - NT - Regional NT on 13 Feb. 2013

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Comment from Hotel Management

13 Feb. 2013 by

Thankyou for your comments, we enjoyed your company and hope you're well.

5 out of 5
Pros: Car included, close to airport, shopping and attractions
Cons: None
Location: very convenient
Facilities: everything needed; Value: all inclusive; Cleanliness: perfect;

Posted by , from Australia - NSW - Sydney on 14 Oct. 2012

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Comment from Hotel Management

14 Oct. 2012 by

Thank You and it was a pleasure having you to stay with us.

Property Features

As a guest of Poinciana Cottages, you'll find barbecue grills, a garden, and a picnic area. Public spaces have WiFi for a fee. A roundtrip airport shuttle is free (available 24 hours). Poinciana Cottages also features concierge services and laundry facilities. Free self parking is available. This 3.5-star Norfolk Island cottage is smoke free.

  • 1 floor
  • 5 guestrooms or units
  • 5 buildings
  • Towels for the beach
  • Self-service laundry
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Poinciana Cottages offers 5 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. A pillow menu is available. Accommodations at this 3.5-star cottage have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Norfolk Island cottage provides wireless Internet access for a surcharge. Televisions come with satellite channels and DVD players. Additionally, rooms include washers/dryers and coffee/tea makers.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • IPod dock
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 1 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poinciana Cottages House Norfolk Island
  • Poinciana Cottages House
  • Poinciana Cottages Norfolk Island
  • Poinciana Cottages
  • Poinciana Cottages Cottage
  • Poinciana Cottages Norfolk Island
  • Poinciana Cottages Cottage Norfolk Island

You should know

  • Poinciana Cottages offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.