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4.7 out of 5

"Have stayed at Hideaway before, nice and private. Not upmarket but very clean and tidy. Good value for the price. Desperately needs a new stove, it's ... " More

By a verified traveller on Sat 09 Jan 2021

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Hotel Description

At Hideaway Retreat you'll be 4.2 km (2.6 mi) from Kingston and Arthur's Vale Historic Area and 4.7 km (2.9 mi) from Anson Bay. Highlights at this property include free self parking and in-room kitchens.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a sitting area, WiFi, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop.

Enjoy the outdoor tennis court and seasonal outdoor swimming pool. Other amenities include WiFi in public areas and laundry facilities.

With a stay at this 3-star Norfolk Island property, you'll be 5 km (3.1 mi) from Emily Bay Beach.

Chalet, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hideaway Retreat ratings based on 17 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hideaway Retreat

Everyone (5) Couples (9) Family (3)
4 out of 5
Have stayed at Hideaway before, nice and private. Not upmarket but very clean and tidy. Good value for the price. Desperately needs a new stove, it's about as old as me. Loved the grounds and the chookies and birdlife.

Posted by on 9 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Karen

I'm so glad you enjoyed your stay. Will look at updating the stoves. Hope we see you back again sometime. Many thanks Karen

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

11 May 2019 by Karen

Very glad you enjoyed your stay at Hideaway Retreat. Thank you for taking the time to place a review. Karen

5 out of 5

Looking to relocate

Beautiful landscape and friendly local people. Tours by both island companies excellent. Hideaway Retreat very good . Kerryn the duty manager warm and accommodating. Our unit was comfortable, clean and inviting.

Posted by , from Sydney Australia on 1 Sep. 2018

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Comment from Hotel Management

1 Sep. 2018 by Kerryn

Thank you for your review Trudy. Was lovely to meet you and Lynda and I'm glad you enjoyed your time with us. All the best for the move. Kerryn

5 out of 5

Glorious gardens and great views

Lucious green gardens abundant supply of fresh fruit stunning views comfortable villas a magnificent manager whom only to happy to answer and enquiries would definitely recommend it to others very relaxing handy to town

Posted by , from Sunshine Coast Qld Australia on 19 May 2018

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Comment from Hotel Management

19 May 2018 by Kerryn

Thanks so much for the review. Was lovely to meet you both and I'm so glad you enjoyed our peaceful little spot we have here along with all the fresh fruit. All the best. Kerryn

5 out of 5

Self-Contained Apartments in Secluded Location

Location: Close to town (Burnt Pine) and cafes, restaurants, grocery stores etc. Many tours available - leaving from town only minutes away.
Spacious apartments located in spacious grounds but close to Burnt Pine and the National Park. Grounds include an orchard with rain forest margins and Norfolk Is pines. Apartments are well equipped and include loan of a Norfolk Island mobile phone and a wi-fi hotspot.

Posted by , from Australia on 12 Feb. 2018

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Comment from Hotel Management

15 Feb. 2018 by Kerryn

Thank you very much for your review. I'm glad you enjoyed your stay with us and the many different options the island has to offer. Hope to see you again one day.

4 out of 5

A wonderful retreat

Fully self contained apartment tucked away surrounded by beautiful trees and gardens and birdlife. Although it feels you are hidden away you are actually only a two minute drive from the main street of town. The staff are friendly and the rooms comfortable. You can even pick fruit straight off the trees for your snacks!

Posted by on 1 Jun. 2016

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5 out of 5
Pros: Very peaceful, great views, close to town
Cons: DVD didnt work, no fan
Facilities: Good; Service: Good, Friendly; Cleanliness: Spotless; lovely setting, no other buildings nearby

Posted by , from New Zealand - Christchurch on 11 Feb. 2013

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5 out of 5
Pros: Amazing value - included car hire (minus insurance) plus mobile phone rental
Cons: Nothing really.
Location: Tranquil, Great, Close to everything
Value: Fantastic, Included Car hire +mob ph; Highly recommended

Posted by , from Australia - SA - Regional SA on 28 Jan. 2013

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5 out of 5
Pros: Quiet, non-resort style, great for our family.
Location: Tranquil
Facilities: Nice ; Value: Bargain; Service: Professional, Friendly; Cleanliness: Pleasant, Lovely;

Posted by , from Australia - QLD - Regional QLD on 24 Jan. 2013

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5 out of 5
Pros: Good facilities at a great price
Cons: Walking up the driveway - a bit steep for walkers
Location: Just right, Good views
Facilities: Above average; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Spotless; Lush gardens, high location with good views.

Posted by , from Australia - QLD - Brisbane on 24 Jan. 2013

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Property Features

Hideaway Retreat offers its guests an outdoor tennis court and a seasonal outdoor pool. Public spaces have WiFi for a fee. A library, barbecue grills, and a picnic area are also featured at Hideaway Retreat. Self parking is free. This 3-star Norfolk Island apartment is smoke free.

  • 9 guestrooms or units
  • Towels for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Norfolk Island (NLK) (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Hideaway Retreat offers 9 accommodations with DVD players and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Telephone
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that car hire is recommended due to the topography on Norfolk Island and the lack of public transport and taxi services. Hideaway Retreat can arrange this on request.

Guests will be greeted at the Norfolk Island Airport by a Hideaway Retreat Representative. Guests must provide their flight details to the property in advance of arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Contactless check-in and contactless check-out are available.

  • No lifts
  • Noise-free rooms not guaranteed
  • Car required
  • Host will greet you
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5.00 per hour (rates may vary)
  • Rollaway bed fee: AUD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hideaway Retreat Apartment Norfolk Island
  • Hideaway Retreat Apartment
  • Hideaway Retreat Norfolk Island
  • Hideaway Retreat Apartment
  • Hideaway Retreat Norfolk Island
  • Hideaway Retreat Apartment Norfolk Island

You should know

  • The seasonal pool will open in October and close in May.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.