Skip to main content
Beginning of main content
5.0 out of 5

"I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with ... " More

By a verified traveller on Tue 28 Nov 2017

Enter dates to see availability

Hotel Description

At Castaway Norfolk Island you'll be within a 20-minute stroll of Queen Victoria's Garden and The Old Watermill. Highlights at this hotel include a restaurant, free self parking, and a free airport shuttle.

You can enjoy balconies or patios, WiFi, and LCD TVs, featured in all 20 rooms. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, coffee/tea makers, and free local calls are also available.

The restaurant, Castaway Restaurant & Bar, serves local and international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find a gym and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9 AM.

Places within a 30-minute walk of this 3-star Norfolk Island hotel include Norfolk Island Botanic Garden and Cascade Reserve.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Banyan View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Castaway Norfolk Island ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Castaway Norfolk Island

Everyone (1)
5 out of 5

Enjoyed my stay

Pros: Close to the airport, friendly staff, clean room, quiet location, rooster crowing in front of the room in the morning (I thought it was cute)
Cons: I was told that all fruits and vegetables are grown on the island. I was expecting to see fresh fruits on the breakfast table.
Location: Lovely, enjoyed it thoroughly
I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.

Posted by , from Fiji on 28 Nov. 2017

Was this review helpful to you?

About the Castaway Norfolk Island

Location Burnt Pine, Norfolk Island, 2899

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and a terrace are also featured at the business-friendly Castaway Norfolk Island. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Castaway Norfolk Island was completed in January 2018. Smoking is allowed in designated areas at this 3-star Norfolk Island hotel.

  • 1 floor
  • 20 guestrooms or units
  • 3 buildings
  • Built in 1968
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Castaway Norfolk Island offers 20 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Norfolk Island hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.

Castaway Restaurant & Bar - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 8 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 16.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 5.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5.00 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaway Norfolk Island Hotel
  • Castaway Norfolk Island
  • Castaway Norfolk Island Hotel
  • Castaway Norfolk Island Norfolk Island
  • Castaway Norfolk Island Hotel Norfolk Island

You should know

  • Castaway Norfolk Island offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
url importing http://www.wotif.com/Norfolk-Island-Hotels-Castaway-Norfolk-Island.h12714386-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Norfolk-Island-Hotels-Castaway-Norfolk-Island.h12714386-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Norfolk-Island-Hotels-Castaway-Norfolk-Island.h12714386-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.