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Aparthotel

The Vale Niseko

4.0 star property
Slopeside fun with full-service spa and restaurant

Photo gallery for The Vale Niseko

3 Bedroom Yotei Panorama Penthouse Suite | Terrace/patio
3 bedrooms, hypo-allergenic bedding, in-room safe, desk
3 Bedroom Yotei Panorama Penthouse Suite | Living area
Fridge, microwave, coffee/tea maker, toaster
3 Bedroom Yotei Panorama Penthouse Suite | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Outdoor space
  • Laundry
The current price is AU$480
30 Sept - 1 Oct

Explore the area

View map
166-9 Yamada, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Place, Niseko Hanazono Resort
  • Place, Niseko Annupuri International Ski Area

Room options

View all photos for 3 Bedroom Yotei Suite (Dual Key)

3 Bedroom Yotei Suite (Dual Key)

3 Bedroom Yotei Suite (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 152 sq m
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 2 Bedroom Suite with Onsen + Tatami Room

2 Bedroom Suite with Onsen + Tatami Room

2 Bedroom Suite with Onsen + Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Kitchen
  • 110 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Tatami Room

1 Bedroom Suite with Tatami Room

1 Bedroom Suite with Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 83 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (D)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Studio (D)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Hotel Room (Lower Ground)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Hotel Room (Lower Ground)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Superior Studio (A)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Studio (A)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Suite with Tatami Room

Fridge, microwave, coffee/tea maker, toaster

2 Bedroom Suite with Tatami Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for Superior Hotel Room

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Hotel Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Superior Studio

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Studio

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (C)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Studio (C)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Suite with Bunk Room (Dual Key)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

2 Bedroom Suite with Bunk Room (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 121 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 3 Bedroom Suite with Onsen (Dual Key)

Resort view

3 Bedroom Suite with Onsen (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Kitchen
  • 114 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

View all photos for Superior Studio (B)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Superior Studio (B)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite (A)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

2 Bedroom Yotei Suite (A)

Highlights

Soundproofed
Heating
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Yotei Suite

Flat-screen TV, DVD player

2 Bedroom Yotei Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Onsen

Resort view

2 Bedroom Suite with Onsen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 114 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room (Dual Key)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

2 Bedroom Suite with Tatami Room (Dual Key)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 121 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Twin Beds OR 2 King Beds

View all photos for 1 Bedroom Suite with Bunk Room

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

1 Bedroom Suite with Bunk Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 83 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for 1 Bedroom Suite with Murphy's bed

1 Bedroom Suite with Murphy's bed | Private kitchen

1 Bedroom Suite with Murphy's bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Connecting rooms available
Kitchen
Fridge
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed or 2 Twin Beds and 1 Queen Murphy Bed

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Interior detail

3 Bedroom Yotei Panorama Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private rooftop hot tub
Heating
Connecting rooms available
Kitchen
  • 2444 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

About the area

Kutchan

The Vale Niseko places you steps from Niseko Mountain Resort Grand Hirafu and within a 15-minute stroll of Niseko-Shakotan-Otarukaigan Quasi-National Park. Highlights at this ski aparthotel include a full-service spa, a restaurant and free self-parking. .Each apartment is soundproofed and features a flat-screen TV with a DVD player, along with free WiFi, a coffee/tea maker and in-room massages. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries. A fan, a safe and a hairdryer are also available. Housekeeping is available once per stay. .A day of pampering at Reju Spa can include Thai massages and aromatherapy. With ski-in ski-out access, there's more time for snowmobiling, and you'll find skiing lessons and ski rentals on site. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Kutchan aparthotel, you'll be 27.6 km (17.1 mi) from Rusutsu Resort.
View more Aparthotels in KutchanOpens in a new window

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 km
  • Niseko Takahashi Dairy Farm - 8 min drive - 6.5 km
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 7.8 km
  • Niseko Annupuri Gondola - 14 min drive - 11.8 km
  • Niseko Distillery - 15 min drive - 12.4 km

Getting around

  • Kutchan Station - 12 min drive

Restaurants

  • ‪Green Farm Café - ‬1 min walk
  • ‪Ichi Sushi & Sake Bar - ‬2 min walk
  • ‪Niseko Food Truck Village - ‬2 min walk
  • ‪Niseko Cheese Tarte - ‬2 min walk
  • ‪Izakaya 和-R - ‬2 min walk

About this property

The Vale Niseko

Slopeside fun with full-service spa and restaurant
Have fun with on-site winter activities, including snow tubing, sledging and snowmobiling. The Vale Niseko helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals.

There's a restaurant on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kutchan aparthotel.

  • 91 guestrooms or units
  • 6 levels
  • Built in 2008
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Dining venue
The Vale Niseko offers 91 accommodations with DVD players and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Kutchan aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Reju Spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to 9:00 PM. There are hot springs open between 6:30 AM and 4:00 PM.

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  • Free WiFi
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in.
The listed optional cot/infant bed fee applies every 4 nights.
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities will be closed during June, October, November and May:
  • Hot springs
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 11400.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2600 per person
  • Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: JPY 34500 (one-way)
  • Futon bed fee: JPY 11400 per night
  • Crib (infant bed) fee: JPY 11400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 30 November and close on 13 April.
  • Hot springs access available from 6:30 AM to 4:00 PM.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Vale Niseko Hotel Kutchan
Vale Niseko Hotel
Vale Niseko Kutchan
Vale Niseko
Vale Niseko Aparthotel Kutchan
Vale Niseko Apartment Kutchan
Vale Niseko Apartment
The Vale Niseko Kutchan
The Vale Niseko Aparthotel
The Vale Niseko Aparthotel Kutchan

Frequently asked questions

Is parking available at The Vale Niseko?

Yep, The Vale Niseko has a free self car park. Onsite parking is limited (max 2 spaces per unit).

How much does it cost to stay at The Vale Niseko?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The Vale Niseko on 30 Sept 2025 start from AU$468.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Vale Niseko?

Yep, Reju Spa is available for guests. You'll enjoy services like Thai massages.

Does The Vale Niseko have a pool?

The Vale Niseko has a seasonal outdoor pool. The pool is open from November 30 to April 13.

What makes The Vale Niseko a romantic place to stay?

A bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at The Vale Niseko.

Is The Vale Niseko family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a free local area shuttle, it's no surprise that The Vale Niseko is a hit with families.

Does The Vale Niseko serve breakfast?

Yep, full breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Vale Niseko?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Vale Niseko?

Yep, you can grab a meal at The Vale Niseko's onsite restaurant.

What time are check-in & check-out at The Vale Niseko?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at The Vale Niseko?

No, pets are not allowed.

The Vale Niseko Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 10 out of 71 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Liam James Whitley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great onsen and ski-in/ski-out access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kipling

Travelled with group
Liked: Cleanliness, room comfort

Luxury at a reasonable price

The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
Stayed 2 nights in Mar 2025

6/10 Okay

Ozge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is very nice—clean, spacious rooms with all the amenities you’d expect, including kimonos for the onsen. There’s a good restaurant, a ski rental shop, and the location is ideal as a true ski-in, ski-out hotel. However, I’m giving a low score due to the poor arrival experience. Before our trip, the guest experience team offered to help arrange rentals, transfers, and lift passes. After booking the airport transfer through them, they mentioned a complimentary shuttle from the drop-off point (5 minutes from the hotel). At the airport, we were early enough to catch an earlier transfer, but despite the bus being half empty, we were denied boarding. By the time another staff member offered to help, the bus had already left. Once we got to Hirafu, there was no hotel shuttle waiting for us as promised. We immediately emailed the guest experience employee who had arranged everything but never received a response. Without a Japanese SIM card and no WhatsApp contact, we were stuck outside in the snow with our luggage getting soaked until another hotel from the same group called on our behalf. Eventually, the shuttle arrived. On departure, the airport transfer also ran late, and we nearly missed our flight. We later found out there were more convenient transfer options, but the hotel likely promoted their affiliated company instead. Overall, the hotel is good, but service felt more like a push for their group’s packages rather than what was best for us.

8/10 Good

Wiki

Travelled with family and small children
Liked: Cleanliness
View from the room and the distance to skii lift is fantastic. Hot water in bathroom hot for a while, cold for a while, very unpredictable and made showering not pleasant at all, and this happens in all the shower room in the unit I stayed in. Many bugs in the room, most of it dead, looks like house keeping didn't see underneath the sofa chairs. I stayed for 10 days, they only cleaned the room every 2 days, 1st and 3rd day they replenish the amenities for the facial lotion that comes in a small bag, after that, seems like they don't keep up the standard to replenish anymore. Concierge doesn't seems professional enough to know their maps well, each time I ask for nearby food, no particular brand, maybe just ask nearest ramen store, they have to take 20-30mins to see the map to give an answer.. dryer in unit is a very old model and old brand, you can smell the burnt smell on your hair after using it, for a 5 star hotel, I would really expected more on the standard. Feeling from this hotel.. everything is a no, there's no leeway, should be more accommodating and more open to customers to provide a better service and happy customers so that they will come back again in future.
Stayed 9 nights in Dec 2024

8/10 Good

Siu Kuen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern comfort with convenience. Great location and easily accessible to many shops and restaurants.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located. Rooms are generous and suite had a small though useable kitchenette. Staff were most helpful. My partner had a ski accident and staff were exceptional in accommodating her requests for transport to hospital, crutches etc. we are most grateful. Thoroughly recommend this hotel.

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
The worst hotel experience, rude and
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vale is a well run clean , and located in a convenient location. Staffs are always willing to help.
Stayed 3 nights in Feb 2020

6/10 Okay

Ysl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ski in ski out
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant let the property down , the staff were not as professional as they should have been and neither was the chef
Stayed 7 nights in Jan 2020

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

ping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay while in Hirafu

It was amazing for my daughter and me. Everything fell into place. Keep up the good work!
Stayed 6 nights in Mar 2019

10/10 Excellent

Jen, HK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was opened in 2009 but it looks younger because it is in excellent condition and is very clean. With good amenties eg microwave and kettle. I also like it because it is right next to one of the lift and ski school, you wouldnt want to walk back to hotel after skiing for one whole day! Overall good value for money!
Stayed 3 nights in Mar 2019

8/10 Good

HIU KONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Vale Niseko was wonderful. The staff was friendly, attentive and went above and beyond to make our vacation as smooth and easy as possible. They even recommended places for us to watch the Superbowl! Only negatives are that our room smelled of mildew when we checked in (they thoroughly cleaned it the next day when we asked) and the "heated pool" was not warm enough to comfortably swim in. Otherwise a lovely hotel with a lovely staff.
Stayed 5 nights in Feb 2019

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Apartment

Fantastic hotel that is so convenient to the ski slopes in Niseko. We were a group of 4 adults and 2 children and the apartment suited us perfectly. It is a truly ski in - ski out hotel. The apartment is extremely well appointed and the included lockers in the basement are perfect for storing ski gear.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2018