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Park Hyatt Niseko Hanazono

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Photo gallery for Park Hyatt Niseko Hanazono

Lobby
Property preview
Indoor pool, open 6:00 AM to 9:00 PM, pool loungers
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Aza Iwaobetsu Kutchan co, Kutchan, Hokkaido, 044-0082
  • Place, Niseko Hanazono Resort
    ‪1 min walk‬
  • Place, Niseko Mountain Resort Grand Hirafu
    ‪14 min drive‬
  • Place, Niseko Annupuri International Ski Area
    ‪28 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Residence, 1 King bed, Private Onsen)

Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom (Residence, 1 King bed, Private Onsen)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence, 1 King, 2 Twin, Prvt Onsen)

Espresso maker, electric kettle

Apartment, 2 Bedrooms (Residence, 1 King, 2 Twin, Prvt Onsen)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Private Onsen)

Deluxe Suite, 1 King Bed (Private Onsen) | Living area

Deluxe Suite, 1 King Bed (Private Onsen)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed (Residence)

Standard Studio, 1 King Bed (Residence)

Standard Studio, 1 King Bed (Residence)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Onsen, Residence)

Studio, 1 King Bed (Onsen, Residence)

Studio, 1 King Bed (Onsen, Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 81 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Kutchan

A luxury stay in Kutchan awaits you at Park Hyatt Niseko Hanazono. You'll be 0.2 km (0.1 mi) from Niseko Hanazono Resort and 4.8 km (3 mi) from Kutchancho Asahigaoka Ski Area. Highlights at this ski hotel include 7 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The restaurant, Robata, serves Japanese cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for snowboarding and snowmobiling and you'll find skiing lessons on site. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute drive of this 5-property class Kutchan hotel include Annupuri and Fukidashi Park.

What's nearby

  • Niseko Hanazono Resort - 1 min walk - 0.1 km
  • Kutchancho Asahigaoka Ski Area - 7 min drive - 5.8 km
  • Niseko Mountain Resort Grand Hirafu - 14 min drive - 9.1 km
  • Niseko Annupuri International Ski Area - 28 min drive - 26.2 km
  • Niseko Annupuri Gondola - 28 min drive - 26.2 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 118 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪China Kitchen - ‬6 min walk
  • ‪Toshiro's bar - ‬14 min drive
  • ‪Molière Montagne - ‬6 min walk
  • ‪JoJo's Cafe & Bar - ‬13 min drive

About this property

Park Hyatt Niseko Hanazono

Luxurious ski hotel with ski-in/ski-out access
Have fun with on-site winter activities, including snowboarding, sledging and snowshoeing, and in warmer months enjoy mountain biking and hiking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Park Hyatt Niseko Hanazono helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 7 restaurants on site, along with a nearby snack bar/deli. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's club, a 24-hour health club and a sauna. Parking is available for a fee.

This 5-star Kutchan hotel is smoke free.

  • 210 guestrooms or units
  • 7 dining venues
  • Built in 2019
  • Deli
  • Kid's club
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Park Hyatt Niseko Hanazono offers 210 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Kutchan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 indoor/outdoor hot springs open between 9:00 AM and 9:00 PM. The temperature in the hot springs is set to 102°F.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Valet parking on site (JPY 5,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 2,400 for children
  • 7 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Kitchen
  • Mountain Lounge
  • Olivio
  • Robata
  • Teppan

Things to do

  • 18-hole adjacent golf course
  • 2 indoor/outdoor hot springs
  • 24-hour health club
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Steam room

Family friendly

  • Children's club
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 39 ºC
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 10000 per pet, per night
  • Weight limit: 15 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 2400 for children
  • Self-parking fee: JPY 2500 per night
  • Valet parking fee: JPY 5000 per night
  • Pet fee: JPY 10000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Hyatt Niseko Hanazono Hotel
Park Hyatt Niseko Hanazono Kutchan
Park Hyatt Niseko Hanazono Hotel Kutchan

Frequently asked questions

What is the cancellation policy at Park Hyatt Niseko Hanazono?

Park Hyatt Niseko Hanazono offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Park Hyatt Niseko Hanazono?

Yep, Park Hyatt Niseko Hanazono has a self car park for JPY 2500 per night. A self car park is also available, for a fee.

Is there a spa on site at Park Hyatt Niseko Hanazono?

Yep, there is an onsite spa at Park Hyatt Niseko Hanazono. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Park Hyatt Niseko Hanazono have a pool?

Park Hyatt Niseko Hanazono has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Park Hyatt Niseko Hanazono?

Park Hyatt Niseko Hanazono features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Park Hyatt Niseko Hanazono a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Park Hyatt Niseko Hanazono.

Is Park Hyatt Niseko Hanazono family-friendly?

You bet! With amenities such as a children's club and a deli, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Park Hyatt Niseko Hanazono is a hit with families.

Does Park Hyatt Niseko Hanazono serve breakfast?

You bet, cooked-to-order brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Niseko Hanazono?

No, Park Hyatt Niseko Hanazono does not offer an airport shuttle service.

Is there a bar or restaurant at Park Hyatt Niseko Hanazono?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Niseko Hanazono?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Park Hyatt Niseko Hanazono?

There is a golf course next to Park Hyatt Niseko Hanazono.

Reviews

Park Hyatt Niseko Hanazono Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 175 reviews
Rating 8 - Good. 24 out of 175 reviews
Rating 6 - Okay. 3 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

8/10 Good

Ryo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zhang

Stayed 4 nights in Jul 2025

10/10 Excellent

Yun-No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

SHIHWEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice getaway resort for travelers who likes natural scenery. Great rooms and facilities all brand new.
Stayed 1 night in Jul 2025

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for retreat

Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season). Good varieties buffet choices. Receptionists and butlers are welcoming and helpful. We loved the valet skiing services. The staff are so accommodating and helpful. Overall we all enjoyed our stay very much. We will keep coming back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty amazing ski in and out resort
Stayed 3 nights in Mar 2025

2/10 Terrible

mel

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard, Subiaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms. Great breakfasts. Very modern
Stayed 3 nights in Feb 2025

10/10 Excellent

Joy, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alphan, Monterey Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and facilities with high-end finishes and design. Excellent food (breakfast) and good restaurants. Only downside is that there is no walkable "local" area to explore. The hotel is self-contained but isolated, and one needs to take the shuttle to Hirafu to be in town. That said, it was a wonderful place to ski in and out of, with fantastic service and amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sungwon

Stayed 2 nights in Nov 2024

10/10 Excellent

yoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SUNG HYUN, Daejeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest ever
Stayed 1 night in Sep 2024

10/10 Excellent

DANHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Service
Stayed 1 night in Aug 2024

10/10 Excellent

Felix

Stayed 1 night in Jul 2024

10/10 Excellent

Jianfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful relaxing luxurious

This place is gorgeous, the on site restaurants are amazing. I had a Hokkaido soft serve ice cream cone that will haunt me for the rest of my life ;) the staff were unbelievably responsive, and extremely friendly and patient with my six year old daughter. The onsen was beautiful and relaxing. We stayed off season the first two weeks of June and the place was empty - we had it to ourselves.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lok Yiu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was superb! The staff is super helpful. But I strongly recommend driving. The area is quite a bit far from the central.
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in May 2024

10/10 Excellent

Xinyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, I will go back next time
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park Hyatt Perfection

As a family, we travel A LOT and I can honestly say, this was possibly the best hotel stay we have ever had. The facilities are flawless, the amenities are generous, and the staff is relentlessly helpful and kind. The location couldn’t be more convenient for a one stop ski in/ski out situation. With gear rental and lessons booked from the lower level, it couldn’t be easier to show up and have a wonderful snow holiday. My partner was injured on our last day on the slopes and the staff arranged transport to the hospital and sent a staff member to translate; we can’t thank them enough for making sure our stay was perfect…even when it wasn’t.
Stayed 6 nights in Apr 2024