Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk

Photo gallery for Hotel Okura Niigata

Bar (on property)
City view
Exterior
1 bedroom, in-room safe, desk, free WiFi
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is AU$71
27 Nov - 28 Nov

Explore the area

View map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪5 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪15 min walk‬
  • Place, Toki Messe
    ‪18 min walk‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

Standard Single Room, 1 Large Single Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room with Shinano River View

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Economy Single Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Economy Single Room - Smoking

  • Sleeps 1

Economy Single Room - Non-Smoking

  • Sleeps 1

Standard Single Room - Smoking

  • Sleeps 1

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Economy Twin Room - Smoking

  • Sleeps 2

Economy Twin Room - Non-Smoking

  • Sleeps 2

Standard Twin Room - Smoking

  • Sleeps 3

Standard Twin Room - Non-Smoking

  • Sleeps 3

Deluxe Twin Room - Smoking

  • Sleeps 3

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Petite Double Room - Smoking

  • Sleeps 2

Petite Double Room - Non-Smoking

  • Sleeps 2

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

Junior Suite

  • Sleeps 2

Suite

  • Sleeps 2

Standard Twin Room with Shinano River View

  • Sleeps 2

About the area

Niigata

Hotel Okura Niigata puts you in the heart of Niigata, steps from Bandai Bridge and within a 10-minute stroll of Honcho Chuo Ichiba. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Yahiko, serves Japanese cuisine and is open for lunch and dinner. Bar Edinburgh is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Chuo Ward hotel include Niigata Prefecture Memorial Hall and Niigata City History Museum.

What's nearby

  • Honcho Chuo Ichiba - 4 min walk - 0.4 km
  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪Konkret Coffee+Beer - ‬4 min walk

About this property

Hotel Okura Niigata

Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 265 guestrooms or units
  • 15 levels
  • 6 dining venues
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Okura Niigata offers 265 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cots (infant beds) are available for JPY 1210.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Hotel Okura Niigata?

Hotel Okura Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Niigata?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 27 Nov 2025 start from AU$70.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Niigata?

Yep, Hotel Okura Niigata has a self car park for JPY 1320 per night. Onsite parking is limited.

What makes Hotel Okura Niigata a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Okura Niigata.

Are there hot tubs in the rooms at Hotel Okura Niigata?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Niigata serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Okura Niigata?

No, Hotel Okura Niigata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Niigata?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Niigata?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Okura Niigata?

No, only service animals are allowed.

Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 996 reviews
Rating 8 - Good. 362 out of 996 reviews
Rating 6 - Okay. 115 out of 996 reviews
Rating 4 - Poor. 33 out of 996 reviews
Rating 2 - Terrible. 14 out of 996 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isao

Stayed 1 night in Aug 2025

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fujio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and upscale

Stayed 3 nights in Jun 2025

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

TOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフの岡田さんの対応や笑顔が素晴らしく、気持ちよく滞在できました。
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Masayo

Stayed 1 night in Jun 2025

8/10 Good

Sherman, Richmond

Travelled with family
Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

8/10 Good

KEIKO

Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anthony, Wynnewood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025

6/10 Okay

MOMOKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025