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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk

Photo gallery for Hotel Okura Niigata

Banquet hall
Property amenity
Exterior
City view
Chapel

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is AU$84
31 Aug - 1 Sept

Explore the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Bandai Bridge
    ‪5 min walk‬
  • Niigata Prefectural Civic Centre
    ‪16 min walk‬
  • Toki Messe
    ‪18 min walk‬
  • Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Single Beds

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Suite

  • Sleeps 2
  • 2 Single Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3
  • 2 Single Beds

View all photos for Main Building Regular Floor Economy, Semi-Double With Bath, City View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Economy, Semi-Double With Bath, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Regular Floor Standard, Semi-Double With Bath, City View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Semi-Double With Bath, City View

  • Sleeps 4
  • 1 Double Bed

About the area

Niigata

Hotel Okura Niigata puts you in the heart of Niigata, steps from Bandai Bridge and within a 10-minute stroll of Honcho Chuo Ichiba. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Yahiko, serves Japanese cuisine and is open for lunch and dinner. Bar Edinburgh is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Chuo Ward hotel include Niigata Prefecture Memorial Hall and Niigata City History Museum.

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 265 guestrooms or units
  • 15 levels
  • 6 dining venues
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Okura Niigata offers 265 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Similar properties

View from room

Hotel Nikko Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 861 reviews
The price is AU$102
31 Aug - 1 Sept
Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cots (infant beds) are available for JPY 1210.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Hotel Okura Niigata?

Hotel Okura Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Niigata?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 31 Aug 2025 start from AU$83.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Niigata?

Yep, Hotel Okura Niigata has a self car park for JPY 1320 per night. Onsite parking is limited.

What makes Hotel Okura Niigata a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Okura Niigata.

Are there hot tubs in the rooms at Hotel Okura Niigata?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Niigata serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Okura Niigata?

No, Hotel Okura Niigata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Niigata?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Niigata?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Okura Niigata?

No, only service animals are allowed.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 911 reviews
Rating 8 - Good. 335 out of 911 reviews
Rating 6 - Okay. 105 out of 911 reviews
Rating 4 - Poor. 31 out of 911 reviews
Rating 2 - Terrible. 12 out of 911 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Stayed 1 night in Apr 2025

10/10 Excellent

Ka

Stayed 1 night in Apr 2025

10/10 Excellent

mamiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Makoto

Stayed 2 nights in Jan 2025

10/10 Excellent

Georges, longueville

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が込み合っていて、待つのは仕方ないし良いのですが、食べ始めて３０分たたない内にあと10分で片付けますは悲しかったです。 1人3000円という値段に対し、少し残念と感じました。 部屋に関しては、他の部屋の水道の音が少し気になりました。 全般的には良かったので機会があればまた利用します。
Stayed 2 nights in Jan 2025

10/10 Excellent

Soma

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Shonosuke

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Stayed 1 night in Dec 2024

10/10 Excellent

miyamoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備は少しふるいが、さすがオ−クラです。 また、滞在したいです。
Stayed 2 nights in Dec 2024

10/10 Excellent

KAZUAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

toshiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル都合でエコノミーから広いシングルルームへ変更となりました。館内室内共に上質感があり、スタッフの方々の対応も丁寧で、1泊でしたがとても快適に過ごすことができました。
Stayed 1 night in Nov 2024

10/10 Excellent

kano

Stayed 1 night in Oct 2024

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古めの建物ですが、清潔で顧客への対応も優秀

建物そのものは年月を経ていますが、改修、清掃、顧客サービスはオークラ品質で秀逸です。富寿し　膳　さんはコスパも良く、美味しいです。リピしていますｗ。
Stayed 1 night in Oct 2024