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Hotel Okura Niigata

Property class: 4

Photo gallery for Hotel Okura Niigata

A hotel with a modern facade, large windows, and a waterfront view.
A room with a large window, a blue armchair, a white sofa, a lamp, and a tea set on a small table.
A high-ceiling restaurant with tables set for dining, featuring purple floral centerpieces and a city view.
A modern lobby with a glass wall, potted plants, and a unique hanging light fixture.
A hotel room with a large bed, two bedside tables, a chair, and a view of a cityscape at night.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$71
31 Aug - 1 Sept

Explore the area

View map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪3 min walk‬
  • Place, Honcho Chuo Ichiba
    ‪6 min walk‬
  • Place, Toki Messe
    ‪20 min walk‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

View all photos for Deluxe Twin Room - Non-Smoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with a city view.

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room - Non-Smoking

A hotel room with a neatly made bed, a framed picture on the wall, and a lamp on the nightstand.

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room - Smoking

A hotel room with a neatly made bed, a framed picture on the wall, and a lamp on the nightstand.

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Double Bed, Smoking

A hotel room with a bed, desk, chair, nightstand, and a wall-mounted picture.

Standard Single Room, 1 Double Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

A hotel room with a bed, desk, chair, nightstand, and a wall-mounted picture.

Standard Single Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Twin Room, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a city view, a desk with a lamp, and a chair.

Deluxe Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Small Double Room, City View, Non Smoking

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a framed picture on the wall.

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Corner Suite Room, River View, Non Smoking

A room with a large window, a blue armchair, a white sofa, a lamp, and a tea set on a small table.

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, River View, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a view of a cityscape through a large window.

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small Double Room, City View, Smoking

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a framed picture on the wall.

Small Double Room, City View, Smoking

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Non Smoking, River View

A hotel room with a bed, two bedside tables with lamps, a chair, a desk, and a large window with curtains.

Junior Suite, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room, Smoking

A hotel room with a bed, a television on a wooden table, and a window with curtains.

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room, Non Smoking

A hotel room with a bed, a television on a wooden table, and a window with curtains.

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Economy Twin Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

Niigata

Hotel Okura Niigata puts you in the heart of Niigata, steps from Bandai Bridge and within a 10-minute stroll of Honcho Chuo Ichiba. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Yahiko, serves Japanese cuisine and is open for lunch and dinner. Bar Edinburgh is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Chuo Ward hotel include Niigata Prefecture Memorial Hall and Niigata City History Museum.

What's nearby

  • Bandai Bridge - 3 min walk - 0.3 km
  • Honcho Chuo Ichiba - 6 min walk - 0.5 km
  • Niigata City Performing Arts Center - 16 min walk - 1.4 km
  • Niigata Prefectural Civic Centre - 18 min walk - 1.5 km
  • Toki Messe - 20 min walk - 1.7 km

Getting around

  • Niigata Station - 12 min drive
  • Niigata (KIJ) - 20 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • ‪そばの関処 更科 本店 - ‬8 min walk
  • フレッシュネスバーガー
  • ‪笑美寿亭 - ‬6 min walk

About this property

Hotel Okura Niigata

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 265 guestrooms or units
  • 15 levels
  • 6 dining venues
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Okura Niigata offers 265 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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The price is AU$72
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,800 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1320 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Hotel Okura Niigata?

Hotel Okura Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Niigata?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 31 Aug 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Niigata?

Yep, Hotel Okura Niigata has a self car park for JPY 1320 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Hotel Okura Niigata a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Okura Niigata.

Are there hot tubs in the rooms at Hotel Okura Niigata?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Niigata serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Okura Niigata?

No, Hotel Okura Niigata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Niigata?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Niigata?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Okura Niigata?

No, only service animals are allowed.

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed myself can’t wait to visit next year.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great location great amenities would recommend 100%
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Masaru

Liked: Cleanliness, staff & service, amenities
Beautiful, nice and clean hotel with great service.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

sungyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Breakfast was good. I’d like to come back again.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Sonny Yat Long

Liked: Staff & service, amenities, property conditions & facilities
it was very nice. The staff are nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chih-Hung

Liked: Cleanliness, staff & service, amenities
Although it's a little far from the station, it was great overall. The room was a bit small, but the staff were very friendly and welcoming. It was a wonderful stay.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Mei Tuen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer services; paid good attention to customer needs. However the property a bit dated and not much facilities for tourists to enjoy like fitness center and executive lounge.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a perfect room with view of the famous bridge Bandai Bridge
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Casey

Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The staff speaks both Japanese and English. I felt welcomed in this hotel.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
The property got a long history with great view of Shinano River, conventional design with larger room size comparing to modern hip hotel. Their breakfast is excellent, with a variety of local produce, a must try. Front desk is friendly and helpful, thanks to Mr Chan who initiated to assist in forwarding a delayed package to Tokyo.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Georges

Liked: Cleanliness, amenities, property conditions & facilities
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was disappointing our room wasn't ready at 11:30 am, ahead of 2 pm check in time. We were surprised with a free upgrade to full suite. Room was sparkling clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ying-Shing

Liked: Cleanliness, property conditions & facilities
More variety of tea bags.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Stayed 1 night in May 2025
Verified review

8/10 Good

Jeffrey Lee

Liked: Cleanliness, staff & service
The room was big enough for two. sofa by the window was a bit past peak time. employees were very pleasant. bravo. overall it was a nice hotel and I will be back if I visit Niigata again.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurants closed early in the evening.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025