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Comfort Hotel Niigata

Property class: 3

Photo gallery for Comfort Hotel Niigata

A library cafe with bookshelves, tables, and chairs.
A hotel room with two beds, a desk with a computer and phone, a TV, and a window with curtains.
A library cafe with plaid chairs, a wooden bookshelf, and large windows.
A well-organized storage unit with multiple shelves, a bed with a white pillow, and a portable speaker.
A hotel room with a wooden desk, a computer monitor, a telephone, a blue chair, a wardrobe, and a bed with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
The current price is AU$71
20 Oct - 21 Oct

Explore the area

View map
3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901
  • Place, Bandai Bridge
    ‪14 min walk‬
  • Place, Toki Messe
    ‪3 min drive‬
  • Place, Niigata City Performing Arts Center
    ‪5 min drive‬
  • Airport, Niigata (KIJ)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer monitor, a telephone, and a wall-mounted TV.

Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Twin Room With Breakfast

A hotel room with two beds, a desk with a computer and phone, a window with curtains, and a wall-mounted TV.

Budget Twin Room With Breakfast

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single Room With Breakfast

A hotel room with a bed, desk, chair, TV, and a mirror.

Superior Single Room With Breakfast

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room With Breakfast

A hotel room with a bed, a desk with a computer, a telephone, and a television.

Budget Double Room With Breakfast

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a computer and phone, a TV, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Niigata

Comfort Hotel Niigata puts you in the heart of Niigata, within a 20-minute stroll of Aizu Yaichi Memorial Museum and Pier Bandai. Highlights at this hotel include free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include laundry facilities and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Chuo Ward hotel include Bandai Bridge and Jotokuji Temple.

What's nearby

  • Bandai Bridge - 14 min walk - 1.2 km
  • Toki Messe - 3 min drive - 2.1 km
  • Hakusan Park - 4 min drive - 2.7 km
  • Niigata City Performing Arts Center - 5 min drive - 2.7 km
  • Niigata Prefectural Civic Centre - 5 min drive - 2.7 km

Getting around

  • Niigata Station - 7 min walk
  • Niigata (KIJ) - 22 min drive

Restaurants

  • ‪弁慶の泣き処 - ‬1 min walk
  • ‪ぶた家 新潟駅前店 - ‬1 min walk
  • ‪est! - ‬2 min walk
  • ‪長岡小嶋屋 新潟駅前店 - ‬1 min walk
  • ‪新潟うまいもん炉端 五十八 - ‬2 min walk

About this property

Comfort Hotel Niigata

Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Niigata. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

  • 196 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Comfort Hotel Niigata offers 196 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,600 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1600 per night
  • Crib (infant bed) fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and WeChat Pay. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Niigata
Comfort Niigata
Hotel Niigata
Comfort Hotel Niigata Hotel
Comfort Hotel Niigata Niigata
Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Comfort Hotel Niigata?

Comfort Hotel Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Hotel Niigata?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Niigata on 20 Oct 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Hotel Niigata?

Yep, Comfort Hotel Niigata has a self car park for JPY 1600 per night. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Comfort Hotel Niigata?

No, but there are deep-soaking baths in the guestrooms.

Does Comfort Hotel Niigata serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Hotel Niigata?

No, Comfort Hotel Niigata does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Hotel Niigata?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Hotel Niigata?

No, only service animals are allowed.

Comfort Hotel Niigata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 310 reviews
Rating 8 - Good. 144 out of 310 reviews
Rating 6 - Okay. 42 out of 310 reviews
Rating 4 - Poor. 7 out of 310 reviews
Rating 2 - Terrible. 4 out of 310 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff's service was very pleasant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast , close to train station , will stay here again wonderful stuff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Amenities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Amenities
Good breakfast!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a small room with a small bathroom. Comfortable for one person for 2 nites. A comfortable double bed, but with a single pancake pillow. It was a good breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean and tidy. Good breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Friendly helpful staff. A free breakfast too. 7 minute walk to the train station. Comfortable clean bed. Would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Very cheap and clean. Good access from the station. I was concerned about the smell of the air conditioning.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Too tiny rooms.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

terrible breakfast. not tasty dishes that are impossible to eat.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場がもっと欲しかったです！ でも、その他は満足です！
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
6:30からの朝食頂きました 相当人数並んだあとから席の確保を先にと誘導されており
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あり。無料朝食も充実。コスパ良しの駅前ホテル。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
新潟駅から近く利便性が高いホテル。朝食バイキングは無料でありがたいと思う。味に関しては及第点。機会があればまた利用したい。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sangat nyaman dan dekat sekali dengan station
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は種類もあり、味も満足できました。 飲み物もスムージー等も用意され満足できました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
研修先が少し離れていたので、自転車が借りれるのが大変助かりました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔でした。出張での利用だったので、軽く済ませるには十分でした。 出張の際にはまた利用したいです。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
部屋で飲めるお茶類があれば良かったです。 スタッフの皆さんはとても対応が良くて 和みした。 朝食はたけのこ汁が美味しかったです。 窓の外は建物が…景色が全く見えなかったのがとっても残念でした。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は非常によかったのですが、ホテルの駐車場は１７時の時点で満車 少し離れた一般駐車場に停めたのですが、雨が降っていたのであまりいい感じはしませんでした。 あと、喫煙場所はホテルの外に設けてくれてますが、雨への対応ができてないので、濡れながら吸う羽目になりました
Stayed 1 night in May 2026