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DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

4.0 star property
Family-friendly resort with 2 indoor pools and full-service spa

Photo gallery for DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Lobby
Breakfast and dinner served, American cuisine
Lobby
Exterior
2 indoor pools, a lap pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$200
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
6039 Fallsview Blvd, Niagara Falls, ON, L2G3V6
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪8 min walk‬
  • Place, Horseshoe Falls
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Spacious Room, 2 Queen Beds, Floors 3-4

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, Floors 3-4

8.4 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Suite, 2 Queen Beds with Sleep Sofa, River View

55-inch flat-screen TV with satellite channels, TV

One Bedroom Suite, 2 Queen Beds with Sleep Sofa, River View

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Spacious Room, 2 Queen Beds, 3rd Floor, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, 3rd Floor, Accessible

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, US Falls View

View from room

One Bedroom Suite, 1 King Bed with Sleep Sofa, US Falls View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 43 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (US Fallsview)

View from room

Junior Suite, 2 Queen Beds, Non Smoking (US Fallsview)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite, 2 Queen Beds with Sleep Sofa, Floors 3-4

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite, 2 Queen Beds with Sleep Sofa, Floors 3-4

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Spacious Room, 2 Queen Beds, High Floor River View

View from room

Spacious Room, 2 Queen Beds, High Floor River View

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 35 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Spacious Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(142 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 35 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Soaker Tub, US Falls View

Premium Room, 1 King Bed, Soaker Tub, US Falls View

Premium Room, 1 King Bed, Soaker Tub, US Falls View

9.6 out of 10
Exceptional
(76 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium View Room, 2 Queen Beds, US Falls View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium View Room, 2 Queen Beds, US Falls View

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite, 1 King Bed with Sleep Sofa, River View

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 43 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

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Embassy Suites by Hilton Niagara Falls Fallsview

Fallsview
  • Pool
  • Hot tub
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4.1 out of 5, Very good, 13,367 reviews
The price is AU$245
includes taxes & fees
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About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. Within just a 10-minute stroll, you'll find Fallsview Casino and Skylon Tower. Highlights at this Art Deco resort include 2 indoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The restaurant, Buchanans Steak & Seafood, serves American cuisine and is open for breakfast and dinner. Moose & Squirrel Bar is the resort's own cocktail bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 4429 square feet (411 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Fallsview resort include Niagara Falls Convention Centre and Journey Behind The Falls.
View more Resorts in Niagara FallsOpens in a new window

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Fallsview Casino - 8 min walk - 0.7 km
  • Clifton Hill - 10 min walk - 0.9 km
  • Journey Behind The Falls - 14 min walk - 1.3 km
  • Horseshoe Falls - 2 min drive - 1.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 10 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 27 min drive

Restaurants

  • ‪Skylon Tower - ‬7 min walk
  • ‪Overtime Sports Lounge - ‬7 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬7 min walk

About this property

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Family-friendly resort with 2 indoor pools and full-service spa
As a guest of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this resort measures 4429 square feet (411 square metres) and includes a conference centre. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. Parking is available for a fee.

This Art Deco Niagara Falls resort is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 4429 sq ft of conference space
  • 411 sq. m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers 224 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

This Niagara Falls resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is AU$245
includes taxes & fees
10 Nov - 11 Nov
Embassy Suites by Hilton Niagara Falls Fallsview

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 30 to 50 for adults and CAD 20 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Buchanans Steak & Seafood
  • Moose & Squirrel Bar
  • Starbucks + Grab n Go

Things to do

  • 2 indoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Lap pool
  • Sauna
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (4,429 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (94 centimetre high)
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (94 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (48 centimetre high)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 30 to 50 for adults and CAD 20 to 40 for children
  • Uncovered self-parking fee: CAD 35.00 per night (in/out privileges)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Fallsview Hilton Niagara Falls
DoubleTree Fallsview Resort Hilton Niagara Falls
Doubletree Fallsview Hotel By
Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
DoubleTree Fallsview Resort Spa by Hilton Niagara Falls
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Resort

Frequently asked questions

What is the cancellation policy at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls on 30 Oct 2025 start from AU$200.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls has an uncovered self car park with in/out privileges for CAD 35.00 per night.

Are there any beaches close to DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

The closest beach to DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls is Lakeside Park Beach (19.6 km).

Is there a spa on site at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, there is an onsite spa at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls have a pool?

Yep, and guests love it! Take your pick from 2 indoor swimming pools, a lap pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls features 2 indoor pools, a full-service spa and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls.

Is DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls is a hit with families.

Does DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls serve breakfast?

Yep, full brekkie is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

No, DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, you can grab a meal at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls's onsite restaurant that serves American cuisine.

What time are check-in & check-out at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

No, only service animals are allowed.

Reviews

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1488 out of 2282 reviews
Rating 8 - Good. 514 out of 2282 reviews
Rating 6 - Okay. 170 out of 2282 reviews
Rating 4 - Poor. 43 out of 2282 reviews
Rating 2 - Terrible. 67 out of 2282 reviews

Reviews

8/10 Good

FrancRoss

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jul 2025

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were 2 queen beds for 5 people however the beds were small making it very uncomfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Pierluigi

Stayed 1 night in Jul 2025

2/10 Terrible

Gregory

Stayed 1 night in Jul 2025

8/10 Good

Yu Hang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent reception for check in and out. Unique and homie lobby design. Wish washroom is a bit bigger.
Stayed 1 night in Jul 2025

10/10 Excellent

Mamadaliyev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk had 3 people working and all were busy doing some sort of paperwork so instead of being available for actual customers right in front them they kept right on doing their paperwork and made a line of people wait over 5 minutes. Quite frustrating.
Stayed 1 night in Jul 2025

10/10 Excellent

Pil Hyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Roya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, hotel was clean and calm. Will definitely be returning!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well maintained hotel with good amenities and walking distance to the falls and casinos
Stayed 2 nights in Jul 2025

10/10 Excellent

Elsa, Etobicoke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent! Very clean, spacious rooms and friendly staff. Well decorated and designed. Kids loved the pools. Short walk to restaurants, shopping and all the fun activities on Clifton Hill.
Stayed 1 night in Jul 2025

8/10 Good

RAFAL

All good room nice and clean
Stayed 1 night in Jul 2025

8/10 Good

Loren, Maple

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Summer

Travelled with family
Disliked: Staff & service
We paid for premium parking yet advised it is not available on site. Later, the other staff led us to “premium parking” and gave us another step to follow that did not seem to be mandatory according to front desk. Another situation occurred at hotel breakfast as we were stopped abruptly by staff when we were leaving even though we requested for room charge. I enjoyed the room and view as well as location, but there were too many inconvenience dealing with staffs I cannot claim this was a satisfactory experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the welcome.gift and outdoor hot tub
Stayed 1 night in Jul 2025

2/10 Terrible

Jim

I couldn't make my stay because my mother had a heart attack and I had to take her to the hospital. Unfortunately , the double tree said I couldn't get a refund. Not going to be using hotels. com going forward
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only checkin was delayed , becous room wasnot ready
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service
After locating check in, it’s quite a walk from garage to check in to casino to rooms. It’s very spread out with empty areas between each section, our room was perfect, river view. WiFi was okay, it was hard to reach front desk for information, but when we did interact the staff were all very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excell hotel at walking distance from everything.

Excellent affordable better hotel a little further from the Falls. But at walking distance of all the action. Staff is great and helpful. I will stay here again on my next visit.
Stayed 1 night in Jul 2025