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Ngorongoro Serena Safari Lodge

4.0 star property
Upscale lodge with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Ngorongoro Serena Safari Lodge

Exterior detail
VIP | Balcony view
VIP | Extra beds
Breakfast, lunch and dinner served
View from property
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Crater Rim, Ngorongoro
  • Popular LocationNgorongoro Crater1 min walk
  • Popular LocationNgorongoro Conservation Area31 min drive
  • Popular LocationLake Magadi34 min drive
  • AirportLake Manyara (LKY)86 min drive

Room options

View all photos for Standard room

VIP

Standard room

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Ngorongoro

At Ngorongoro Serena Safari Lodge you'll be within steps of Ngorongoro Crater and Lerai Forest. Highlights at this lodge include a full-service spa, a restaurant and free continental breakfast. .A day of pampering can include massages and body treatments. The lodge's own lounge bar is a nice place to enjoy a drink. Enjoy access to a safari, a wildlife and game drive and game viewing. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 4-property class Ngorongoro lodge, you'll be 15.5 km (9.6 mi) from Lake Magadi and 16.7 km (10.4 mi) from Mandusi Swamp.
View more Lodges in NgorongoroOpens in a new window

What's nearby

  • Ngorongoro Crater - 1 min walk
  • Lerai Forest - 1 min walk
  • Ngorongoro Conservation Area - 31 min drive
  • Lake Magadi - 34 min drive
  • Karatu Playground - 64 min drive

Getting around

  • Lake Manyara (LKY) - 86 min drive

Restaurants

  • Ngorongoro Crater Lodge Restaraunt - 1 min drive
  • Osterbay Bar - 33 min drive

About this property

Ngorongoro Serena Safari Lodge

Upscale lodge with full-service spa and free breakfast
Ngorongoro Serena Safari Lodge offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Barbecue grills, an arcade/games room, and a garden are also featured at the business-friendly Ngorongoro Serena Safari Lodge. Free self parking is available.

This 4-star Ngorongoro lodge is smoke free.

  • 75 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ngorongoro Serena Safari Lodge offers 75 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. This individually decorated and furnished accommodation has separate dining areas. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Game drive
  • Game viewing
  • Hiking/biking trails
  • Safari
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Body treatments
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
This property is located within the the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 312.0 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: USD 130 per person, per night

We've listed all charges provided to us by the property.

This property is located within the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 312.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 16653

Property is also known as

Lodge Ngorongoro
Ngorongoro Safari
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area
Ngorongoro Serena Safari Ngorongoro Conservation Area
Safari Lodge Ngorongoro
Serena Lodge
Serena Lodge Ngorongoro
Serena Ngorongoro
Serena Ngorongoro Lodge
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Ngorongoro Serena Safari
Ngorongoro Serena Safari
Ngorongoro Serena Safari Lodge Lodge
Ngorongoro Serena Safari Lodge Ngorongoro
Ngorongoro Serena Safari Lodge Lodge Ngorongoro

Frequently asked questions

What is the cancellation policy at Ngorongoro Serena Safari Lodge?

Ngorongoro Serena Safari Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ngorongoro Serena Safari Lodge?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Ngorongoro Serena Safari Lodge on 18 May 2024 start from AU$495.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ngorongoro Serena Safari Lodge?

Yep, Ngorongoro Serena Safari Lodge has a free self car park.

Is there a spa on site at Ngorongoro Serena Safari Lodge?

Yep, there is an onsite spa at Ngorongoro Serena Safari Lodge. You'll enjoy services like body treatments.

What makes Ngorongoro Serena Safari Lodge a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Ngorongoro Serena Safari Lodge.

Is Ngorongoro Serena Safari Lodge family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Ngorongoro Serena Safari Lodge is a hit with families.

Does Ngorongoro Serena Safari Lodge serve breakfast?

Yep, complimentary continental breakfast is on offer daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Ngorongoro Serena Safari Lodge?

No, Ngorongoro Serena Safari Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Ngorongoro Serena Safari Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ngorongoro Serena Safari Lodge?

Check-in begins at 12:30 PM. Check-out time is 10 AM.

Are pets allowed at Ngorongoro Serena Safari Lodge?

No, pets are not allowed.

Ngorongoro Serena Safari Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding view
We had a great time. Excellent stay, truly recommended.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.
Stayed 1 night in Nov 2023

10/10 Excellent

Pritha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.

10/10 Excellent

Joellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
A really good hotel.
Stayed 1 night in May 2023

10/10 Excellent

Rahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointing lounge with a high price
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
Stayed 1 night in Nov 2020

10/10 Excellent

allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing!!!!! Everyone who can go here should go immediately!
Stayed 3 nights in Oct 2020

8/10 Good

finn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
Stayed 1 night in Mar 2020