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Neptune Ngorongoro Luxury Lodge

Property class: 5 and above

Photo gallery for Neptune Ngorongoro Luxury Lodge

A poolside area with a fire feature, umbrellas, and a deck overlooking a mountainous landscape.
A spacious lobby with a high wooden ceiling, a central chandelier, and a bar area with wooden bar stools.
A traditional thatched-roof house with a wooden deck, surrounded by well-maintained lawns and various shrubs.
A resort with wooden cabins, a pool area, and a scenic hillside view.
A spacious room with a wooden ceiling, a sofa set, a bed with a canopy, and a fireplace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$1,417
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Ngorongoro Crater, PO BOX 6222, Karatu
  • Place, Karatu Playground
    ‪19 min drive‬
  • Place, Lake Manyara National Park
    ‪50 min drive‬

Room options

View all photos for Suite

A spacious living room with a wooden ceiling, a sofa set, a coffee table, and a dining area with chairs.

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Karatu

A luxury stay in Karatu awaits you at Neptune Ngorongoro Luxury Lodge. You'll be 15.2 km (9.4 mi) from Karatu Playground. Highlights at this all-inclusive lodge include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Mvua African Rain Spa can include massages and body wraps. The restaurant, The Accacia Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Zebra Bar is the lodge's own bar. Enjoy the sauna and pool loungers as well as access to a safari and a wildlife and game drive. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 5-property class Karatu lodge, you'll find Gorigor Swamp.
View more Lodges in KaratuOpens in a new window

What's nearby

  • Karatu Playground - 19 min drive - 17.1 km
  • Lake Manyara National Park - 50 min drive - 45.3 km

Getting around

  • Lake Manyara (LKY) - 44 min drive

Restaurants

  • ‪New York Bar - ‬14 min drive
  • ‪The Carnivore Sports Bar - ‬16 min drive
  • ‪Bump's Cafe - ‬15 min drive
  • ‪Restaurant | Gibb’s Farm - ‬27 min drive

About this property

Neptune Ngorongoro Luxury Lodge

Neptune Ngorongoro Luxury Lodge is an all-inclusive lodge. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Neptune Ngorongoro Luxury Lodge offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Neptune Ngorongoro Luxury Lodge. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karatu lodge.

  • 1 floor
  • 20 guestrooms or units
  • 20 buildings
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Neptune Ngorongoro Luxury Lodge offers 20 accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. This Karatu lodge provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

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Turaco Ngorongoro Valley, a Tribute Portfolio Lodge
Karatu
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 3 reviews
The price is AU$652
includes taxes & fees
6 Nov - 7 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Accacia Restaurant
  • The Zebra Bar

Things to do

  • Full-service spa
  • Game drive
  • Game viewing
  • Library
  • Outdoor pool
  • Safari
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 floor
  • 20 buildings
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.

Property is also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Luxury
Neptune Ngorongoro Luxury Lodge Lodge
Neptune Ngorongoro Luxury Lodge Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Neptune Ngorongoro Luxury Lodge Lodge Ngorongoro

Frequently asked questions

What is the cancellation policy at Neptune Ngorongoro Luxury Lodge?

Neptune Ngorongoro Luxury Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune Ngorongoro Luxury Lodge?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Neptune Ngorongoro Luxury Lodge on 13 Nov 2026 start from AU$1,417, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune Ngorongoro Luxury Lodge?

Yep, Neptune Ngorongoro Luxury Lodge has a free self car park.

Is there a spa on site at Neptune Ngorongoro Luxury Lodge?

Yep, Mvua African Rain Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Neptune Ngorongoro Luxury Lodge have a pool?

Neptune Ngorongoro Luxury Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Neptune Ngorongoro Luxury Lodge a romantic place to stay?

Pool-view dining and a lounge bar, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Neptune Ngorongoro Luxury Lodge.

Is there a free airport shuttle available at Neptune Ngorongoro Luxury Lodge?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Neptune Ngorongoro Luxury Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neptune Ngorongoro Luxury Lodge?

Check-in begins at 2 PM. Check-out time is noon.

Neptune Ngorongoro Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property… staff was the best part of the vacation. Would definitely recommend
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Value for Money

This hotel is outstanding. The food, staff, and room was marvelous. My only wish is that it had a view of the crater but the surrounding view from our room was delightful.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay at Neptune!

We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say to anyone considering staying in this property think again, and move to another lodge unless you like to be harassed, kidnapped for 12 hours ( by locking the gate and not letting us go to Serenity four seasons till midnight when it was too late), Keeping me and my friend outside without a/c, food or water in the heat of Tanzania. Manager in Neptune Ngorongoro acted like he belongs to some criminal enterprises, thinking of nothing as racketeering, insults, threats, intimidations by sending his other gang members pretending to be police, causing my blood pressure skyrocket and nervous breakdown with crying all that time. Finally after reaching breaking point I started to fight back, by calling Expedia, American Embassy and other lodges in Serengeti where we were on the way to FOR HELP! This experience left a bitter taste about whole supposed to be nice vacation time across half of the world. I have been all over many continents, and seen good and not very, but in general hotels always trying to accommodate and resolve the problem. But this NEPTUNE NGORONGORO can't be even characterized ( the only things coming to mind is Torture chamber)
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Alt var fantastisk: servicen, maten og beliggenheten Svømmebasseng må oppgraderes så det står i still med resten av lodgen Dette stedet anbefales på det sterkeste og vi kommer definitivt tilbake
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MRTJ

Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho !!!

Estadia fabulosa, hotel lindo, atendimento fantástico, refeições maravilhosas . Amei !!! Superou todas as minhas expectativas!!!
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best hotels in the area; great food

The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxus mit Ausblick und mäßiger Kost

Absolutes Luxus-Resort in toller Natur. Großer Komfort, sehr freundliches Personal, gutes Nebenprogramm, das allerdings seinen Preis hat. Mäßige oldfashioned Küche, die Europa der 1960er Jahre imitiert und dadurch gehobene Kantinenqualität anbietet.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven in Ngorongoro

Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Luxury Lodge next to Crater

We stayed here for one night during our honeymoon. The hospitality and service are the number one priorities of the general manager and staff. From the time they greeted us as our car arrived to the moment we left, every detail was taken care of. The rooms are large and immaculate with outstanding views from the porch, the lodge is well-decorated and the food is excellent. But what we will remember most is the friendliness of the general manager and staff.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzer Weg zum "Krater"

In die Natur eingebettete geräumige landestypische Strohdachvillen . Die umgebenden Gärten auf oldenglisch gestylt .Achtung im August in den Villen sehr kalt ,da nur über kleine kaminöfen beheizbar .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exclusive Lodge

very nice spacios suites, very quiet, situated in the nature close to the rainforest downhill Ngorongoro Crater
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

L'hôtel le plus agréable où j'ai pu séjourner

En pleine nature, proche de N'gorongoro, l'hôtel le plus agréable où j'ai pu séjourner... Tout est dans les détails autant que l'ambiance générale.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホスピタリティ溢れる超快適セレブホテル！

マネージャーのスタンレー氏はアジア人。いつもにこやかな笑顔と細やかな配慮を客に振舞ってくれた。部屋、ロビー、ダイニングルームも広々としており、手入れの行き届いたガーデンは花が鮮やか。スタッフ全員が一生懸命サービスしている様子が非常によかった。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great service

The hotel is beautiful as well as the surrondings. It is Also a good thing to be located outside the national park, avoiding double pays for the park entrance fees.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rundum super

Umfeld ist sehr entspannend, Service ganz prima in allen Angelegenheiten
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impressions

Aftera long a tiring trip from Oloitokitok Kenya to Arusha Tanzania and then to the Ngorongoro area I was received at the same parking area by hotel personel with cleansing towels and refreshments. The service from then on was superb. The hotel location is outside african turnmoil, a place where you can relax, cottages are roomy with all the comodities you need to stay at ease. It is located just a few minutes from gnorongoro entrance an is all included. Comparing hotel rates with others I stayed vs. what i got, this is the place to go.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

Had a great stay at Exploreans, Ngorongor lodge
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Ngorongoro crater from

We just spent two nights @ Exloreans and it as really a superb hotel, we were two adults and three children and we felt totally pampered at the end of our stay, our hosts even seemed sad to see us go. We were in suite # 20, which is in a great location, separate from other cottages/suites. Stanley, the lodge manager, is really a credit to the Exploreans brand, he runs the lodge like a smooth Swiss watch, and nothing is too much trouble for him. The F&B manager, Adigon, is also amazing - always ensuring that my three children were well catered for so far as food and drinks were concerned, even reminding me about extra milk for my baby when we went on long trips. I would recommend this hotel to anyone (and have already done so in my office). Well done Stanley et al.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart choice, excellent value for money

This hotel was an oasis for us following an "extreme" safari in very challenging weather. It is a brand new property, set just outside the main gate to Ngorongoro Crater, thus combining the best of both worlds (easy access, but not having to pay excess fees). The service was impeccable and the two room suite cottages nicely furnished and very comfortable. All inclusive with excellent food, good wine and local beer. Can easily recommend. Resident-friendly.