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The Roker Hotel, BW Premier Collection

4.0 star property

Photo gallery for The Roker Hotel, BW Premier Collection

Terrace/patio
Executive Room, 1 Double Bed, Non Smoking
Meeting facility
Coffee shop
2 restaurants, breakfast, lunch, dinner served; soul food

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is AU$114
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, Stadium of Light
    ‪4 min drive‬
  • Place, Sunderland Empire
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Sunderland

The Roker Hotel, BW Premier Collection places you in the heart of Sunderland, within a 15-minute walk of Whitburn Sands and 2.3 km (1.4 mi) from Stadium of Light. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Poetic License serves soul food and is open for lunch and dinner. Business amenities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. .In proximity to this 4-property class Roker hotel you'll find St. James' Park.

What's nearby

  • Whitburn Sands - 15 min walk - 1.3 km
  • St Peter's Church - 17 min walk - 1.5 km
  • Stadium of Light - 4 min drive - 1.9 km
  • Sunderland Empire - 6 min drive - 2.3 km
  • University of Sunderland - 6 min drive - 2.9 km

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Fausto Coffee - ‬2 min walk
  • ‪Poetic License - ‬3 min walk
  • ‪Torque Bar - ‬16 min walk
  • ‪Marina Vista Ristorante - ‬7 min walk

About this property

The Roker Hotel, BW Premier Collection

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is parking available at The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 29 Mar 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection is a short 13-minute walk from Whitburn Sands.

What makes The Roker Hotel, BW Premier Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Roker Hotel, BW Premier Collection.

Is The Roker Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that The Roker Hotel, BW Premier Collection is a hit with families.

Does The Roker Hotel, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Roker Hotel, BW Premier Collection?

No, The Roker Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Roker Hotel, BW Premier Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday. The dining venue is closed seasonally each year from December 25 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at The Roker Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Roker Hotel, BW Premier Collection?

No, only service animals are allowed.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 950 reviews
Rating 8 - Good. 306 out of 950 reviews
Rating 6 - Okay. 123 out of 950 reviews
Rating 4 - Poor. 56 out of 950 reviews
Rating 2 - Terrible. 29 out of 950 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always very friendly and accommodating.
Stayed 3 nights in Dec 2025

2/10 Terrible

craig

Liked: Staff & service, amenities
Toilet made so much noise all night. The night porter was a good lad and tried to fix it. But he couldn't. Then a delivery right outside my window had me up at 0615. Which is ideal after a night where you were kept up from a broken toilet. I will never use best western again. It used to mean quality
Stayed 1 night in Dec 2025

2/10 Terrible

anthony

Disliked: Amenities
Room was above the bar and music and the window looked out on the smokers area. Noisy!!! Also only one towel for two people over two days!! Floor squeaked
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first stay at this hotel and we were both impressed the parking and access are very good and the overall presentation is of a high standard we were greeted by Ian who is a really nice gentleman who had time to chat to us the rooms are really nice although the room we stayed in (116) was a little dated and a bit tatty around the edges but nothing that would put us off staying again the room was quiet and peaceful with a nice bed and linen and the shower was nice and hot with the added bonus of lovely body wash hand soap and shampoo , we paid for breakfast with our booking which I would advise to do as it is an &11 pound added extra and was well worth it you can have continental which had quality ham and cheeses and a full English which we both had and it was very good indeed with obvious quality to the ingredients used with a view over roker and the pier perfect a big shout out to Raj who looked after us for breakfast she was excellent , we also had a few drinks in the bar which is a really nice cozy place with an extensive bar so to sum up I would definitely recommend staying here the location is stunning and the overall experience was really good
Stayed 1 night in Dec 2025

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great shower and a clean room Breakfast was wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynnette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we love the hotel as it is wnere we got married 2 years ago so have spent both anniversaries at the hotel. The majority of staff are polite. The only problem we find is that the hotel is always too hot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

2/10 Terrible

MAGDALENA

Disliked: Cleanliness, staff & service, room comfort
Rotten pineapple was on the buffet, dirty plates, cold water for tea. Very limited choice. Food looked as it was leftover from previous day. Coctail served in huge glass with tons of ice which diluted the taste completely. Most uncomfortable mattress, woke up with back ache. Cold water in the shower at 22.00. Very noisy plumbing system.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Malcolm

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous location right on the sea front
Stayed 1 night in Nov 2025

10/10 Excellent

Alison Spear

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Stayed 1 night in Nov 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness
Rediclous check in with QR code instead of card machine. Stayed in a sub ground level room (140)with a tired matress,towel rail that didnt work and had mould on it.Not a 4* experiance
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotlessly clean, and comfortable. Sea view was great, even with the poor Northern weather. I ate at the Italian next door and decided to leave breakfast due to an early start so cannot comment on the food. The staff are great, and very helpful. I recommend the Roker.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family
Didn’t have breakfast
Stayed 1 night in Nov 2025

8/10 Good

stewart

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great bar.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great place. The staff were friendly and professional. The room was clean and spacious.
Stayed 1 night in Oct 2025

8/10 Good

james

Liked: Cleanliness, staff & service
good
Stayed 1 night in Oct 2025