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At OYO The Royal Hotel you'll be 3.6 km (2.2 mi) from Tyne Bridge and 3.6 km (2.2 mi) from Castle Keep. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.
This hotel has free WiFi in public areas, a terrace, and luggage storage. Added amenities include laundry facilities and an elevator. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.
With a stay at this 3-star Gateshead hotel, you'll be 3.6 km (2.3 mi) from Gateshead Millennium Bridge and 3.7 km (2.3 mi) from BALTIC Centre for Contemporary Art.
OYO The Royal Hotel ratings based on 1 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition1.0 out of 5.0
Guest reviews for OYO The Royal Hotel
Everyone (1)
1 out of 5
Worst hotel experience in my lifetime! Avoid at any cost you will regret it immensely if you visit.
Should have expected this when local taxi driver asked me if I was really staying at the OYO Royal and followed up with an exasperated why?!
Checked in, wifi didn't work on top floor. Told something must be wrong with my phone, tablet, laptop. No heating in room, it was freezing had to sleep in my clothes, told it was working downstairs. Finally no hot water or water pressure. Told it will work in the next 10 minutes, no surprises it didn't.
Went down to reception, at least the front reception lady was nice only thing worth one star. Called the hotel chain multiple times for a solution. Kept getting diverted to other operators that didn't speak English or placed on hold and then hung up on.
As I arrived late I couldn't find any other hotels to move to as if there was the option I'd be out of here in a heartbeat.
Everything screams scam. Save your money and your sanity.
Posted by Deanna on 5 Nov. 2022
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Comment from Hotel Management
19 Nov. 2022
by Eva
Hi, Deanna! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. OYO The Royal Hotel also features a terrace, laundry facilities, and an elevator. Free self parking is available. Smoking is allowed in designated areas at this 3-star Gateshead hotel.
25 guestrooms or units
Meeting rooms
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Pool or billiards table
Terrace
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Dunston Station (1.2 km / 0.8 mi)
Parking: Free self parking
Room Amenities
OYO The Royal Hotel offers 25 accommodations. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. This Gateshead hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
Flat-screen television
Cable channels
Electric kettle
Luxury bedding
Housekeeping (daily)
Desk
Heating
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM
Special check-in instructions:
The front desk is open daily from 9 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9 AM - midnight. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:30 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
No rollaway/extra beds available
No cots (infant beds) available
Front desk opens daily at 9 AM
Front desk closes daily at midnight
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: GBP 40 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately GBP 10 for adults and GBP 10 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
OYO The Royal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, OYO The Royal Hotel has a free self car park.
The closest beach to OYO The Royal Hotel is Longsands Beach (15.9 km).
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at OYO The Royal Hotel.
Yep, continental brekkie is on offer daily from 7:00 AM to 9:00 AM.
No, OYO The Royal Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is 10:30 AM.
No, pets are not allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
