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Grey Street Hotel

Property class: 3.5

Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Couples treatment room(s), body treatments, hot stone massages
Lobby sitting area
Couples treatment room(s), body treatments, hot stone massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$130
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Castle Keep
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

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About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this hotel include a full-service spa and in-room free WiFi. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Monument Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekend mornings full breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪Old George Inn - ‬3 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Grey Street Hotel

Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

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The County Hotel, Newcastle
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  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,152 reviews
The price is AU$121
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 22 Apr 2026, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 30 Apr 2026 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Longsands Beach (13.2 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

kev

Liked: Cleanliness, staff & service
The location perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful location, upgraded to a suite and lovely breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Room was spotless. Courteous and helpful staff. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, Breakfast was excellent allround.
Stayed 1 night in Jan 2026

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

8/10 Good

Jaron

Liked: Cleanliness, staff & service, amenities
Staff were very polite and helpful.Room was great size very clean and had everything I need. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't stay for breakfast. Only thing that was disappointing was there is no bar
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely city centre hotel. Room was very nice as were the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well situated. The reception staff were courteous and very helpful. I couldn’t fault anything during our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
The lord Armstrong suite, Was absolutely Amazing, The decor also The bed was really comfortable, Only small down side was no plug sockets bed sides, But we had the best couple of nights away & Already looking forward to our next stay!! Also The breakfasts are very tasty & loveyl lay out,
Stayed 2 nights in Jan 2026

8/10 Good

Jack

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre
Stayed 1 night in Jan 2026

10/10 Excellent

Nicci

Travelled with partner
Liked: Cleanliness, amenities
Great location, friendly staff, clean room and bathroom. Efficient and quick room service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Nice staff very clean spatios room and central location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent once again, one of my favourite places to stay in Newcastle.
Stayed 1 night in Dec 2025

10/10 Excellent

Leeann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, have stayed here a few times and all rooms have been excellent. Good quality products in the room and the staff are always super helpful. Breakfast is fabulous - lovely selection and they have a range of hot food options. 5 minutes walk from train station. Will be returning.
Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026