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Grey Street Hotel

3.5 star property

Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Exterior
Couples treatment room(s), body treatments, hot stone massages
Couples treatment room(s), body treatments, hot stone massages
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$125
includes taxes & fees
4 May - 5 May

Explore the area

View map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(61 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.0 out of 10
Wonderful
(27 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this hotel include a full-service spa and in-room free WiFi. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Monument Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekend mornings full breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪BrewDog Newcastle - ‬2 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Old George Inn - ‬3 min walk

About this property

Grey Street Hotel

Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

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The County Hotel, Newcastle
Newcastle City Center
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,139 reviews
The price is AU$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 4 May 2026 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Longsands Beach (13.2 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, friendly staff. The room was cleaned while we were at breakfast, which was a lovely surprise when we arrived back. Food was delicious. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Beverley

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins walk from station and 5 min walk into city centre, perfect location. Hotel was very clean, rooms big and spacious and beds huge and comfy! Fantastic breakfast and staff friendly. Would use again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Large attractive rooms with character, friendly staff and great location
Stayed 1 night in Dec 2025

2/10 Terrible

Liam

Stayed 2 nights in Dec 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing breakfast was beautiful we got a late check out which was perfect can’t wait to come back
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Staff were lovely, room very clean with comfortable bed and pillows. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, nothing was a bother, great staff, only marked down one star as acoustics not great and room above me sounded like they were walking round in circles from 4.30am! Not the hotels fault just inconsiderate guests.
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Great location, lots of little staircases but nice rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Pat

Stayed 1 night in Dec 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here, as good again.
Stayed 1 night in Oct 2025

10/10 Excellent

asha

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
We be couldn’t fault any part of our stay. Staff were helpful and polite. Our suite was spotless and had everything we needed.
Stayed 2 nights in Dec 2025

8/10 Good

Alison

Stayed 1 night in Dec 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great room, friendly & helpful staff. Fully recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Lovely friendly staff perfect trip just cool your bathrooms down !
Stayed 1 night in Dec 2025

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were friendly and the check in was quick and easy. Nice big bed and the pillows were very comfortable. I liked the bathroom it was nice and modern. I will stay here again on my next visit!
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

NEIL

Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Excellent stay lovely staff and prime location highly recommended 👌
Stayed 2 nights in Dec 2025

2/10 Terrible

Nayana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was fresh how ever took loads of time and they were not ready to put it in take away box as I was about to miss my train! And the room was noisy - who ever opens the door and shuts I used to hear and vibrations were there.. may be it’s old building
Stayed 1 night in Dec 2025