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Grey Street Hotel

3.5 star property

Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Exterior
Lobby sitting area
Couples treatment room(s), body treatments, hot stone massages
Couples treatment room(s), body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$348
includes taxes & fees
28 Mar - 29 Mar

Explore the area

View map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(57 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this hotel include a full-service spa and in-room free WiFi. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Monument Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekend mornings full breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪BrewDog Newcastle - ‬2 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Old George Inn - ‬3 min walk

About this property

Grey Street Hotel

Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 28 Mar 2026 start from AU$348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Longsands Beach (13.2 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower very poor. Too small, no directional head Bed too small. What a waste of a reasonable size room Terrible advice re parking. How can you recommend a car park that doesn’t have an overnight/24 hour price. You have to return each morning to pay for the day ahead Lift too small. Two at a time only!
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 of the lights in the junior suite weren't working the staff gave us a complimentary bottle of prosecco which was lovely since the lights did not impact our stay in the slightest. The room was really clean and comfortable and all the staff were polite and friendly the breakfast is by far 10/10. Would definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
All lovely had a really nice night, staff were fabulous lady in the breakfast room sorry didn’t get her name but was especially nice and helpful, definitely will book again, thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice small hotel - was surprised at how nice it was for the price and the location is spot on! This will be our new go-too hotel when visiting Newcastle
Stayed 1 night in Dec 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in central location. Welcoming, friendly, helpful staff. Extremely comfy bed. First class breakfast. Definitely worth a stay here.
Stayed 2 nights in Dec 2025

8/10 Good

rachael

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms x lovely hotel x staff so friendly and helpful, very central , no complaints, however the room had 4 steep steps down to the room and another 4 steps within the room, okay for us but not for my 81 year old parents with luggage and unsafe for them having to walk up 4 steps to the toilet in the night ! So just ask hotel which rooms steps etc I’m sure they would accommodate as very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff excellent and fab freshly cooked breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Darren

Staff were friendly, R
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place, perfect location, room was big, high ceilings, curved windows, staff were friendly and helpful
Stayed 2 nights in Dec 2025

6/10 Okay

Lynne

Travelled with partner
Liked: Cleanliness
Room furniture looking tired Reception and seating area quite nice One of the receptionists upon arrival looked untidy which doesn’t give a good impression The other two dark haired girls were lovely Don’t this is my idea of a 4star in my experience Breakfast very good
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Bar
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Mykey

Stayed 1 night in Dec 2025

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Ruhina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was small, but clean and had everything we needed. There was a lot of steps and the lift was really unreliable. Staff were very helpful a d friendly. Greaf location
Stayed 2 nights in Dec 2025

8/10 Good

Mark, Maidstone

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little hotel in a prime position to explore everything that Newcastle has to offer. Friendly staff, modern rooms and comfortable beds... Perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room nice staff friendly and the best breakfast in newcastle
Stayed 1 night in Dec 2025

8/10 Good

Craig

Liked: Cleanliness, amenities
Location is excellent but it’s noisy so be prepared.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean beautiful room excellent staff kind and helpful breakfast beautiful
Stayed 1 night in Dec 2025

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked a Junior Suite. 2 floghts of stairs in room. Poorly lit. Recptionist unhelpful, boarding on rude. Will never stay again. HaChanged rooms to a Deluxe double but had to request a second set of towels. NOT 4* WOULD SUGGEST REGRADE TO LOWER 3* Receptionist was to
Stayed 1 night in Dec 2025

10/10 Excellent

Muriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for money. Close to shops and restaurants. Friendly staff. Excellent breakfast.
Stayed 2 nights in Nov 2025

6/10 Okay

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly team. Great location. Amazing breakfast.
Stayed 1 night in Nov 2025