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Embassy Newcastle, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Gateshead with free parking

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Exterior
Deluxe Room, 2 Single Beds, Non Smoking
Desk, free WiFi, bed sheets, wheelchair access
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is AU$100
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Lobley Hill Road, Gateshead, England, NE11 9NA
  • Place, Utilita Arena Newcastle
    ‪3 min drive‬
  • Place, St. James' Park
    ‪5 min drive‬
  • Place, Quayside
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Fan
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Desk, free WiFi, bed sheets, wheelchair access

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Fan
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Fan
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
TV
Fan
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Gateshead

Embassy Newcastle, Sure Hotel Collection by Best Western puts you in the centre of Gateshead, 2.4 km (1.5 mi) from Saltwell Park and 3.9 km (2.4 mi) from Life Science Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities and a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Team Valley hotel include St. James' Park and Quayside.

What's nearby

  • Utilita Arena Newcastle - 3 min drive - 3.9 km
  • The Glasshouse - 4 min drive - 4.5 km
  • St. James' Park - 5 min drive - 5.2 km
  • Quayside - 5 min drive - 4.8 km
  • Northumbria University - 5 min drive - 5.2 km

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 5 min drive
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • ‪Saltwell Towers - ‬4 min drive
  • ‪The Highwayman - ‬3 min drive
  • ‪Valley Farm - ‬7 min walk
  • ‪Papa Johns Pizza - ‬16 min walk
  • ‪Chow Chow - ‬3 min drive

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Hotel in Gateshead with free parking
As a guest of Embassy Newcastle, Sure Hotel Collection by Best Western, you'll find a vending machine, concierge services, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This Gateshead hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Embassy Newcastle, Sure Hotel Collection by Best Western offers 42 accommodations with a hairdryer and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
The Reston Hotel Part of AG Collection
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
4.4 out of 5, Excellent, 21 reviews
The price is AU$91
includes taxes & fees
31 Oct - 1 Nov
The Reston Hotel Part of AG Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and mobile payments. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is parking available at Embassy Newcastle, Sure Hotel Collection by Best Western?

Yep, Embassy Newcastle, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Embassy Newcastle, Sure Hotel Collection by Best Western?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Embassy Newcastle, Sure Hotel Collection by Best Western on 9 Nov 2025 start from AU$99.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Embassy Newcastle, Sure Hotel Collection by Best Western?

The closest beach to Embassy Newcastle, Sure Hotel Collection by Best Western is Longsands Beach (16 km).

Is there a free airport shuttle available at Embassy Newcastle, Sure Hotel Collection by Best Western?

No, Embassy Newcastle, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Newcastle, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Reviews

Embassy Newcastle, Sure Hotel Collection by Best Western Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 18 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

8/10 Good

Daria

Stayed 4 nights in Jul 2025

10/10 Excellent

Pragati Kumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people. The next door pub waggon team is also an asset, good food at reasonable prices. Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Stayed 2 nights in Jul 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best experience

Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Stayed 1 night in Jul 2025

8/10 Good

michael

Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Great to see a hotel refurbished, ideal location. Great staff.
Stayed 1 night in Jul 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Disgusting
Stayed 2 nights in Oct 2021

8/10 Good

Lindsay

Stayed 1 night in Sep 2021

6/10 Okay

Johnny

Travelled with family
Liked: Cleanliness

Good

It was okay I think you need more electricity sockets in the room
Stayed 1 night in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free overnight stay

Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Stayed 1 night in Sep 2021

4/10 Poor

Charles Edward

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Stayed 1 night in Sep 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy Hotel Gateshead

Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, perfect location.

Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Adequate

It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Stayed 3 nights in Jul 2021

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Comfortable and not too far frm newcastle city centre
Stayed 1 night in Jul 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great overnight stop

Really welcoming and friendly staff. Room had everything I needed, and was clean and bed was very comfortable. There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat. Parking was easy, plentiful and free.
Stayed 1 night in Jul 2021

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
Stayed 1 night in Jun 2021

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Functional decent hotel

Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.
Stayed 1 night in Jun 2021