We were upgraded to a suite, as I was on crutches, & needed a separate shower, which was excellent. Room was clean, with a lovely log electric fire in the sitting area, which was great for watching tv in the evening. Found the staff very helpful. My o my gripe, was the buffet breakfast, I think the calibre of this hotel should serve breakfast. The hot breakfast wasn’t replenished enough, eggs were hard, fried bread cold, instead of everyone getting a hot breakfast to their table. A big let down for a five star hotel!