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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Hotel with a 24-hour business centre, a short walk to 5th Avenue

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Premium bedding, desk, laptop workspace, blackout curtains
View from room
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$273
includes taxes & fees
13 July - 14 July

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(199 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.8 out of 10
Good
(118 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(90 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Hilton Garden Inn New York/Manhattan-Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Empire State Building and Herald Square.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of 6 July 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on 13 July 2025 start from AU$272.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/Manhattan-Chelsea?

Yep, Hilton Garden Inn New York/Manhattan-Chelsea has a covered self car park for USD 55.00 per day.

Are there any beaches close to Hilton Garden Inn New York/Manhattan-Chelsea?

The closest beach to Hilton Garden Inn New York/Manhattan-Chelsea is Coney Island Beach (19.5 km).

Is Hilton Garden Inn New York/Manhattan-Chelsea family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/Manhattan-Chelsea is a hit with families.

Does Hilton Garden Inn New York/Manhattan-Chelsea serve breakfast?

You bet, cooked-to-order breakfast is served weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Manhattan-Chelsea?

No, Hilton Garden Inn New York/Manhattan-Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1298 out of 3019 reviews
Rating 8 - Good. 928 out of 3019 reviews
Rating 6 - Okay. 464 out of 3019 reviews
Rating 4 - Poor. 189 out of 3019 reviews
Rating 2 - Terrible. 140 out of 3019 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theresa

Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

NYC weekend must stay hotel!

I actually booked the wrong hotel but I’m glad I ended up with this one. Great staff great comfort. I will definitely book here again!
Stayed 2 nights in Apr 2025

8/10 Good

jocelyn

Travelled with family
Liked: Cleanliness, staff & service
The staff are very kind and helpful. This was my second time staying here and it was because of the front desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to many of the popular areas of Manhattan. Nice rooms. Had a relaxing time
Stayed 2 nights in Apr 2025

8/10 Good

Theresa luttrell

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Haowei

Stayed 1 night in Apr 2025

10/10 Excellent

SIMRON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and cleanliness. Easy walking distance to midtown/times square etc. Great location and hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, room comfort

Great location, good hotel

Staff is great here - helpful. Awesome location. Fan in the bathroom didn’t work and bathroom needed some updating. Bed is comfortable. Free coffee downstairs in the morning
Stayed 4 nights in Mar 2025

6/10 Okay

Brandi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

David

Liked: Staff & service, property conditions & facilities
Not worth the 300$ paid. It’s nothing like the usual Hilton standard.
Stayed 1 night in Apr 2025

4/10 Poor

Taylor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I wanted to love this place but unfortunately I just didn’t. The front desk woman we dealt with was not friendly at all. The hotel canceled my reservations on me with no notice and we had to fight to have them back. Our room was 302 and the bed was broken. The side closest to the window was so sloped it felt like you would fall off the bed. The shades on the window were broke and had to be tied up with the chain of you wanted them open. The toilet also was fighting for its life anytime you flushed it. The elevators took absolutely forever. The best part of this place was how close it was to MSG and Times Square and fun things to do.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenient location near mad
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Room was spacious. Nice view. Excellent front staff. No complaints at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great from the train station just like 6 blocks walking. it was nice being next to all the flower and plant shops. Our check in was fast and easy the person at the front desk was very helpful & kind and the fact that you can leave your luggage and walk around before our room was ready was nice. Our room was clean and had a nice view of the city.
Flower shops next to the Hotel
Our view walking to the Hotel from the Amtrak Station
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff

Great location, it’s an older property so there were some things not in tiptop shape, but the front desk was mad aware and they were fixed the same day. The staff were friendly and helpful and even arranged a car service for us on our departure from Newark. Overall, I would stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Great view. Staff was friendly and attentive.
Stayed 3 nights in Mar 2025

6/10 Okay

Daniel G Figueroa

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Can improve on mattres, celing, curtains and painting maintenance
Stayed 4 nights in Mar 2025

2/10 Terrible

Maddi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. I wouldn’t recommend this hotel to anyone. Not worth the $$$ I read reviews for many other properties that said “quiet” or “no noise” and plz stay at those properties. I was awoken at 1am to someone moving their furniture. I heard both (next to us and above us) neighbors conversations. You hear every door on your floor closing. You hear the elevators all night rattling. The elevators are another not so fun part of this hotel. It’s definitely janky and it says the last inspection was 2/14/24 so it’s been over a year since it’s been inspected and it definitely feels like it should be shut down. You step in and it bounces, you close the door it bounces, you breathe it bounces. And it makes noises like it’s seriously straining. I say “it” because both elevators work but only the one on the left was really the only one that would come up and down. The rooms are a bit small but as to be expected, it was funny to watch the tv on the toilet. But let’s talk about these beds. The beds…straight out of the used and reused mattress store. They’re full spring worn out mattresses, so it was like sleeping on a slab. We had to lay one of our pillows under us which didn’t really help but we told ourselves it did. Needless to say with the mattress and the noise we got little to no sleep, maybe that’s why NY is considered the city that never sleeps. I of course reached out to the chat that texted me “rate your stay 1-5” and I said “1” and they said “tell us why”
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities
amazing place to stay. super easy to find.
Stayed 2 nights in Mar 2025

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a complete renovation
Stayed 2 nights in Mar 2025

8/10 Good

BELKIS

Travelled with partner
Liked: Cleanliness, staff & service
Bed was too hard and towels were wear out it’s very noisy difficult to sleep, the noise from the street and from the hallway is very annoying.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos

Place not bad just the wall are paper thin so could hear everyone accross the floor
Stayed 3 nights in Mar 2025