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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Hotel with a 24-hour business centre, a short walk to 5th Avenue

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Bar (on property)
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$278
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Hilton Garden Inn New York/Manhattan-Chelsea puts you in the heart of New York, within just a 10-minute stroll of popular attractions like 5th Avenue and Madison Square Garden. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Empire State Building and Madison Square Park.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Paper Coffee - ‬3 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, a short walk to 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of 21 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on 27 Apr 2025 start from AU$277.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/Manhattan-Chelsea?

Yep, Hilton Garden Inn New York/Manhattan-Chelsea has a covered self car park for USD 55.00 per day.

Are there any beaches close to Hilton Garden Inn New York/Manhattan-Chelsea?

The closest beach to Hilton Garden Inn New York/Manhattan-Chelsea is Coney Island Beach (19.5 km).

Is Hilton Garden Inn New York/Manhattan-Chelsea family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/Manhattan-Chelsea is a hit with families.

Does Hilton Garden Inn New York/Manhattan-Chelsea serve breakfast?

You bet, cooked-to-order breakfast is served weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Manhattan-Chelsea?

No, Hilton Garden Inn New York/Manhattan-Chelsea does not offer an airport shuttle service.

What time are check-in & check-out at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1218 out of 2815 reviews
Rating 8 - Good. 885 out of 2815 reviews
Rating 6 - Okay. 419 out of 2815 reviews
Rating 4 - Poor. 166 out of 2815 reviews
Rating 2 - Terrible. 127 out of 2815 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon entering the hotel, I was not greeted and the receptionist checking me in was not friendly. One of the front doors was out of service. Out of two elevators, only one was operating. When I got to my floor, lighting was dark and the flooring/walls looked beat up. The room was not to my liking either. I have trusted Hilton with many of my stays. I was extremely disappointed by this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was thays they only has one working elevator during my whole stay and wait times were nuts
Stayed 4 nights in Jan 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Jan 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, amenities
It was excellent. Though the fact that only 1 elevator was working made our stay a little uncomfortable since sometime the wait took up to 15 minutes of waiting.
Stayed 4 nights in Jan 2025

2/10 Terrible

X O

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Staff & service
Stayed 7 nights in Nov 2024

2/10 Terrible

Glenn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The elevators were one, shared by guests and staff. The other was not operational, leading to a 15 minute wait for the elevator. The main doors were one. The other was not operational. The hotel looked as if it was ready to close and not up to what I expect from a Hilton!
Stayed 2 nights in Jan 2025

6/10 Okay

Erica

Disliked: Staff & service

Very MEH

The hotel lobby is fine, but the woman who checked me in was busy taking to another employee behind her when I arrived and didn't acknowledge me for several minutes. When she did finally check me in she barely said two words and didn't make me feel welcome at all. The room was clean enough but not well lit. Some of the lights (like those above the coffee pot) didn't have working switches so I had to unplug them. The bed wasn't super comfortable but the AC/heat worked well enough. The bathroom was nice. But the WORST part of this hotel was the elevator situation. There are two small elevators and one of them was out of service the whole time I was there. The cleaning staff has to take that same small elevator (no service elevator?????) and all the cars took forever, so when one would finally arrive it would often have a cleaner with a large cart meaning there was no room for anyone else. Being on the 16th floor I expected to wait, but I averaged 15 minutes wait EVERY TIME I used the elevator which is not sustainable for a business trip.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort

It's fine

The location is excellent and customer service was friendly and helpful. The hotel is dated and in need of some updates - but for the price and location, it's just fine. The issue we had during our stay was the elevator which was extremely slow or completely unusable. Luckily we were on the 7th floor, which was still quite difficult for me to take the stairs to and from as I have a bad knee. But some people were on the 20th floor and higher, so I was just grateful to not be on one of those floors. The room is basic but the bed was comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and supportive staffs, cleaning was quick and perfect! Amazing time
Stayed 3 nights in Nov 2024

8/10 Good

Jonathan

Stayed 2 nights in Jan 2025

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Winnie

Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Alisha

Liked: Cleanliness, staff & service, room comfort

Just okay

The location was great, a short walk to a subway station on the same street. One of two elevators broke during our stay and having around 20 floors of rooms with one elevator (that ran very slow to begin with) was not ideal. We even took the stairs down from 18 levels at one point because it was taking over 15 min to get to us. We also booked a king room but were “upgraded” to a double queen without our consent because they overbooked king rooms. This wasn’t ideal especially on our 2nd wedding anniversary trip. You can hear EVERYTHING happening in the rooms next to you as well as outside noise which doesn’t ever quiet down obviously cause it’s New York.
Stayed 4 nights in Jan 2025

8/10 Good

Randi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is in the perfect area if you want to explore much of Manahattan. We always stay in midtown and this hotel was super convenient. A quick and easy walk to everywhere including Penn Station
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel in a great location and walkable to Times Square and right around the corner from the Empire State Building. The room was clean and tidy, however the plugs next to the bed did not work. An engineer visited soon after reporting it but was unable to rectify. Great to have a fridge, microwave and coffee machine in the room, and the staff were very helpful in taking care of our luggage for the day after check out until our evening flight. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Tricia

Stayed 2 nights in Dec 2024

6/10 Okay

Jaelene

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel did not live up to the reviews. The location was good but the hotel itself wasn’t in the greatest shape. The beds were dingy and worn. The bathroom had stains on the walls and in the tub and wasn't as clean as I would have liked. The front desk staff also wasn't the friendliest. At the end of the day it was a mostly clean place to sleep but that was about it.

10/10 Excellent

Johan Gerardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, they received us as soon as we left the taxi, they took care of everything, the staff was really nice, friendly, and helpful. The hotel was really clean and provides many amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Edreece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday weekend

Clean room and very good housekeeping staff
Stayed 3 nights in Jan 2025

6/10 Okay

Cassandra

Travelled with family
Stayed 4 nights in Jan 2025

2/10 Terrible

Barrett

Stayed 5 nights in Jan 2025