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Canal Street Plaza Hotel

Property class: 2

Photo gallery for Canal Street Plaza Hotel

Room

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

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1630 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars Superdome
    ‪13 min walk‬
  • Place, Smoothie King Center
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Room

  • Sleeps 3
  • 1 King Bed

Room

  • Water view
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 2
  • 1 Double Bed

Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4
  • 2 Queen Beds

Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

New Orleans

Canal Street Plaza Hotel places you steps from Canal Street and within a 15-minute stroll of Bourbon Street. Highlights at this hotel include free breakfast, a restaurant and a bar/lounge. .This hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a seasonal outdoor swimming pool and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this New Orleans Central Business District hotel include Caesars Superdome and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Saenger Theatre - 6 min walk - 0.6 km
  • Bourbon Street - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Smoothie King Center - 16 min walk - 1.4 km

Getting around

  • Canal at South Claiborne Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬10 min walk
  • ‪Chapter IV - ‬9 min walk
  • ‪The Ruby Slipper - ‬8 min walk
  • ‪Ginger Roux - ‬9 min walk
  • ‪Vaughan's Pub @ New Orleans Athletic Club - ‬10 min walk

About this property

Canal Street Plaza Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Canal Street Plaza Hotel also features a seasonal outdoor pool, laundry facilities, and a lift. Parking is available for a fee.

  • 216 guestrooms or units
  • Breakfast available (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Bar or lounge
  • Dining venue
Canal Street Plaza Hotel offers 216 accommodations with a safe and coffee/tea makers. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15.82 per day)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Conference space

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types

  • Diners Club
  • Mastercard
  • American Express
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 2 per accommodation, per night
The resort fee includes:
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.82 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Diners Club.

Property is also known as

Canal Street Plaza Hotel New Orleans

Frequently asked questions

Is parking available at Canal Street Plaza Hotel?

Yep, Canal Street Plaza Hotel has a self car park for USD 15.82 per day. A self car park is also available, for a fee.

Does Canal Street Plaza Hotel have a pool?

Canal Street Plaza Hotel has a seasonal outdoor pool.

Is there a free airport shuttle available at Canal Street Plaza Hotel?

No, Canal Street Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Canal Street Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canal Street Plaza Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Canal Street Plaza Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 0 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 27 out of 52 reviews

4.2/10

Cleanliness

4.4/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hell

The hotel is on an open area warehouse type and does not have airconditioning in that area it is very hot out in the lobby and throughout. There were numerous fights that broke out from the locals staying in the hotel. Prostitues frequent and drug deals are the norm. Could not get a good night's rest for travel the next morning. Very disappointed
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dangerous dump!

The day that I made the reservations the hotel had a woman murdered on-site. Two days later when we travelled to New Orleans for the Essence Festival my family encountered a large sign that read "CLOSED by the Board of Health".
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

cheap place near bourbon street

A cheap place with adequate bed and A/C close to Bourbon Street. Recommended for the young and active. Covered parking is free.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs ALOT of Improvement

The hotel was nasty. The door to our room did not seal shut. You could stick your fingers through the crack. The bathroom was not very clean and the beds were not comfortable at all. The only thing that was nice about the hole thing was the lobby. It was also kinda far to walk to the river.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hell weekend

this hotel was very nasty dirty i would not let my dog stay there im shocked that it has not been close down yet please be careful u get what u pay for
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghetto med drugdealers

Det startede rigtig dårligt med at elevatoren ikke virkede og vi fik at vide at vi enten kunne slæbe kufferterne selv op på 5 etage, eller komme igen senere. Desuden fik vi at vide at der ikke var nogle håndklæder, men at de ville komme med nogen. Det gjorde de dog ikke! Værelset var ik rent, og generelt i dårlig stand. Hotellets lobby var altid fyldt med skumle typer, som hængte ud på hotellet hele tiden. Desuden var det som om der boede prostituerede på hotellet, og der var en masse larm og renden rundt på gangene om natten! Hotellet ligger også i et skummelt område, hvor man ik kan gå rundt efter mørkets frembrud
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

The relation price/quality is correct

The area in wich the hotel is bad
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible

i found a used syringe and an almost empty bag of pot in the closet...
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Here!!!

This was little more than a likely low class weekly rental slop house. The pics were misleading and I was very dissappointed and will never stay here again.
Verified review

8/10 Good

Disliked: Cleanliness, property conditions & facilities

Get what you paid for

Ok, so maybe its a shady area of town. maybe there are drug dealers all around. if your just going to new orleans to get drunk and have a place to pass out. this is the place. stayed on 420 and staying again very very soon. worth the money imo. i reccomend to people in my age area. im 21 and loved it. enjoy.
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It was suffiicant

The paneling was coming off of the door to the bathroom. I couldn't get the hot water to work. The huge neon sax on the wall was really cool but i wish all the lights had worked. It would have looked much better. Overall it was a place with an air conditioner, a clean bed and a lock on the door.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

these photos are not the canal hotel

i was willing to try this hotel because of the photos they've included but having been there in person, the hotel looks nothing and i mean NOTHING like those pics... the place is seriously a halfway house with cops in and out of the hotel throughout the days for i imagine drugs and drug dealers, maybe even worse... do not stay here if you want a minimal of comfort, cleanliness
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Traveler from Alabama recommends this Hotel

My family and I stayed for three nights. We did not have any problems. Rooms 429 and 430 were in great shape. They were clean as were the sheets. The "free" coffee consisted of enough for one. But the staff at the desk gave more as needed. Forget the continental breakfast. The pool was open and CLEAN. So was the pool area. As with most motel/hotels, there were loud people at night but not all hours of the night. We had only intended to stay in New Orleans two nights but had such a good time we stayed the extra night. My family, including two Grandson's had a good time. TV's had wireless remotes and plenty of channels, including 3 HBO. Street Cars do pass in front of the property but you have to go a couple of blocks to catch it. The cab fare from the Amtrak station was 16 dollars for the seven of us. You can order take out but for security reasons, the staff requested we come to the lobby to pick it up. All in all a good experience. The staff appeared to be really trying to repair any bad images. The property did not appear run down at all. There were no homeless people lying around the hallways either. The hallways were hot due to not being air conditioned but the air conditioners in our rooms would freeze you out. It is like anything in big cities, you must be aware of your surroundings at all times. It was that way every where we went. New Orleans has made amazing progress from what happened during Katrina. We will definitely go back again.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I advice others not to use this hotel at all

Very hard to stay in this hotel from all the points. Full of insects, cokaraches, noise. Staff not respect the gusts and they are just looking for profit.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

What was I thinking??

The Canal Street Hotel is relatively close to everything in the heart of New Orleans, but it is not very appealing. There is a sign that says it is under construction, but there is no work going on. They have signs for a laundry and a pool, the laundry doesn't exist and the pool is empty and covered in graffiti. Some of the seediest looking people live there and they hang out in the lobby, all over the furniture, literally, hanging all over the furniture. It was worth all that I paid for the room. It was a place to sleep, there was no refrigerator or microwave in the room and if you asked for one, someone had to go and look in different rooms to try to find you one. Needless to say, I never got one. I needed a refrigerator for my medication and had to use ice in a bucket daily. Overall, it was an adventure, but next time I go to New Orleans, I can't be so cheap. They have a hotel facade but it is really a motel. You have to pay to park and if you don't have a paper sign in your car, they will toe it, but there was a car on blocks the whole time that I was there and it never moved. I was moved three times, the first room had a shattered toilet seat lid and there were footprints all over the walls, the second one had a shower that didn't work, the water wouldn't even turn on.
Verified review

4/10 Poor

Disliked: Room comfort

No wonder it's cheap

Convinient location and worth its value. Just not satisfied with the smell of the room, and extra payment for parking
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel

That hotel was horrible. I am surprise that expedia has this hotel on it list.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Another IMMEDIATELY

Mold all throughout the room. The bottom of the tub was black. Prostitutes were outside the hotel door, and chased my boyfriend down the hall trying to "get his business" Someone was shot outside the hotel our first night there, Dominoes wouldn't deliver after dark because of the dangerous neighborhood it was in. Literally there were crack dealers down the hall from our room. And the room looks absolutely nothing like the pictures. Please DO NOT come here none of the above is an exaggeration. This was all real, we changed hotels immediately! DO NOT BRING YOUR FAMILY HERE!!!!!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PROSTITUTION HOTEL!!STAY AWAY FROM!

When we arrived to the hotel there was fire department and police personell. We were not given the rooom we were promised, which was a queen bed insetead i was given a smoking room with a twin bed. Going up to the room I was followed by two men who in my opinion were looking for trouble. Once arrived at my room I was apaulled that there was a room with prostitutes next door! All night the dook kept on opening and slamming, yelling and screaming for money fights etc. I was to nervous to draw any attention to myself so I did not sleep all night the room kept on being entering until 7:00 the following morning. This is not a hotel I recomend to anyone! Once I left I ran into some firemen and asked them about the hotel, they commented that they get calls there all the time for over doses assults and see the prostitutes.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs Major Improvement

If you plan on visiting New Orleans any time soon with your family or friends. Please stay far away from the Canal Street Hotel. The staff we observed to be very rude. The hotel ran completley out of towels. There were roaches and bugs in the room amongst many other things. This is more of a motel.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel ever

cant imagine why this hotel is even listed on hotels.com,was dirty,room and a lot of shady characters hanging around hotel.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

This would be an ideal place to stay if you are not Wanting to see the city!

The morning staff was great, the evening staff needs more training. There was a mix up in my room, they gave my room to some one else and I was in it!! Thank God I had the bar across the door!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT DEAL!!

I was a little worried about staying here after I had read some of the other reviews, but I was extremely surprised when we arrived. This hotel is a great deal!! It is located right on the trolley line with a car stop just across the street. The room was clean and nice and cool. Other reviews reported that the hallways leading to the rooms were hot and this was true but the room was always comfy! There was another review that said the elevators smelled of urine.... NOT TRUE! The front desk employees were very nice and helpful. The French Quarter is about six blocks away. All in all this was wonderful experience and I would highly recommend this hotel to anyone who is looking for a good place to stay and not go broke doing it!Hopefully we will be staying here again in September.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay at this HOTEL

The air conditions for the rooms are on the inside of the hotel causing the inside of the hotel to be unbarably HOT. The room was cool. The TV remote did not work. I was supposed to have a queen size bed. When I saw the standard double bed I called the front desk. They told me this is what they consider a Queen bed. and if was not enough I could upgrade to a KING. The bathroom shower had no water pressure. The tiles in the bathroom were broken and falling apart. The walls were nasty and black, very unclean. They were supposed to have a pool on the third floor... no one could find it! This hotel is supposed to be under construction. However all we could see was that they are painting over the dirty walls. Also, the bathroom window is so close to the interstate that it stays very loud in the room.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dumpy and false advertised

dumpy and dirty