Garland Hotel

2.5 star property

Room options

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.8 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Suite

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Luxury Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

New Concord

Garland Hotel puts you in the centre of New Concord, 2 km (1.3 mi) from John and Annie Glenn Historic Site and 2.6 km (1.6 mi) from Muskingum University. Highlights at this hotel include free self-service breakfast, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute drive of this New Concord hotel include National Road Zane Grey Museum and Pritchard Laughlin Civic Center.

What's nearby

  • John and Annie Glenn Historic Site - 2 min drive - 2.8 km
  • Muskingum University - 2 min drive - 3.1 km
  • Salt Fork State Park - 17 min drive - 29.9 km
  • The Wilds - 28 min drive - 33.6 km
  • Historic Roscoe Village - 42 min drive - 51.7 km

Getting around

  • Port Columbus International Airport (CMH) - 72 min drive

Restaurants

  • ‪Guernsey Brewhouse - ‬17 min drive
  • ‪Scott's Diner - ‬20 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Naughty Lobstah - ‬17 min drive
  • ‪Chapman's Coffee House - ‬3 min drive

About this property

Garland Hotel

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A fitness centre, a terrace, and coffee/tea in common area are also featured at Garland Hotel. Self parking is free.

This New Concord hotel is smoke free.

  • 76 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Garland Hotel offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property is also known as

Garland Hotel New Concord
Garland New Concord
An Ascend Hotel Collection Member New Concord
Garland Hotel An Ascend Hotel Collection Member
Garland Hotel Hotel
Garland Hotel New Concord
Garland Hotel Hotel New Concord
Garland Hotel Ascend Hotel Collection
Garland Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is parking available at Garland Hotel?

Yep, Garland Hotel has a free self car park.

How much does it cost to stay at Garland Hotel?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Garland Hotel on 24 Mar 2026 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Garland Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Garland Hotel.

Does Garland Hotel serve breakfast?

Yep, free self-service breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Garland Hotel?

No, Garland Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Garland Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Garland Hotel?

No, pets are not allowed.

Garland Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1005 reviews
Rating 8 - Good. 149 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel is always spotless and decorated so beautifully! The staff is always courteous!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay in December while visiting Ohio holiday showpieces and traveling to see family in Ohio. The property leaned into its name “Garland” and had eye-appealing decorations in the public spaces in the first floor.
Stayed 1 night in Dec 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Xiaoyan

Stayed 1 night in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Amenities
Often times you could not find anyone at the front desk. We booked our stay at the Garland Hotel because it advertised having an Indoor pool. During all of our stay the pool was closed. Upon checkout I requested a copy of my receipt and was told that the clerk was unable to print out a paper receipt however I would receive an email receipt. To date I have I have not received the email. I left a message with the location yet again requesting a copy of my receipt and have not heard anything back from them
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025

8/10 Good

Gwen

Stayed 1 night in Dec 2025

10/10 Excellent

Donatella

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Large claen rooms, great service
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

LaDonna

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable and we appreciated the laundry facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dominique

Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness
There was no hot water in the morning. I waited until 11am but it never got fixed, so then I had to leave without taking a shower. It was terrible. Also, the carpet in the elevator, hallway, and my room was also very stained.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Travelled with partner
Liked: Cleanliness
Woke up to 66 degree room heat during the night. Found out we had no heat or hot water in the morning by calling downstairs.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, quiet, clean modern room
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very spacious room. very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joey

Stayed 1 night in Nov 2025

10/10 Excellent

Abdurazzok

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel , very responsive , would stay again!
Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Stayed 2 nights in Nov 2025

10/10 Excellent

Allen

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Garland the rooms are spacious, the bathroom clean and modern, and the breakfast is nice to get the day started. The beds are comfy and the people are always kind.
Stayed 2 nights in Nov 2025