2/10 Terrible
Tiffany
26 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and rude.
It was terrible right from the start. I travel with my husband who is disabled and his service dog. The only reason we booked here is because it said service animal friendly. Walked in and the guy at the front desk was not friendly and as soon as I told him about the service dog he made a face for about a minute just staring at me. Then he started interrogating me on what she's trained to do and then told me basically that he didnt believe me. I had to explain 5 times what she is trained to do and he made a face every time. I said if this is going to be a problem and he said no but then continued to argue that since my husband is not in a wheelchair that she wouldnt be a service dog. This man was rude and basically accused me of being a liar. We didn't leave our room the rest of the night and paid for door dash because we didnt want to even look at him glaring at us. Plus he put us on the top floor in the furthest room fro. The elevator making it more difficult for us. This was a sunday night and basically dead so i know he did this on purpose just to inconvenience us. The place was clean if nothing else. The bed was very hard, we barely slept, and i woke up in pain. The "breakfast the next morning was a hoke. We at least were able to get some coffee before heading out on the road again. Will never stay again and would not recommend.
Tiffany
Stayed 1 night in Feb 2024