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Surban Hotel - Special Class

Property class: 3.5

Photo gallery for Surban Hotel - Special Class

An outdoor seating area with tables and chairs, a tree, and a building with a red roof in the background.
A traditional interior with wooden beams, a chandelier, a sofa set, and a patterned rug.
A dining area with stone walls, wooden tables, and chairs. There are multiple tables set with plates and cutlery.
A building with stone walls and arched windows, surrounded by greenery and a rocky mountain backdrop.
A staircase in a building with arched ceilings and a hanging light fixture.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Yunak Mah. P.K. 55, Ürgüp, Nevsehir, 50400
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Asmalı Konak
    ‪1 min walk‬
  • Place, Turasan Winery
    ‪2 min walk‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪48 min drive‬

Room options

View all photos for Standard Room

A bedroom with two beds, a window with curtains, a bedside table, and a red patterned rug.

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a bed, a bedside table with a vase, a window with curtains, and an arched ceiling.

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Jetted Tub

A traditional room with a wooden cabinet, a radiator, a bed with a patterned rug, and a desk with a lamp.

Deluxe Double Room, Jetted Tub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Jetted Tub

A bedroom with a wooden ceiling, a bed with a floral bedspread, a radiator, a window with curtains, and a wall-mounted light fixture.

Deluxe Double Room, Jetted Tub

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a bed, a small table with a vase, a window with curtains, and an arched ceiling.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Ürgüp

Surban Hotel - Special Class puts you in the heart of Ürgüp, within steps of Göreme National Park and Turasan Winery. Highlights at this Art Deco hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include coffee/tea in a common area, a 24-hour front desk and a games room. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3.5-property class Ürgüp hotel, attractions include Goreme Open Air Museum and Uchisar Castle.

What's nearby

  • Göreme National Park - 1 min walk - 0.0 km
  • Asmalı Konak - 1 min walk - 0.1 km
  • Turasan Winery - 2 min walk - 0.2 km
  • Temenni Wishing Well - 5 min walk - 0.5 km
  • Urgup Museum - 10 min walk - 0.9 km

Getting around

  • Incesu Station - 41 min drive
  • Nevsehir (NAV-Cappadocia) - 44 min drive

Restaurants

  • ‪Turasan Şarap Fabrikası - ‬2 min walk
  • Şüküroğulları Cafe Restaurant
  • ‪Cadı’nın Evi - ‬8 min walk
  • ‪Angel Cafe Bistro - ‬9 min walk
  • ‪Apetito Cafe & Restaurant - ‬5 min walk

About this property

Surban Hotel - Special Class

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1614 square feet (150 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and an arcade/games room are also featured at Surban Hotel - Special Class. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Ürgüp hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • 1614 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1990
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Surban Hotel - Special Class offers 31 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: TRY 100 for adults and TRY 80 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,614 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 100 for adults and from TRY 80 for children
  • Airport shuttle fee: TRY 120 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 11652

Property is also known as

Surban Hotel Special Class
Surban Hotel Special Class Urgup
Surban Special Class
Surban Special Class Urgup
Surban Special Class Urgup
Surban Hotel Special Class
Surban Hotel - Special Class Hotel
Surban Hotel - Special Class Ürgüp
Surban Hotel - Special Class Hotel Ürgüp

Frequently asked questions

What is the cancellation policy at Surban Hotel - Special Class?

Surban Hotel - Special Class offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Surban Hotel - Special Class?

Yep, Surban Hotel - Special Class has a free self car park. Onsite parking is limited.

Does Surban Hotel - Special Class serve breakfast?

Yep, buffet breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Surban Hotel - Special Class?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Surban Hotel - Special Class?

Yep, they've got a lounge bar and an onsite restaurant that serves Turkish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Surban Hotel - Special Class?

Check-in begins at noon. Check-out time is noon.

Surban Hotel - Special Class Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience,Excellent service,Good location

Hotel service is very excellent. You can send an email to ask for the tour, bus ticket reservation and airport transfer. They will reply very quickly. It helped me a lot especially bus ticket reservation from Ürgüp to Pamukkale. The room size is acceptable and it is very clean. We could check in straightaway when we arrived hotel. It was very amazing since we took overnight plane to there. Location is good since you can walk to the center in 10 to 15 minutes. When you walk to the center , you still can see different scenery near hotel.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

ergün yılmaz

Liked: Staff & service, property conditions & facilities

mükemmel bir yer

mutlaka görülmesi gereken bir yer....
Verified review

8/10 Good

ana teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

servicio personalizado

Agraadable hotel, muy comodo y te brindan muy buena atencion
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

gemoedelijke sfeer

Vriendelijke mensen, ontbijt goed, koffie kan sterker, kamers basic
Verified review

6/10 Okay

Ann

Disliked: Room comfort

The Surban -good property but beds were hard and layout increased noise level

The staff were great, very friendly. The building and decorations were great; the breakfast room was sensationally decorated with loads of artifacts. The breakfast was very good and extensive. The location was o.k., a walk uphill back from the centre of town though. At the time of our stay in July the terrace had two tables and one umbrella; more furniture and some potted plants would have made it a great place to relax. The only negative was the beds (very hard) and due to the design of the building with rooms off a long wooden corridor it was a very noisy place - lots of Europeans talking loudly and slaming doors very late at night; difficult for staff to manage. Also there were some families staying and the children wandered freely in the bar area; hard to have a quiet drink and talk about the day when teenagers have taken over an area - maybe some areas should be "adults only" rather than leaving it up to the families to be considerate of other guests.
Verified review

8/10 Good

vinicio

Liked: Cleanliness, staff & service, property conditions & facilities

Un buo

L'hotel Surban ha un ottimo rapporto qualita'/prezzo. E' in buona posizione, si puo' andare in centro a piedi. Il personale e' cordiale, internet e' stabile e veloce, ottima la colazione a buffet.
Verified review

2/10 Terrible

Hannu

Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

aslihan

Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Beyza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

TUNCAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Gülbahar

Liked: Cleanliness, staff & service, room comfort
Verified review

10/10 Excellent

ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Emel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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