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Best Western Hotel Prisma

Property class: 3.5

Photo gallery for Best Western Hotel Prisma

A modern kitchen area with a buffet setup, including various food items and a coffee machine.
A multi-story hotel with a flagpole in front, a well-maintained garden, and a clear sky.
A modern hotel room with a large bed, a wooden wardrobe, and a mirror.
An outdoor patio area with tables and chairs, umbrellas, and a brick building in the background.
A reception desk with a wooden backdrop, two monitors, and a sign that reads 'HOTEL RISMA'.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is AU$158
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Max-Johannsen-Brücke 1, Neumuenster, SH, 24537
  • Place, Water Tower
    ‪4 min drive‬
  • Place, Tuch and Technik Museum
    ‪9 min drive‬
  • Place, Designer Outlet Neumünster
    ‪15 min drive‬

Room options

View all photos for Economy Room, 1 Queen Bed, Garden View

A hotel room with a bed, a desk with a telephone and a kettle, a chair, a TV, and a window with curtains.

Economy Room, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed (Converts to 2 Twin Beds)

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

A hotel room with two beds, a desk with a lamp, a red chair, and a TV mounted on the wall.

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Comfort Room, 1 Double Bed, Garden View

8.8 out of 10
Excellent
(40 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Room

Economy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

About the area

Neumuenster

At Best Western Hotel Prisma you'll be 1.7 km (1.1 mi) from Water Tower and 2.4 km (1.5 mi) from Town Hall. Highlights at this hotel include a complimentary breakfast, a restaurant and a bar/lounge. .The restaurant, Restaurant campinos, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a sauna and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Within a 30-minute drive of this 3.5-property class Neumuenster hotel, attractions include Designer Outlet Neumünster and Ostseekai Cruise Terminal.

What's nearby

  • Water Tower - 4 min drive - 1.6 km
  • Tuch and Technik Museum - 9 min drive - 2.2 km
  • Designer Outlet Neumünster - 15 min drive - 18.7 km
  • Kiel Canal - 28 min drive - 40.2 km
  • Wunderino-Arena - 31 min drive - 41.2 km

Getting around

  • Neumünster Stadtwald Station - 18 min walk

Restaurants

  • ‪Fiddlers Green - ‬3 min drive
  • ‪Phönix - ‬16 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Luna - ‬4 min drive
  • ‪Shell - ‬16 min walk

About this property

Best Western Hotel Prisma

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6114 square feet (568 square metres) and includes conference space. A sauna, a terrace, and a vending machine are also featured at Best Western Hotel Prisma. For a fee, parking is available.

This 3.5-star Neumuenster hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6114 sq ft of conference space
  • 568 sq. m of conference space
  • Built in 1993
  • Full breakfast (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Prisma offers 93 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Neumuenster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (EUR 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant campinos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,114 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 16.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 6.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Prisma
Best Western Hotel Prisma Neumuenster
Best Western Prisma
Best Western Prisma Neumuenster
Best Prisma Neumuenster
Best Western Hotel Prisma Hotel
Best Western Hotel Prisma Neumuenster
Best Western Hotel Prisma Hotel Neumuenster

Frequently asked questions

Is parking available at Best Western Hotel Prisma?

Yep, Best Western Hotel Prisma has free RV/bus/truck parking. An uncovered self car park is also available for EUR 6.00 per day.

How much does it cost to stay at Best Western Hotel Prisma?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Prisma on 19 Nov 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Hotel Prisma?

The closest beach to Best Western Hotel Prisma is Laboe Beach (38.7 km).

What makes Best Western Hotel Prisma a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Hotel Prisma.

Does Best Western Hotel Prisma serve breakfast?

You bet, complimentary full brekkie is available weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel Prisma?

No, Best Western Hotel Prisma does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Prisma?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Hotel Prisma?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hotel Prisma?

Cats and dogs are welcome at Best Western Hotel Prisma, with food and water bowls on offer.

Best Western Hotel Prisma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 1005 reviews
Rating 8 - Good. 457 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable beds.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff , good breakfast, nice and clean rooms
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy hotel with fantastic friendly service minded staff and properly the best breakfast we have had at a tree star hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site.
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop before reaching Denmark

Very nice hotel for us on the way to Denmark. We had our dog with us, which was no problem. Good food in their restaurant.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Zero air conditioning on an extremely hot day. Staff did their best but hotel temperatures were ridiculous.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Verry nice hotel, we where only just passing through so we didnt have the time to use the facilities or eat breakfast, but the room was verry nice, modern and clean.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for one night to visit Bad Segeberg Festspiele. Place is rather far away. Otherwise good hotel.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out just fine. Nothing spectacular, but starting from online check-in etc, very nice 8 Garden is nice, but can be improved. - No shampoo :(
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar experience

Room was outdated and bathroom bit unclean. Noisy room. Breakfast ok, but only one coffee machine for big hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ikke en særlig god hotel oplevelse... Til prisen og en enkelt overnatning kunne det gå an. Men det mindede mest af alt om et gammelt vandrehjem. Luftkvaliteten og temperaturen på værelserne var dårlig, så man var nødt til at have vinduerne åbne, som så resultaterede i konstant larm fra gaden. Det eneste der gør prisen retfærdig er morgenmaden, som var ganske fin. Det samme kan på ingen måder siges om aftensmaden i restauranten. For det første var hverken tataren eller den "pandestegte kuller" serveret, som beskrevet menuen. Tataren var kedelig og uden oliven og brødet var noget virkelig porøst og smuldrende klægt rugbrød, som på ingen måder var ristet. Og så var der bønnespirer på?? Det er det sidste man kommer på en tatar grundet smagen. Den "pandestegte kuller" smagte helt ærligt præfabrikeret, og var ovnbagt med en mærkelig coating, som normalt kun fås i papæsker på frost fra et supermarked. Flammkuchen sagte fint nok, på nær at den var rør som kiks i kanterne, og smuldrede. Personalet var venlige og imødekommende 👍 Det bliver helt sikkert ikke Prisma næste gang 😊
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oplever at der desværre var mere lydt end vi synes var i orden
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ich wollte schon eine sehr detailreiche negative Bewertung dieser BW Unterkunft schreiben, belasse dies jedoch, da es jede Zeile meiner kostbaren Zeit nicht Wert ist. Nur so viel, es war das letzte Mal, dass wir in einem Best Western in Europa übernachtet hatten. In USA und Canada sind wir Rewards Platinum Member und das hier entspricht eher einemJugendherberge Standard aus den 70er Jahren. Business Zimmer zu 168 Euro, Sessel defekt, Badezimmer im Doppelzimmer hat knapp 1 Person Platz, schlechte Luft, keine Klimaanlage und wo ich richtig sauer wurde, dass ich für einen Parkplatz noch 6 Euro bezahlen muss. P.S. Ich verzichte gerne auf die schriftlichen Floskeln des Hotelmanagements einer Entschuldigung.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var en super god oplevelse, super god og hurtig service ved check-in, service i restauranten var uovertruffen selv om der var pres på personalet - fik den bedste wiener schnitzel vi havde fået i Tyskland. Alt i alt så bare en rigtig dejligt sted med meget venligt og smilende personale.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Godt udvalg til morgenmad. Pænt og rent på værelserne. Fin service.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Mycket damm under sängen, personal super trevlig men lata, ingen wow servicekänsla.hotellet överlag helt ok att övernatta max två nätter. Närhet till allt. Ligger bra till. Parkering 6€ per dygn. Finns ingen AC på hotellet, hade inte gått för vår del att bo där ifall det hade varit värmebölja. Rummen var svala och temperaturen ute var 20 grader. Frukosten absolut godkänd.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra Hotel i utkanten av Neumünster. Passar bra för en övernattning när man är på genomresa! Tyvärr ingen A/C på rummen, så det blir rätt varmt om det är höga temperaturer ute! Priserna i baren och restaurangen är tyvärr i överkant!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Dåliga öppettider för gymmet
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotel til en enkelt overnatning. Nemt fra motorvejen.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overnattet på vei ned til Italia, ok standard.
Stayed 1 night in Jul 2026