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Best Western Plus Hotel Excelsior

Property class: 4

Photo gallery for Best Western Plus Hotel Excelsior

A hotel room with a bed, a TV mounted on the wall, a wooden bench, and a window with curtains.
A restaurant with multiple dining tables and chairs, large windows, and a modern interior design.
A conference room with multiple tables and chairs, large windows with curtains, and a whiteboard.
A hotel lobby with a reception desk, seating area, and a painting on the wall.
A multi-story hotel with a prominent entrance and a sign indicating it is a hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$209
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪9 min walk‬
  • Place, Erfurt Christmas Market
    ‪12 min walk‬
  • Place, Erfurt Cathedral
    ‪14 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, desk, two chairs, a TV, a small table with a vase of flowers, and a window with curtains.

Standard Room, 1 Single Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

A hotel room with a bed, bedside tables, a desk, a chair, a sofa, a TV, and a window with curtains.

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside tables, a desk, a chair, a wardrobe, and a picture on the wall.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

A hotel room with a bed, two armchairs, a small table, a desk with a chair, a TV, and two windows with curtains.

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Kitchenette, Annex Building (with Sofabed)

A hotel room with a bed, a TV, a desk, and a chair.

Suite, 1 Double Bed, Kitchenette, Annex Building (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Annex Building (with Sofabed)

A hotel room with a bed, a TV, a desk, and a chair.

Suite, 1 Double Bed, Annex Building (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a small table with a plant.

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Erfurt Old Town
  • Spa
  • Pet-friendly
  • Free Wi-Fi
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8.6 out of 10, Excellent, 525 reviews
The price is AU$161
includes taxes & fees
18 Oct - 19 Oct
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About the area

Erfurt

At Best Western Plus Hotel Excelsior you'll be within just a 10-minute stroll of Angermuseum and Haus Dacheröden. Highlights at this hotel include free breakfast, a full-service spa and a bar/lounge. .A day of pampering at Ly's Spa can include prenatal massages and facials along with access to the sauna. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Erfurt Old Town hotel include Neue Mühle and Kramerbrucke.

What's nearby

  • Kramerbrucke - 9 min walk - 0.8 km
  • Erfurt Puffbohne Cabaret - 9 min walk - 0.8 km
  • Erfurt Christmas Market - 12 min walk - 1.1 km
  • Erfurt Cathedral - 14 min walk - 1.2 km
  • Zitadelle Petersberg - 16 min walk - 1.4 km

Getting around

  • Erfurt Central Station - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 15 min drive

Restaurants

  • ‪Café Polo - ‬6 min walk
  • ‪BLOCK HOUSE Erfurt - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪PETER PANE Burgergrill & Bar - ‬6 min walk
  • ‪Coffee Fellows - ‬3 min walk

About this property

Best Western Plus Hotel Excelsior

Best Western Plus Hotel Excelsior offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Excelsior. Parking is available for a fee.

This 4-star Erfurt hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Conference rooms
  • Breakfast available (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Best Western Plus Hotel Excelsior offers 77 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ly's Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$116
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is parking available at Best Western Plus Hotel Excelsior?

Yep, Best Western Plus Hotel Excelsior has a self car park for EUR 20 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 25 Oct 2026 start from AU$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Hotel Excelsior?

Yep, Ly's Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Is Best Western Plus Hotel Excelsior family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hotel Excelsior is a hit with families.

Is there a free airport shuttle available at Best Western Plus Hotel Excelsior?

No, Best Western Plus Hotel Excelsior does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hotel Excelsior?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Hotel Excelsior?

Furry friends are welcome at Best Western Plus Hotel Excelsior, with food and water bowls on offer.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 378 reviews
Rating 8 - Good. 175 out of 378 reviews
Rating 6 - Okay. 34 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 3 out of 378 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean and right next to the train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff was very kind and helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt perfekt, wenn man die Innenstadt von Erfurt kennenlernen möchte.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnukkeliger Frühstücksraum mit schöner Auswahl am Morgen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war sehr schön und das Personal war sehr freundlich und zuvorkommend.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett mycket bra hotell beläget på ett mycket bekvämt avstånd från stationen.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Das Frühstück hatte nur auf den ersten Blick viel Auswahl, aber die Qualität der angebotenen Speisen war eher billig. Die Lage des Hotels ist super.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bra frukost
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super. Sauberes und tolles Zimmer, nettes Personal und sehr reichhaltiges Frühstück und super lecker. Immer wieder gerne und sehr zu empfehlen das Hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
+Zentrale Lage +Freundliches Personal +Schönes Frühstücksbuffet +Bequeme, nicht durchgelegene Matrazen +Sauber -keine Parkplätze -Frühstücksraum etwas klein, sodass man sich seinen Tisch teilen muss -Fugen im Bad könnten mal wieder erneuer werden -Zimmer zur Straße(nbahn) hin, daher etwas lauter -Duft von benachbartem indischen Restaurant teilweise im Zimmer
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück.. sauberes Zimmer..super nettes Personal.. leider sehr laut da zur Straße raus wo ständig die Straßenbahn fährt. Umgebungen auch nicht wirklich schön. Aber Fussläufig (Zentrum nah) alles gut erreichbar. Im grossen und ganzen ein guter Aufenthalt
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr reichhaltiges Frühstück
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

깨
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025