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Sofitel Hamburg Alter Wall

Family-friendly hotel with full-service spa and health club

Photo gallery for Sofitel Hamburg Alter Wall

Exterior
Indoor pool, outdoor pool
Exterior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

View map
Alter Wall 40, Hamburg, HH, 20457
  • Hamburg City Hall
    ‪3 min walk‬
  • Miniatur Wunderland
    ‪10 min walk‬
  • Elbe Philharmonic Hall
    ‪14 min walk‬
  • Hamburg (HAM)
    ‪14 min drive‬

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About the area

Hamburg

A family-friendly stay in the heart of Hamburg awaits you at Sofitel Hamburg Alter Wall. Within a 5-minute stroll you'll find Hamburg City Hall and Miniatur Wunderland within a 15-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Seagull Spa can include massages along with access to the sauna. The restaurant, Ticino, serves international cuisine and is open for breakfast and dinner. Seven Heads is the hotel's own cocktail bar. Enjoy the indoor swimming pool, gym and sauna. 12917 square feet (1200 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Hamburg City Center hotel include St. Pauli Piers and Elbe Philharmonic Hall.

What's nearby

  • Hamburg City Hall - 3 min walk - 0.3 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Elbe Philharmonic Hall - 14 min walk - 1.3 km
  • Hamburg Cruise Center - 17 min walk - 1.4 km
  • Reeperbahn - 3 min drive - 2.0 km

Getting around

  • Rodingsmarkt U-Bahn - 3 min walk
  • Michaeliskirche Hamburg Station - 11 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • ‪60 Seconds to Napoli - ‬4 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪L‘Osteria - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Atelier F - ‬4 min walk

About this property

Sofitel Hamburg Alter Wall

Family-friendly hotel with full-service spa and health club
Sofitel Hamburg Alter Wall offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A health club, a sauna, and spa services are also featured at the family-friendly Sofitel Hamburg Alter Wall. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 8 levels
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sofitel Hamburg Alter Wall offers 241 accommodations with iPod docking stations and minibars. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Seagull Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 6 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle available
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Seven Heads
  • Ticino

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alter Hamburg
Alter Wall Hamburg
Hamburg Sofitel
Hamburg Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Alter Wall Hamburg
Sofitel Alter Wall Hotel
Sofitel Alter Wall Hotel Hamburg
Sofitel Hamburg Alter Wall
Wall Hamburg
Accor Hamburg Alter Wall
Sofitel Hamburg Alter Wall Hotel Hamburg
Sofitel Alter Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Hamburg Alter Wall Hamburg
Sofitel Hamburg Alter Wall Hotel Hamburg

Frequently asked questions

Is parking available at Sofitel Hamburg Alter Wall?

Yep, Sofitel Hamburg Alter Wall has a self car park for EUR 30 per day.

Are there any beaches close to Sofitel Hamburg Alter Wall?

The closest beach to Sofitel Hamburg Alter Wall is Övelgönne (5.2 km).

Is there a spa on site at Sofitel Hamburg Alter Wall?

Yep, Seagull Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Sofitel Hamburg Alter Wall have a pool?

Sofitel Hamburg Alter Wall has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sofitel Hamburg Alter Wall?

Sofitel Hamburg Alter Wall features a full-service spa, a health club and an outdoor pool.

Is Sofitel Hamburg Alter Wall family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Sofitel Hamburg Alter Wall is a hit with families.

Does Sofitel Hamburg Alter Wall serve breakfast?

Yeah, buffet brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Sofitel Hamburg Alter Wall?

No, Sofitel Hamburg Alter Wall does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Hamburg Alter Wall?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Hamburg Alter Wall?

Check-in begins at 3 PM. Check-out time is noon.