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4.7 out of 5

"Terrific customer service in a great location close to the main city area and a lovely clean & spacious room. " More

By a verified traveller on Thu 10 Nov 2022

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Hotel Description

A luxury stay in the heart of Nelson awaits you at Palazzo Motor Lodge. Within just a 10-minute stroll, you'll find Christ Church Cathedral and Nelson Market. Highlights at this family-friendly hotel include free self parking, and in-room kitchens and free WiFi.

This business-friendly hotel offers free WiFi in public areas, dry cleaning/laundry services, and tour/ticket assistance. Additionally, you'll find laundry facilities and luggage storage. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of RV/bus/truck parking.

Places within a 30-minute walk of this 5-star Nelson City Centre hotel include Trafalgar Park and Codgers Mountain Bike Park.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$168* Per night/room 10 Dec. - 11 Dec.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive One Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palazzo Motor Lodge ratings based on 135 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palazzo Motor Lodge

Everyone (65) Couples (63) Business (1) Family (8)
5 out of 5
Terrific customer service in a great location close to the main city area and a lovely clean & spacious room.

Posted by on 10 Nov. 2022

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5 out of 5
Great staff who were extremely friendly and helpful. The room was clean and very well equipped.

Posted by on 20 Aug. 2022

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Comment from Hotel Management

2 Dec. 2022 by MaxR

Thank you for taking the time to post a fantastic review about your recent stay with us in Nelson. We appreciate your support. Regards Max and Robyn.

5 out of 5
Stunning, spotless, extremely comfortable facilities - would definitely return to stay here again & recommend this to others. The spa bath in our unit was superb. Staff at check in & on departure were so genuinely friendly.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

9 Nov. 2021 by Max

Many thanks for such a good review. Hope to see you back in Nelson Soon.

5 out of 5

Posted by on 7 Aug. 2021

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5 out of 5
Excellent friendly staff and owner. Very accommodating to our short notice requirements. Late check out was not a problem and they were able to help with an additional night stay.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Max

Many thanks for your review. really appreciate that you stayed with us, and enjoyed Nelson

5 out of 5
Lovely stay! Room was nice & modern! Spacious and great location.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Max

Many thanks for taking the time to write a review. Great to read that you enjoyed your self.

4 out of 5
Very helpful & friendly owners. Convenient for restaurants & bars.

Posted by on 20 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Max

Great to read you enjoyed your stay with us. Hope we can accommodate you again.

5 out of 5
We had the Ambassador Suite for two nights. What a fabulous place to spend the night. The proprietors were super friendly and gave lots of useful tips about Nelson and environs. Would love to stay again next time we’re in Nelson.

Posted by on 19 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Max

many thanks for the kind review... Hope to see you back in Sunny (not today) Nelson

4 out of 5
Fantastic location with short walking distance to the CBD. Lovely roomy accommodation with plenty of surface area for handbags and toilets bags etc. Greeted by very friendly hotelier. Very helpful. Only thumbs down was the mattress. The high end quality of the Palazzo was not reflected in the type of Mattress used in our room. Very poor nights sleep with movement disturbance and could have been bigger.

Posted by , from Blenheim on 1 Dec. 2020

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Comment from Hotel Management

2 Dec. 2020 by Max

Many thanks for your review. We are very sorry about your nights sleep. We have replaced most of the beds in the Complex over the past year. Yours most still be of old stock. We are working our way through the rooms.. We have put in all New TV"S, Coffee Machines Repainted and Curtains. So hopefully when you come back we would of resolved the bed issue. Again thank you for your honest review.

5 out of 5
Excellent value for money...friendly staff & rooms spotless with extra amenities such as an espresso machine. The towels were lovely & soft. Highly recommend would stay again.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Robyn

Thank you for taking the time to write a great review about your stay with us in Nelson. Regards Max and Robyn

About the Palazzo Motor Lodge

Location 159 Rutherford St, Nelson, 7010

Property Features

As a guest of Palazzo Motor Lodge, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces. The luxury Palazzo Motor Lodge also features room service (during limited hours) and RV/bus/truck parking. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Nelson hotel.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Palazzo Motor Lodge offers 16 air-conditioned accommodations with espresso makers and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Nelson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palazzo Motor Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15.50 per person (approximately)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Motor Lodge
  • Palazzo Motor Lodge Nelson
  • Palazzo Motor Nelson
  • Palazzo Hotel Nelson
  • Palazzo Motor Hotel Nelson
  • Palazzo Motor
  • Palazzo Motor Lodge Hotel
  • Palazzo Motor Lodge Nelson
  • Palazzo Motor Lodge Hotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.